THE ALBRECHT

ADVISOR

THE ALBRECHT COMPANIES

interserv
S Y S T E M S

APRIL 2016

IN THIS ISSUE:

APRIL HAPPENINGS
LIFEWORKS/HOT DOG CHALLENGE
EMPLOYEE PROFILE
WELLNESS/RESTAURANT REVIEW/WHO AM I?
OPS-AT-A-GLANCE/ANNOUNCEMENTS
ANNOUNCEMENTS CONTINUED

THE ALBRECHT
ADVISOR
Volume 53

The CIAs Opening Day Celebration

2016 Ticket
Winners

SS

DH
AND

TRICKL

ADAM S

DETRO

S
IT TIGER

CHRIS

TOPH
E

DETR

R LAP

OIT TI

OINTE

GERS

P.
P.
P.
P.
P.
P.

2
3
4
5
6
7

APRIL HAPPENINGS
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April 15
1850
1865
1892
1910

1912
1924
1937

1952

ARBOR DAY

LIFEWORKS/HOT
DOG CHALLENGE
RECIPE OF THE MONTH

Want more? Log into www.lifeworks.com

User ID: albrecht / Password: lifeworks

How well do you

know your dogs?

What goes together better than baseball and hot dogs?

Theyre a combination thats purely American. But dont
let that fool you, tastes are every bit as diverse as this
great nationand styles vary by region. Can you name
the home cities of these five dogs?
1. An ode to the Reuben sandwich, this dog comes topped
with melted Swiss cheese and sauerkraut, and is tucked
into a sesame-seed bun.
2. Yellow mustard, relish, chopped onion, tomato slices, sport
peppers (spicy pickled green peppers), a pickle spear, and a
dash of celery salt sit atop a frank nestled in a poppy-seed bun.
3. In this city, they take their hot dogs dragged through the
gardenin other words, slipped into a top-sliced bun and
blanketed with coleslaw.
4. Named for the place where hot dogs were first popularized,
this frank is served smothered in all-beef chili, raw white
onion, yellow mustard, and shredded Cheddar.
5. Nothing fancy here. A hot dog sold from the typical sidewalk
cart is adorned with little more than brown mustard and
onions stewed in tomato paste.
1) Kansas City 2) Chicago 3) Atlanta 4) Detroit 5) New York

Great information from

EMPLOYEE PROFILE
Ce l e b r a t i n g

15 Year s
o f Se r v i c e !

20 QUESTIONS FOR:

CARRIE LYNN MANNING

ACTION BENEFITS

Carrie Lynn in her own words: I was born in the area, and lived here until I was 13, when my Dad was transferred to Florida. I spent
almost nine long, hot years in Florida before my family decided to move back to Michigan, and I was thrilled! I was an agent for Allstate
Insurance in Florida, before working in retail when I came back to Michigan. After suffering through too many years in retail, working at
Meijer and Home Depot, I sought out a much better opportunity here with Action Benefits in 2001. I bought my house in Waterford in
2002. My parents have both passed on, and I have two older brothers: Carl, who lives in Novi, and Mark, who lives in Orlando, Fl. I am
not the crazy cat lady, but I do have four awesome cats after recently adopting a pair of siblings from Tonya Hunters sister.
1. If you could share a meal with any
one person, living or dead, who would
it be?
My mom. I have so many questions
and things to talk about with her. I
always thought I would have plenty
of time for that. Dont wait!
2. Where did you go to high school?
I graduated from DeLand High
School in DeLand, Florida.
3. What is one unknown fact about you
that would surprise your coworkers?
Most dont know that I was a
groom involved in harness racing
for almost 20 years. I have cared
for horses racing in Michigan,
Ohio, Indiana, and Canada. I still
miss the horses so much!
4. What is your favorite food or meal?
Steak, baked sweet potato, and corn
on the cobb right off the grill.

7. If you could travel anywhere, and

money wasnt a concern, where would
you go?
One of those over-water bungalows
you always see in Fiji or French
Polynesia. It would be so relaxing
to be so isolated with nothing to do
and no worries!
8. If you could stay a certain age forever,
what age would you choose?
16. Even though I was stuck in
Florida, my friends and I were
having a great time with no adult
worries or problems yet.
9. What is the hardest thing youve ever
done?
Be a good, responsible adult
without my parents to guide me.
10. What is the most adventurous thing
youve ever done?
Parasailing in Mexico. Im deathly
afraid of heights, but it was so
peaceful.

5. Who has been the biggest influence on

your life?
My parents, of course! They set the
11. Dog person, cat person, or other?
example for the person I am today.
Cat person, although it was always
They were amazing role models, and
my dream and plan to be a dog
who I am today is a tribute to them
trainer when I grew up.
both.
12. Morning person or night owl?
6. Favorite vacation spot?
Night owl, most definitely! I dont
Jamaica or any other place on a
function properly until after
beach in the sunshine.
10:00 a.m.

13. What is your favorite sports team?

The Detroit Tigers are my faves.
14. Of what accomplishment are you most
proud?
My ability to remain positive when
bad things happen to me.
15. What was your favorite subject in
school?
TV productions and drama class in
high school. Im also a history buff.
16. What is your favorite cause or
charity?
Multiple Sclerosis. My best friend,
her mom, and two sisters are
afflicted with it.
17. What one word do you think best
describes you?
Friendly.
18. If money wasnt a concern, what one
luxury item would you buy yourself?
A beach house.
19. What do you most like to do with your
free time?
Right now, watch the Tigers.
20. What is your favorite thing about the
Albrecht companies?
The people. Its so nice to come
to work and hear everyones
stories about their lives, kids, and
weekends.

WELLNESS/RESTAURANT REVIEW/WHO AM I?
RESTAURANT REVIEW

THE ALBRECHT COMPANIES

HEALTH & WELLNESS INITIATVES 2016
Fresh Fruit Thursdays The company will be bringing in fresh fruit on
the first Thursday of each month in place of bagels.
Rethink Your Drink An increased variety of beverages will be
available for internal meetings and bi-monthly celebrations, including
ICE sparkling water, Propel, Vitamin Water and Gatorade. Pop will still
be available at these functions, as well.
Healthier Alternatives New options have been added to both the
snack and beverage machines in the lunch room, including Clif bars,
Skinny Pop, baked chips, more diet drinks, and flavored waters.
National Walk at Lunch Day 2016 April 27th there will be two groups
leaving out at 12:00 and 1:00 p.m. for a walk of about one mile.

KARIE AZZOPARDI
BILL SCHMALTZ

ROBERT TRUSH
ANDREW WIESTER

25309 EVERGREEN RD., SOUTHFIELD

WWW.FUDDRUCKERS.COM
248.809.6714
THE REVIEW:

We arrived at Fuddruckers just before noon, and

were able to beat the lunch rush. Its convenient
and close. You order at the counter and then
wait for them to call your number.

Farm Fresh Wednesdays Wednesdays 7/13 9/14 a local Michigan

farmer will be bringing in fresh-picked produce for us. The company is
sponsoring this, so there will be no cost to staff.

Karie: The turkey burger was seasoned well and

fresh. I loved the flavor and it was a lot of food.
I just added shredded lettuce and BBQ sauce to
mine. The meal deal included the burger, fries,
and a drink for about $9.

Riverfront Walk/Run on 6/11/16 In partnership with the CIA, the

company will sponsor 50 percent of the cost to participate in this event.
The cost will be $12 per person, and the CIA will coordinate registration
for this event.

Bill: I had the crispy chicken sandwich with fries.

The sandwich was better than average. The
fries, which are more like wedges, were really
good. I really liked the condiment bar. The best
part: the hot nacho cheese dispenser!

Lunch & Learn Series Kelley Albrecht will present a monthly series
beginning in July. Dates and topics to follow.
Eat Good, Feel Good We will change up the food choices for what we
bring in to include healthy alternatives.
Healthy Blue Extras Remember these benefits are for us too! Check
out the offers and coupons on the member portal of www.bcbsm.com.

WHO AM I? GUESS THE CELEBRITY AND WIN A PRIZE

Use these clues to guess the celebrity. They could be anyone from a tabloid favorite,
star athlete or musician, to a political hopeful or famous name in history. Please
submit your guess via email to Suzanne Edwards by 4:00 p.m. today and we will
pick a winner from all correct responses.

1. I wasnt born there, but Im a citizen of New Zealand.

2. Im known for major accomplishments at a young age.
3. Time magazine called me influential a couple years ago.

Robert: I had the 1/3 pound beef burger, fries,

and a pop. The burger and fries were tastythe
fries being even better when complimented with
the nacho cheese. The futuristic pop machine
was cool because you had so many options.
Andrew: I had the grilled chicken with potato
wedge combo. The chicken had a dry spice
rub and was grilled to perfection. The potato
wedges were better than your run-of-the-mill
French fry. The condiment bar was a nice touch,
as you could enhance your sandwich with many
different sauces and toppings.
Service was quick, and the prices were fair
about the same price as a fast food burger joint,
but better food. If theres one complaint, its that
the seating area is a little cramped, but it didnt
really take away from the experience.
SCORE: 4.5 OUT OF 5 FORKS

4. Im fluent in English and Korean.

5. I took up my vocation at the age of five.

INTERESTED IN BECOMING OUR NEXT RESTAURANT REVIEW CRITICS?

SEND AN E-MAIL TO SUZANNE EDWARDS BEFORE THE 10TH OF EACH
MONTH. SELECTED RESTAURANT REVIEW PARTICIPANTS WILL RECEIVE
$10 PER PERSON (MIN OF 2; MAX OF 4) TO APPLY TOWARDS LUNCH AT AN
ESTABLISHMENT OF THEIR CHOICE.

OPERATIONS-AT-A-GLANCE/ANNOUNCEMENTS

MARCH

NEW BUSINESS: 141 groups, 819 contracts.

PROPOSALS: 584 proposals completed, 105 BAAG requests completed.
GROUP WIDE CHANGES: 534 total changes405 maintenance and 138 benefit changes (March 2015: 410 total changes).
INDIVIDUAL NEW BUSINESS: 238 under 65 contracts, 134 Medicare Advantage contracts (March 2015: 272 under 65
contracts, 166 Medicare Advantage contracts).
ANCILLARY: 86 quotes delivered, 14 sold YTD, and 7 pending sold.

SERVICE PHONES/PAPER: Average of 104 calls per day, total of 3,231 answered, 884 service trackers created by the paper team.
SERVICE SUPPORT INBOXES: 2,085 service, 581 processing, 511 proposals, 308 individual, and 223 MyBlue/Medicare
profiles (March 2015: 2,329 service, 479 processing, 638 proposals, 333 individual, 320 MyBlue/Medicare profiles).

PREMIER TEAM: 523 service trackers created, 76 GWCs received, 7 new business cases received, and 48 proposal trackers created.
RRC SURVEYS: 95% return rate on September surveys (161 out of 170), 98% return rate on October surveys (189 our of 193) as
of 3/31/16.

NEW ROLES
CHELSEA ALLEN
PROPOSAL REPRESENTATIVE, ACTION BENEFITS
JON CURLEE
SENIOR APPLICATION DEVELOPER, INTERSERV SYSTEMS
KELLY FELIMONIK
SERVICE REPRESENTATIVE (PHONES), ACTION BENEFITS
NATASHA LYONS
PROCESSING REPRESENTATIVE (NEW BUSINESS), ACTION BENEFITS
CARRIE LYNN MANNING
SERVICE REPRESENTATIVE (PAPER), ACTION BENEFITS
DARIOUS THOMAS
PROPOSAL REPRESENTATIVE, ACTION BENEFITS

SAVE THE
DATE!
The Albrecht Companies
Annual Employee
Appreciation Breakfast

Wednesday,
April 20, 2015
Beginning at 7:45 a.m.

Great Lakes Culinary Center

24101 W. Nine Mile
Southfield, MI 48033

ANNOUNCEMENTS CONTINUED

WELCOME NEW FACES

CHRIS LAPOINTE - INTERSERV - ASSOCIATE APPLICATION DEVELOPER

Chris began coding in high school and earned his associates degree in computer programming from Baker College.
He most recently worked as a Java developer for Newscycle Solutions in Ann Arbor, a media solutions company that
works closely with the newspaper industry. Chris and his wife Rachel, married eight years this May, live in Dearborn
Heights, with their three children: Grace (7), Jude (5), and Evelyn (2). His biggest hobby is brewing craft beer at home,
ranging from hoppy IPAs to malty porters and anything in between.

EMPLOYEE
SERVICE ANNIVERSARIES
April 2: April Paschall (Action Benefits) - 4 years
April 3: Michael Cojocari (interserv) - 2 years
April 6: Aaron Sims (Action Benefits) - 1 year
April 9: Kim Konarske (Action Benefits) - 4 years
April 13: Anjelica Childers (Action Benefits) - 1 year
April 13: Eric Hawkins (Action Benefits) - 1 year
April 13: Jason Howell (interserv) - 1 year
April 13: Deanna Ish (Action Benefits) - 1 year
April 13: Valerie Moore (Action Benefits) - 1 year
April 13: Eileen May (Action Benefits) - 1 year
April 13: Erica Wolski (Action Benefits) - 1 year
April 15: Brenda Carey (Action Benefits) - 14 years
April 18: Carrie Klave (Action Benefits) - 4 years
April 29: Sandy Waldrip (Action Benefits) - 3 years

CONGRATULATIONS

Congratulations to Kristin Kamin on the birth of

her son, Miles Raymond, on March 17, 2016.
Miles weighed 8 lbs., 8 ounces, and was 21
inches long at birth.

EMPLOYEE BIRTHDAYS
April 2: Tracee Sosa (Action Benefits)
April 3: Joanne Manatine (Association Benefits)
April 7: Robin Koelbel (Action Benefits)
April 10: Robert Trush (Action Benefits)
April 11: Deb Steinmetz (Action Benefits)
April 14: April Paschall (Action Benefits)
April 17: Debbie Brown (Action Benefits)
April 17: Ruth Chaness (The Albrecht Companies)
April 18: Nancy Ferreira (Action Benefits)
April 30: Brianne Larkin (Association Benefits)
April 30: Adam Strickland (Action Benefits)

HAVE SOMETHING GREAT GOING ON IN YOUR LIFE? LET YOUR CO-WORKERS SHARE IN YOUR CELEBRATION.

Forward announcements to Suzanne Edwards by the 20th to be included in the following months Albrecht Advisor.