Brooke Maddock

P.O. Box 83 Fairlee, VT 05045

(802) 291-0983 maddockb@merrimack.edu
http://brookemaddockdigitalportfolio.weebly.com/
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Education
Merrimack College
Bachelor of Science in Business Administration: Marketing
Minor in Communications Studies: Mass Communications
Deans List
Merrimack Trustees Scholarship

North Andover, MA
May 2014

Work Experience
Clinical Scribe
Dartmouth Hitchcock Medical Center Dermatology
Accurately and thoroughly document office visits and procedures
Schedule reminder appointments and perform prior authorizations for patients
Conduct training for new clinical scribes

Lebanon, NH
1/2016 Present

Sr. Clinical Secretary

Lebanon, NH
Dartmouth Hitchcock Medical Center Dermatology
6/2015 1/2016
Assisted the Section Chief and Practice Manager with daily tasks and managed Outlook calendars
Managed medical student program
Prepared and organized materials for meetings, including arranging travel and expense reports for attendees
Composed and distributed meeting agendas and minutes
Clinical Secretary
Dartmouth Hitchcock Medical Center Dermatology
Scheduled patient appointments and edited provider schedules
Answered telephone and dealt with patient and hospital inquiries
Assisted the physicians and nurses by managing all secretarial work
Maintained and updated patient records
Athletics Communications Student Worker
Merrimack College Athletic Department
Entered or called in game statistics for ten NCAA Division II athletic teams
Operated camera for online webcast
Facilitated entertainment and scoreboard
Lifeguard
Town of Fairlee
Managed customer complaints and escalated to head lifeguard/manager as needed
Assisted and taught swimming instruction
Ensured safety of all individuals on the beach; enforced all policies and procedures to beach rules
Supervised four other lifeguards; managed any scheduling conflicts

Skills
Microsoft Office Programs: Word, Excel, PowerPoint, Outlook
Digital Editing Programs: iMovie, Photoshop
SPSS software
Mac OSX software
Stat Crew
Social Media: Facebook, Instagram, YouTube, LinkedIn, Twitter, Pinterest

Lebanon, NH
11/2014 6/2015

North Andover, MA
9/2011 5/2014

Fairlee, VT
6/2009 8/2013