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What is an organization?
1. Have a distinct purpose goal
2. Composed of people
3. Have a deliberate structure.
Who is a Manager?
-Someone who works with and through people to accomplish something.
Effectiveness and Efficiency :
-Doing right things ends -Efficiency
-Doing things the right way-means. Input output
--Effectiveness
Eg : If a man carrying a pile of books then he is efficient. But if he drops the books
then he is not effective.
Managerial Levels :
Top Managers Needs Conceptual Skills
Middle Managers
Lower Level Managers Technical Skills
Operative Level Employees
All managers need interpersonal Skills since they are dealing with people.