14 February, 2003

ERROR CODES

4. TROUBLESHOOTING
4.1 ERROR CODES

E-00

E-01

E-03

E-04

E-06

E-09
E-10

E-12

E-14

E-23

E-24

Symptom
Clamper error
The MPU cannot detect the clamper position
sensor signal (open or closed) within 3.0 seconds
after the clamper motor turns on.
Cutter error
The cutter HP sensor does not turn on within 3.0
seconds after the cutter motor turns on.
Thermal Head ID Error
The CPU detects on abnormal ID signal from the
thermal head.
Thermal Head Overheat
The temperature of the thermal head is greater
than 54C when the Start key is pressed.
Main Motor error
The CPU cannot detect the master eject position
sensor (drum HP) signal within 2.5 seconds after
the main motor turns on.
Thermal Head Thermistor Open
The thermistor output voltage is over 4.9 volts.
Thermal Heard Drive Failure
The CPU detects an abnormal condition in the
thermal head drive circuit.
Pressure Plate error
The pressure plate home position sensor signal is
not detected within 3.0 seconds after the
pressure plate motor turns on.
IPU error
Signal transmission error (from the IPU) occurred
in the MPU
Master Eject Position Sensor (Drum HP) error
The master eject position sensor does not
activate before the feed start timing sensor
activates.
Feed Start Timing Sensor error
The feed start timing sensor does not activate
before the master eject sensor activates.

4-1

Possible cause
Clamper drive
Clamper sensors
Clamper motor
Cutter drive
Cutter switch
Cutter motor
Thermal head
MPU
Overheat (wait for the
thermal head to cool down)
Thermal head
Main motor drive
Main motor
Motor drive board
Master eject position SN
Thermal head thermistor
Thermal head connector
Thermal head
MPU
Thermal head connector
Pressure plate drive
Pressure plate motor
Plate position sensors
MPU

Master eject position sensor

Feed start timing sensor
Feeler
Master eject position sensor
Feed start timing sensor
Feeler

Troubleshooting

No.