Академический Документы
Профессиональный Документы
Культура Документы
(989)4295105
lindsey.kr.peters@gmail.com
http://lindseypeters.weebly.com/
https://www.linkedin.com/in/lindseykrpeters
EDUCATION:
08/1108/15 CENTRALMICHIGANUNIVERSITY
BachelorofAppliedScience(B.A.Sc.):SpanishLanguageandLiterature
MajorGPA3.09
OverallGPA2.64
Mt.Pleasant,MI
01/156/15
UNIVERSITYOFALICANTE
StudyAbroadProgram:SpanishLanguageandLiterature
Alicante,Spain
08/0808/11 MIDMICHIGANCOMMUNITYCOLLEGE
GeneralEducationMACROCompletion
Harrison,MI
CULTURALEXPERIENCE:
Spain
Completed5monthstudyabroadexperiencewithahostfamilyinAlicante,Spainwhile
enrolledinlocaluniversityandcompleting4languageandtranslationcourses.Acquired
knowledgeoflocallanguage,customs,andrespectfordifferentwayoflife.
CostaRica
Visitstovariouspartsofthecountryin2009,10,11,and2016withtheopportunityto
practicelanguageskillsandunderstandthelocalculture.
Nicaragua
VolunteertriptoSelvaNegra,Nicaraguaduring2013withtheorganizationOutReach360
withtheopportunitytoteachEnglishasasecondlanguagetolocalschoolchildrenandstudy
oftheNicaraguanhistoryandculture.
EXPERIENCE:
07/08
Present IRMENFAMILYDENTISTRY
Midland,MI
ADMINISTRATIVEASSISTANT
Schedule,coordinateandverifyappointmentsandmeetingsfittinglybetweenpatientsand
professionalstoensurefulladequatetimeanddailygoalsaremet.
Setupandupholdmanualandautomatedinformationfilingsystemstomaintainaccuracyof
records
Inputcustomerdata,preparednecessarypaperwork,collectedpaymentsandsentoutproper
billing.
Treatallpatients,theirfamilies,visitors,peers,staffandprovidersinapleasantand
courteousmannertoaprovidepositiveexperience
Conflictresolutionwiththeabilitytodiffuseintensesituationsandfrustratedcallers.
08/1312/14 CMUPHONATHON
Mt.
Pleasant,MI
STUDENTCALLER
Educatealumni,parentsandfriendsofCMUsfinancialneedsandmotivatethemtosupport
thegoalsoftheAnnualFund
Updateandverifyalumniinformationforfuturecontactanduniversityrecords
WorkingindividuallyandasateamtomeetstandardssetbyAnnualGivingDirector.
Handlecallswithcourtesyandsensitivitywhilebuildingrapportandrespondingtoany
questionsorconcerns
06/1202/13
DICKSSPORTINGGOODS
Mt.Pleasant,MI
CASHIER/CUSTOMERENGAGEMENTSPECIALIST/SALES
Greetandengageeachcustomertodeterminetheirshoppingneedsandensuretheyreceive
goodservice
Cashregisterringing&generalcashhandling
Promotecompanyprogramsincludingwarrantysales,Scorecard(loyaltyprogram),instore
creditcards,andseasonalpromotions
08/0808/11 MIDMICHIGANURGENTCARE
Midland,MI
PATIENTSERVICESPECIALIST
Greetedallpatientsprofessionallyandwithcourtesy
Achievedhighperformanceevaluationsforcallhandlingabilityandqualityofservices
providedtopatientsinafastpaced,highvolumecallcenter.
Registerpatientaccordingtoclinicprotocol,verifyingdemographicsandinsurance
informationincompliancetopatientconfidentialityandHIPPAstandards.
Handleemergencysituationswithcalm,quickthinkingandcompliancetohospitalprotocol
PROFESSIONALDEVELOPMENT:
SanfordAmericanLegionPost443
Volunteerduringveteraneventsandcoordinationofsocialmediaandeventpromotion
ActionBoardShop
RiderregistrationandorganizationofeventsthroughoutthestateofMichigan,Mediaand
eventcoverage
OutReach360
HumanitiesprogramforESLdevelopmentwithmissiontriptoNicaragua
McLarenCentralMichiganDollHospitalProgram
MockhospitalvisitsforelementarystudentsintheMt.Pleasantarea