Kudler Fine Foods

New Hire Training

Instructional Plan and Presentation

Tania Karney
CUR/516
February 2, 2015
Kathryn Wyatt

Instructional Plan
and Presentation

Phase I
Phase II
Phase III
Phase IV

Phase I

The specific name and title of the course or training

session
A 75- to 100-word description of the selected course or
training session
The target audience: conduct an audience analysis and
then describe the characteristics of the target audience
Delivery modality and length of course or training session
Two to four goals for your course or training session based
on your course or training session description

New Hire Training

Target Audience

Corporate Trainer
New Hire Associates
Team Leads

Delivery Modality and Course

Length

Training will be a total of 40 hours divided up into 5 days.

Day 1-8 Hours (12pm-1pm lunch break)
Day 2-8 Hours
Day 3-8 Hours
Day 4-8 Hours
Day 5-8 Hours-Final exam, lunch, report to assigned
departments

Goals

To teach our associates how to provide exceptional

customer service
To ensure each associate is prepared for the final exam
To provide the necessary resources for each employee to
be successful

Phase II

Course or training session title

The defined goals
The objectives for each goal written in the A-B-C-D format
An explanation about whether the objectives use projectbased learning, collaborative learning, or encourage critical
thinking skills, and why
Descriptions of instructional strategies and activities you will
use in the course or training session
Descriptions of instructional technologies you will use in the
course or training session

Providing Exceptional
Customer Service

Goal
To teach our associates how to provide exceptional customer
service.
Objective
Train future leaders by providing the best learning experience
and providing the necessary resources to ensure success.

Preparing for the Final Exam

Goal
Prepare associates for final exam.
Objective
To provide each associate with training material that will help
them to prepare for the final exam.

Resources for Success

Goal
Provide resources for success.
Objective
Ensure each associate is equipped with the necessary tools to
become a successful associate.

Instructional Strategies and

Technologies

Lectures
Training Manuals
Simulations
Team building activities

Phase III

Total length of time your course or training will take, including

anticipated start date
Individuals involved such as facilitator, learners, administrators,
and so forth with implementation
Resources needed and materials that must be prepared such as
activities and so forth to support your strategies
Details of how your plan will be implemented
How you will communicate the plan
How you will build interest and commitment
How you will select your participants
Formative assessments for the course or training

Length of training

January 26, 2015 8am-5pm (12pm-1pm) lunch daily

January 27, 2015 8am-5pm
January 28, 2015 8am-5pm
January 29, 2015 8am-5pm
January 30, 2015 8am-12pm 1pm-5pm

Training day 1-4

8am-9am Introductions of Kudler Management

9am-10am HR personnel
10am-11am Simulations
11am-12pm Lectures/Modules
12pm-1pm Lunch
1pm-2pm Team building activities
2pm-3pm Safety training
3pm-4pm Debriefing, questions, feedback

Day 5

8am-9am Review
9am-10am Final Exam
10am-12pm Course overview, survey, dismiss
12pm-1pm Lunch
1pm-5pm Report to designated areas

Communication Plan and

Timeline

An email will be sent to Kudler management to

advice of the upcoming training sessions.
A brief meeting will be held with each
designated participant to review their
presentation material.

Participant Selection

New hires
HR personnel
Department leads
Trainer

Formative Assessments

Evaluations will be conducted daily by the trainer as well

as the department leads.
Shadowing will take place where the associate is allowed
to follow the lead of a seasoned associate in their
department.

Conclusion

Welcome to Kudler Fine Foods

Reference

University of Phoenix Virtual Organizations