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MEMO:
To: Bill Brewer
From: Alex Frey & Ryan Kuvin
Date: April 13, 2016
Re: Pop Off Watch marketing communications plan
Product Description:
Pop Off Watch (POW) is a company that produces unique, stylish watches at a low price.
Our watches combine practicality and formality. We live in a fast-paced society and are
always on the go. POWa combination wrist watch and bottle opener--aims to provide
convenience to our customers, whether they are out with friends or at happy hour with
coworkers. When men get home from work, the first thing they want to do is crack open
a bottle of beer. Our watch design screams, POW. Oxford Relations has been hired to
devise and implement a marketing communications plan for POW. This 12-month plan is
designed to generate awareness and sales to the primary public.
Research:
Primary, Informal Research:
Intercept Interviews
o We went to three college campuses, Miami University, University of
Cincinnati and Ohio State University, to conduct intercept interviews. We
interviewed 150 male students over the age of 21 at each university. We
obtained information from the males on their age, race, hobbies, how often
they wear a watch and how much they would be willing to spend on a
watch.
o We went to Kenwood Towne Center on a Friday and Saturday afternoon.
We interviewed 350 males over the course of two days that were over the
age of 21. We obtained information from the males on their age, race,
occupation, hobbies, how often they wear a watch and how much they
would be willing to spend on a watch.
Focus Group
o We provided a prototype of our product to a focus group of 12 males
between the ages of 21 to 28. The focus group met three different times
over the course of one month. The men were asked to engage in discussion
on their personal opinion, need and use for watches. We provided a
prototype of the product and asked them if would they wear the watch on a
typical work day, would they wear it out at night, is the watch practical,
what improvements could be made to the prototype, how much would they
be willing to spend on a watch and what they look for when buying a new
watch. Then we explained the functions of the watch, describing how it
acts as a bottle opener, and asked for each individual's personal opinion.
Primary, Formal Research:
Online/email survey
o We conducted a Survey Monkey sent via email to 2,000 males in the state
of Ohio between the ages of 21 and 28. We received1,200 response to the
survey. The survey contained seven questions: age, race, occupation,
hobbies, how often they wear a watch, how much they would be willing to
spend on a watch and how many days a week they drink bottled beer.
Secondary, Informal Research:
Internet Research
o Research was conducted to analyze consumer behavior in regards to the
current watch market. We researched top competitors marketing tactics,
advertising strategies, promotions, trends and pricing.
Key Findings:
Public:
Primary:
Men ages 21 to 25 in the state of Ohio with an average annual income of $45,000.
o We will focus on men ages 21 to 25 with an average annual income of
$45,000, because 65 percent of men are willing to spend between $75 and
$120 on a nice watch. A majority of the audience will include young
professionals who are becoming financially secure and are new to the
workforce.
Goals:
To increase the awareness of POW among men ages 21 to 25 in the state of Ohio
with an average annual income greater than $45,000.
To sell 2,000 units over the course of the campaign.
Objectives:
Strategy:
Key Message:
Tactics:
Technology
Website
o We will create a POW website for the primary public to view and
purchase watches. The color scheme will be light blue, black and white.
The logo will always be located at the upper right corner of the page. The
website will contain tabs, including: About, Shop, Upcoming Events, Join
Us and Contact Us. The URL will be www.popoffwatch.com. The
About section will give a brief summary on our story and how we were
founded. The Shop tab will display the variety of products and allow for
customers to purchase the watch of their choice. Under Upcoming
Events, visitors will notice the Happy Hour Event and other events that
we will be sponsored in the future. Under the Join Us tab, we will have
an area where visitors can enter their email address to be added to a
mailing list from which they can receive updates and other promotional
offers. The Contact Us tab will contain our contact information, the best
way to reach us and times. The website will go live on Dec. 1, 2016.
Facebook
o The primary public is heavily engaged in social media as a way to
communicate with friends and family. We will create a POW Facebook
page in order to engage with the primary public and promote the product.
We will post to the page weekly with information on the watches, discount
codes, graphics and links to the website. The primary public will be able
to stay up-to-date with the content by Liking the POW Facebook page.
All posts will encourage the primary public to Share the post to their
pages in order to generate awareness. The Facebook posts will start on
Dec. 19, 2016 and end on Dec. 1, 2017.
Promotional Video
o We will produce a POW promotional video that displays the functionality
of our product. The video will have a young business professional getting
home from work and sitting down on his couch. He looks at his watch to
check the time and gets up and walks to his fridge to grab a beer. As he
sits back down on the couch he cracks open the beer with his watch. The
video will be posted on our Facebook page as well as the POW website.
We will promote the video on our Facebook page and encourage our
followers to Like and Share the video to their page. On our website,
the video will be the first thing people see on the home page. The
promotional video will be produced Dec. 19, 2017 and be posted to the
Facebook page and website Jan. 5, 2017.
Email Blasts
o Throughout the campaign, we will encourage the primary public to
register to receive POW email blasts. The email updates will contain
information on the products and special offers. We will provide discount
codes, graphics, website URL and encourage the primary public to Like
the Facebook page. Email blasts will be sent out on the first Tuesday of
every month beginning Jan. 5, 2017 until Nov. 29, 2017.
Radio Advertisement
We will develop and broadcast a 30-second radio advertisement that will run once
a day, Monday through Friday, on Spotify. The radio advertisement will run from
Jan. 9, 2017 to June 9, 2017. The advertisement will include a brief description of
the watches as they are formal, high quality and low in price, and that they also
function as a bottle opener. The end of the advertisement will promote the
primary public to Like the POW Facebook page and to visit the website.
Media Relations
News Release
o We will contact the editor of the Cincinnati Enquirer to publish a news
release in the Sunday morning paper as well as the newspaper's website.
The news release will focus on how POW is an up-and-coming company
that sells affordable and stylish watches to young professional men. POW
provides convenience to customers, whether they are out with friends or at
happy hour with coworkers. The news release will contain quotes from the
co-founders of the company regarding the history and innovative product.
We will contact the Cincinnati Enquirer March 13, 2017 and follow up on
March 16, 2017. We expect to have a ready-to-publish news release by
March 26, 2017. The story will be 350 words in length.
Flyer
o
Magazine Ad
o We will be placing a full back-page ad in GQ magazine. This ad will run
in two editions, the July edition, and the October edition. It will feature a
glossy black page with one of our watches in the center of the page and
the POW logo above it. The light blue in the logo will contrast and pop out
of the black background. Under the photo of the product, the website will
be written in a white font. The goal from this is to raise awareness of the
Timeline:
December 2016
o 01: Campaign begins; POW website goes live
o 05: Ad group 1 for PPC goes live
o 19: Begin Facebook posts, Produce promotional video
January 2017
o 04: Direct mail piece one distributed
o 05: Email blast debut, Post promotional video
o 09: Radio advertisement debut
February 2017
o 05: Ad group 1 for PPC ends
March 2017
o 13: Propose the news release to the Cincinnati Enquirer
o 26: News release published in the Cincinnati Enquirer
April 2017
o 05: Ad Group 2 PPC goes live
May 2017
o 09: Flyers distributed to companies in Cleveland
o 16: Direct mail piece two distributed
o 29: Sponsor happy hour at Barley House in Cleveland
June 2017
o 05: Ad Group 2 PPC ends
o 09: Radio advertisement end
July 2017
o 01: GQ full back-page magazine ad edition 1
August 2017
o 15: Flyers distributed to companies in Cincinnati
o 25: Direct mail piece three distributed
September 2017
o 01: Pre roll YouTube ad debut
o 05: Sponsor happy hour at Tin Roof in Cincinnati
October 2017
o 01: GQ full back-page magazine ad edition 2
November 2017
o 01: Pre roll YouTube ad ends, Email blast ends
o 05: Sponsored Browns Tailgate
December 2017
o 01: Campaign ends, Facebook posts end
Budget:
Item
Quantity
Price/unit
Promotional Video
$6,000
$6,000
Koozies
900
$0.32/1
270
Appetizer Buffet
$2,000/1
4,000
Direct Mail
6,000
$1.00
6,000
Flyers
5,000
$0.30
1,500
Radio Advertisement
110
$200/ad
Google Analytics
News Release
Total
22,000
$20,000
20,000
$0.08
24,000
PPC Ads
$1,200
4,800
GQ Magazine Ad
$30,000/ad
Campaign Total
60,000
$148,570
Evaluation:
Overall
Overall we will measure the success of the campaign by the total number of units
sold over the course of the year.
Technology
Website
o Record and evaluate the month with the highest traffic to the website using
Google Analytics?
o Evaluate the top three watches and styles that had the highest percentage
in sales over the course of the campaign.
o Evaluate the lowest three watches and styles that had the lowest
percentage in sales over the course of the campaign.
o Evaluate the watch with highest clicks over the course of the campaign.
o Evaluate the watch with the lowest clicks over the course of the campaign.
o Record and evaluate the traffic to the website and sales after the various
discount codes were sent out via Facebook and direct mail.
o Record and evaluate the total number of those signed up to receive email
updates via the Join Us tab on the website.
Facebook
o Record and evaluate the total number of Likes on the POW Facebook
page.
o Record and evaluate the post with the most Likes.
o Record and evaluate the post with the most Shares.
o Record the discount code that was used the most.
o Evaluate the traffic to the Facebook page over the course of the campaign
using Facebook Analytics.
Promotional Video
o Record the total number of views the video receives monthly on the
Facebook page and website.
o Record and evaluate the total number of Likes and Shares the video
receives on the Facebook page.
o Analyze the comments the video receives on the Facebook page.
o Track how many website visitors play the video monthly using Google
Analytics.
Email Blasts
o Record and evaluate the total number of those registered up to receive
email updates.
o Record and evaluate the month with the highest amount of users that
registered to receive email updates.
o Record and evaluate the month with the lowest amount of users that
registered to receive email updates.
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Radio Advertisement
Record total number of Spotify radio advertisements over the six-month period.
Record and evaluate the percent increase of Facebook page Likes within six
hours of the radio advertisement.
Record and evaluate the percent increase of website traffic within six hours of the
Spotify radio advertisement.
Record and evaluate the estimated total number of channel listeners weekly.
Record and evaluate the estimated total of channel listeners while the Spotify
radio advertisement was broadcasted.
Media Relations
News Release
o Record the number of newspapers printed.
o Record and evaluate the total number of clicks the news release received
on the Cincinnati Enquirer website.
Sponsored Happy Hour
Record and evaluate the total number of those who registered to receive email
blasts at the two happy hour events. Record which happy hour location had the
most people to register to receive email blasts.
Record and evaluate the amount of koozies distributed at each happy hour.
Record and evaluate the increase in Facebook traffic seven days after each event.
Record and evaluate the increase in website traffic seven days after each event.
Print
Direct Mail
o Record the total number of postcards distributed.
o Record and evaluate the percent of recipients that visited the Facebook
page within five days of receiving each piece of mail via Google
Analytics.
o Record and evaluate the percent of recipients that visited the website page
within five days of receiving each piece of mail via Google Analytics.
o Record the discount code that was used the most.
Flyer
o Record the total number of flyers distributed.
o Record and evaluate the percent increase in Facebook page traffic within
five days of flyer distribution.
o Record and evaluate the percent increase in website traffic within five
days of flyer distribution.
Magazine Ad
o Record the total number of magazines sold.
o Record and evaluate the percent increase in Facebook page traffic within
five days of magazine publication.
o Record and evaluate the percent increase in website traffic within five
days of magazine publication.
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