Ammar Z Jamil

5 Besan CT. Windsor Mill, MD 21244 | (443) 538-5532 | Ammarzj@gmail.com

Summary
I am a full time student pursuing my education in Information Systems Security, After
completing my required credits from Community College of Baltimore County I plan to
transfer to UMUC to get a BS in Cyber Security. I am seeking a job, hoping to work in a
friendly environment in customer service or sales department. I have two and half
years experience of customer service and, I also have four years experience in
account management and raw material purchasing from Pakistan.
Experience
DOLLAR TREE

Feb 2016--Present

I am working as a cashier.

Worked as a team member by offering support to my colleagues and helping

train new personnel.

Maintained a high level of communication with customers, colleagues, and

management.

SEARS

Nov 2015Feb 2016

I worked as a cashier.

Customer engagement: identified and solved problems that customers were

having. As a front-facing employee of the store, I also worked with
management to mitigate any potentially negative situations. This included
learning how to deal with upset customers, fulfilling customer requests, and
also learning how to tell a customer that their request was not feasible.

Worked as a team member by offering support to my colleagues and helping

train new personnel.

Maintained a high level of communication with customers, colleagues, and

management.

POPEYES CHICKEN

May 2013---Oct 2015

Its a fast food restaurant chain

I worked as a shift manager in Popeyes chicken Catonsville.

My job was to control Shift, basic understanding and execution of QSC.

Train new employees, practice ongoing training, and follow up. Discipline crew

and participate in their reviews. Know and understand all daily paperwork,
opening, and closing. (daily inventories, cash controls)

Able to assist management team in obtaining restaurant financial goals, such

as labor, food, and paper costs, sales building through service and quality
product.

TRIARROW EXPORTS - Pakistan

Nov 2011-Jan 2013

A manufacturing and export company dealing in sports uniforms and leather

safety wear and apparels.

I worked as an accountant in Triarrow Exports Company.

I was managing company's online sales account.
Recorded daily payment transactions and processed receipt data.
Updated receivable and payable accounts
I managed purchasing of raw material for the manufacturing unit.

Education
Community College of Baltimore County

2014-Present

Major: Information Systems Security (GPA 3.6)

Sialkot College of Commerce in Pakistan

2009 - 2013

Major: B Commerce (GPA 3.5)

Gujranwala Board of Education - Pakistan

Languages
English, Hindi, and Urdu

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References available upon request

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