Project name

Project Handover

Action statement

Date Name Position Action required Due date

(Review/Endorse/Approve)

Prepared by Name
Title Job title
Branch/District Branch/District
Division/Region Division/Region
Location Floor, street, city
Version no. 1.0
Version date 17 March 2006
Status Draft/Final review/Sign off (delete 2 of)
DMS ref. no. DMS reference number
File/Doc no. File number/document number

On-Q template version date 14/03/2006 I:\Major Projects\MPU\PMDP\OnQ Templates\Generic Templates Mar 2006\Project Handover 140306.doc
 Project name Project Handover

Document control sheet

Contact for enquiries and proposed changes

If you have any questions regarding this document or if you have a suggestion for
improvements, please contact:
Project Manager Insert Project Manager's name here
Phone Insert phone number here

Version history

Version no. Date Changed by Nature of amendment

09/07/2002 Initial draft.

Project Handover approval

The following officers have approved this document.

Customer
Name
Position

Signatur
Date
e

Sponsor
Name
Position

Signatur
Date
e

The following officer has endorsed this document.

Name
Position

Signatur
Date
e

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 Project name Project Handover

Contents

Executive summary ..............................................................................................................5

1 Introduction ............................................................................................................6

2 Purpose of this document .......................................................................................6

2.1 References ................................................................................................................6
2.2 Definitions................................................................................................................6

3 Project Customer, Sponsor and Project Manager.................................................6

3.1 Project Customer ......................................................................................................6
3.2 Project Sponsor.........................................................................................................7
3.3 Project Manager........................................................................................................7

4 Stakeholders............................................................................................................7

5 Background.............................................................................................................7

6 Purpose/objectives of the project ...........................................................................8

6.1 Purpose/objectives ....................................................................................................8
6.2 Links with the department’s strategic objectives .......................................................8

7 Scope of project.......................................................................................................8
7.1 In scope ....................................................................................................................8
7.2 Out of scope .............................................................................................................8
7.3 Related projects ........................................................................................................8
7.4 Constraints................................................................................................................9
7.5 Urgency....................................................................................................................9
7.6 Assumptions .............................................................................................................9

8 Outstanding project issues......................................................................................9

9 Project performance .............................................................................................10

10 Project benefits realisation ...................................................................................10

11 Operational handover...........................................................................................10
11.1 Overview of impacts...............................................................................................10
11.2 Funding issues ........................................................................................................10
11.3 Risks.......................................................................................................................10
11.4 Handover ................................................................................................................11
11.5 Maintenance and support ........................................................................................11

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 Project name Project Handover

Appendix A – as required ..................................................................................................12

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 Project name Project Handover

Executive summary
The Executive Summary is mandatory.
Provide a summary of the Handover Report. Focus on the status of the implementation (are
the outcomes operational) and how outstanding issues will be managed.
To delete this guidance text box, double click mouse in the left margin then press delete.
Type here

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 Project name Project Handover

1 Introduction
Text in this document which has been copied forward from the previous document
has been shown bold and italics “words copied from previous documents”.

2 Purpose of this document

The purpose of this document is to:
• obtain formal acceptance of the project’s deliverables from operational areas
• identify outstanding project issues and who is responsible for resolving them
(operational area or project team).

2.1 References
This item lists any documents to which this document refers and could include
reports on any previous investigations carried out. Include all previous documents
prepared as part of this project.
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delete.
Type here

2.2 Definitions
In the table below define any term which this document’s audience may not
understand, including specific terms, abbreviations and acronyms.
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delete.

Terms, abbreviations and acronyms Meaning

3 Project Customer, Sponsor and Project Manager

3.1 Project Customer

Enter the name of the Project Customer.
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delete.
Insert name was the Project Customer.

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 Project name Project Handover

3.2 Project Sponsor

Enter the name of the Project Sponsor.
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delete.
Insert name was the Project Sponsor.

3.3 Project Manager

Enter the name of the Project Manager.
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delete.
Insert name was the Project Manager.

4 Stakeholders
This section should illustrate the engagement undertaken with stakeholders and the
key outcomes of that process as outlined in the completed community engagement
planner for the project. List all stakeholders with an interest in this document
including internal stakeholders (from regions/districts/divisions/branches with the
department) and external stakeholders. Stakeholders may be listed in tabular form
(as below). Include project customer and politicians as appropriate. Stakeholders
may be categorised (internal, external and so on) where appropriate.
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delete.

Stakeholder Stakeholder Responsibility Interest/context

area representative

5 Background
Provide here sufficient information to bring the reader up to speed on the subject
matter of the project, including a brief history.
This section should describe the history of the project. It should include details of:
- Who initiated the project and how it was initiated
- Include a clear statement of the real underlying problem to be addressed.
- Include a brief history of past community engagement, issues and outcomes.
- Identify the impact of problems/issues over time
- Include information on objectives in and out of scope.

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 Project name Project Handover

To delete this guidance text box, double click mouse in the left margin then press
delete.
Type here

6 Purpose/objectives of the project

6.1 Purpose/objectives
A statement of what the project was expected to achieve including potential benefits.
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delete.
Type here

6.2 Links with the department’s strategic objectives

A statement of how the project links to the department’s Strategic Plan and
objectives.
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delete.
Type here

7 Scope of project

7.1 In scope
This defines the project boundaries. The scope outlined in any previous document
should be confirmed here. List all items that were included in the scope of this
project and note performance of the project against scope items.
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delete.
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7.2 Out of scope

List identified items that were not delivered as part of this project.
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delete.
Type here

7.3 Related projects

List any related projects or proposals that may have affected this project and how
their relationships to this project were managed.
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delete.
Type here

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7.4 Constraints
Describe anything that might have impacted on the successful development and/or
implementation of the project and how they were managed.
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delete.
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7.5 Urgency
Identify the urgency of the project and describe how this affected the management of
the project.
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delete.
Type here

7.6 Assumptions
List all assumptions made during the course of the project and discuss their validity.
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delete.
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8 Outstanding project issues

Identify here the unresolved/outstanding issues that continue to exist at the date of
operationalisation, what action is envisaged to resolve the issue, who is responsible
for the issue and when it is planned to be finalised. The outstanding issues may best
be presented in a table as outlined below.
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delete.

Issue Action to complete Responsible Date

Maintenance arrangements

Creation of assets

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9 Project performance
Detail how the project performed against the project success criteria in the Plan.
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delete.
Type here

10 Project benefits realisation

Detail how the product produced by the project is expected to perform against the
business success criteria in the Project Plan.
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delete.
Type here

11 Operational handover

11.1 Overview of impacts

Outline the major impacts the project has had on the business and the potential
future impacts that may eventuate under certain conditions (for example, an increase
or decrease in customer demand and so on).
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delete.
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11.2 Funding issues

Summarise the key financial impacts on the operational areas of the business and
how they were or are to be funded.
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delete.
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11.3 Risks
List the major ongoing risks as identified by the project and suggested mitigation
where applicable.
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delete.
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11.4 Handover
Detail here any issues relevant to the operational areas and suggested follow-up
actions/instructions for dealing with the project’s deliverables on an ongoing basis.
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delete.
Type here

11.5 Maintenance and support

Detail any arrangement for ongoing maintenance or support of project outputs.
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delete.
Type here

When all information has been put into this document and the guidance text boxes
have been deleted, it will be necessary to reformat the document taking out any blank
lines. Once this is done, right click mouse in the table of content, click Update Fields,
Update entire table, then click OK. This will update the table of contents to show the
new page numbers.
To delete this guidance text box, double click mouse in the left margin then press
delete.

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Appendix A – as required
Type here

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