Hindustan Machine Tools LTD A4 Size 3a

Hindustan Machine Tools Ltd.
CONTENTS
CHAPTER HEADING/ TOOLS PAGE NO

1. Executive Summery
2. Industry Profile
3. Company Profile
4. Vision Mission Quality Policy
5. Product Profile
6. Organization Structure Of HMT
7. Functional Division of HMT
8. Swat Analysis of HMT
9. Research Methodology
10. Analysis & Interpretation
11. Findings, Suggestions & Conclusions
12. Bibliography
13. Questionnaires
14.
15.
LIST OF FIGURES AND GRAPHS
RJS Institute of Management Studies Page 1

CHAPTER.1
INTRODUCTION
INTRODUCTION
This study is all about organization study as well as the solution of the problems
which is importance to every student and have chooses HMT. As the company for which can
make a study or Organization to put myself to a corporate exposure.
Marketing has evolved or a large scale and gained significance from the used 90`s
after which cherished professor Phillip introduced it is a scientific manner and revealed its
amazing implementation results. Marketing simply as stated by American marketing
association, “it is the process of planning and executing the conception, pricing, promotion,
and distribution of idea, goods, and service to create exchanges that satisfy individual &
organization objectives.” Ever since the concept of marketing has been adopted in India it has

been used in different contexts at the results have also been different than the ones in the
other countries. (Thus marketing in India has been a topic of attraction of many researchers
recently). Is current economic conditions of favorability the Indian economic is experience in
the peak of the activity and thus application of marketing is more than visible is each & every
product. Also, since marketing affects the visibility of the product, success of product directly
depends upon it. The scope of my study is “customer satisfaction”.
Marketing is the process of identifying the consumer wants and needs &making the
product to satisfy these, the term includes advertising, distribution & selling of a product of
service. It is also concerned with anticipating the customer’s future needs and wants, often
through market research. A marketing – forced, or customer-forced, organization first
determines what its potential customer`s desire, and then builds the products or services.
Marketing theory and practice is justified is the belief the customer use a production or
service because they have a need or because it provides a perceived benefit.
Two major factors of marketing are the recruitment of new customers (acquisition and
the retention and expansion of relationships with existing customer’s base management) once
a marketers has converted the prospective buyer, base management to building a relationship
Hurrying the links, enhancing the benefits that sold the buyer in the first placed and
improving the product/ service continuously to protect the business from competitive every
encroachment.
For a marketing plan to be successful, the mix of the four “Ps” must reflect the wants
and desire of the consumers in the target markets.
OBJECTIVES OF THE STUDY
The Main Objectives Of The Study Are:
 Understand the market trends and get a hawk eye view of the booming sector and find
the reason behind it.
 To study of customer perception towards HMT.
 To know various functional area of management.

 To understand between theoretical and functional area realities.

 To know the corporate profile structure and performance.
 To give valuable suggestions to the organization.
SCOPE OF THE STUDY
The scope of this report is restricted to Bangalore unit of HMT. The scope of the
study comprises the various tools used to collect information and of effort has been made to
collect primary date through questionnaire. The whole study deals with customer satisfaction
of HMT tools products conducted at Hindustan Machines tools LTD.
LIMITATION OF THE STUDY
Due to time constraint the survey study was limited to twenty respondents. The survey
was strictly oriented to the consumer with in Bangalore city limits.
METHODOLOGY OF THE STUDY
In delivery with any real life problem it is often bound that data of hand are in
adequate and were becomes necessary to collect data that are appropriate, these are general
ways of collecting the appropriate data which differ considerably in context of money, cost
time and other resources.
PRIMARY DATA:
Primary data can be collected either through a survey or data is collected through
Questionnaires and face to face interaction with HR executives.

SECONDARY DATA:
The secondary data for the study was taken from the company’s annual report of
Balance sheet & profit & loss A/c, management textbooks and internet, Journals.
REASON FOR SELECTING HMT:
 As it is one of the reputed sectors in India.

 It is an organization with all department under one roof and the study of the
organization structure will be more use full and meaning full.
 As the people working in the organization are supportive and co-operative
 As it has got many programmed to help to the students by giving exposure the real
working environment.
 The production and distribution network is very efficient and large site.
INTRODUCTION
TO
COMPANY

INTRODUCTION TO
COMPANY
Introduction:
H.M.T. is one of the leading public sector companies, in India, HMT I & II Bangalore
plant was inaugurated in 1953 by PANDIT JAWAHARLAL NEHRU; it has 16
manufacturing units spread over 10 states, 24 divisions and 29,000 employees in 10 different
states.

PANDIT JAWAHARLAL NEHRU, inaugurated
HMT’s First Manufacturing Unit
(Machine Tools, Bangalore)
HMT (MTB) has an annual turnover of Rs. 4692 lakhs. It employs about 1,400
employees. HMT produces a wide range of products ranging from machine tools, watches,
agricultural, machinery, dairy machine and general Engineering products.
HMT entered into technical collaboration with Orlikon for manufacturing of the lathe
machine Fritz Warner of West Germany for manufacturing of milling machine. Herman’s
Kolb for manufacturing of Radial drilling machine. For manufacturing centre lathes and
cylindrical grinding machine. It has entered into collaboration with M/s. Ernault of France
and M/s. Effieinev Meccanica Olivetti of Italy respectively.
The machine tools division has a number manufacturing units located at various
centers, they are,
1. Bangalore HMT machine tools I & II
2. Hyderabad HMT machine tools
3. Pinjore HMT
4. Kalamessery HMT machine tools/printing press

5. Ajmer HMT machine tools/grinding machine.
OBJECTIVES OF HMT Ltd:

 To build mother machines.
 To produce needs of country like agriculture, transportation & defence.
 To encourage the modernization of Indian industry through supply of engineering
goods and services of world class excellence.
 To maintain technological leadership through continuous efforts to update production
technology & manufacturing methods.
 To globalize operations by developing a mix of international markets and business.
 To ensure a satisfactory return on capital employed to meet growth needs &
aspirations of our stakeholders, to present an active, pleasant & productive working
environment.
 To improve & sustain quality of work life for employees of country.
 To develop & retain human skills & talents necessary for corporate growth &
performance excellence in all functions.
 To achieve sustainable competitive advantage through value edge and technological
leadership in products & services of company.
Chapter-2
COMPANY PROFILE

COMPANY PROFILE
The idea of setting up a machine tool industry in the public sector is germinated only
after India gained its freedom in 1947 the government found itself with around Rs.4000
million surplus raw materials including a number of machine tools. The war disposals
utilization committee set up during 1948 to advice the establishment of a machine factory.
In 1949 the government of India decided to enter into a joint venture with these Swiss
firms M/S OBERLIKON Machine tool works. Butcherly and company Zurich. They were to
buy 10% of the equity in the proposed company.

Even after this decision was taken another 4years were passed. In Feb 1953, a new
sun arose in Deccan Horizon, as HINDUSTAN MACHINE TOOLS in Bangalore.
Initially objectives of producing range of Machine Tools. The constantly growing

demand for machine tools led to the company to diversification and expansion that resulted in
the setting up of new units spread all over the country.
NMT has it presence in almost all states and major cities in the country. In 1956
pundit Jawaharlal Nehru inaugurated and described HMT as JEWEL OF THE NATION.
The first batch of H-22 produced entirely in HMT was released on May 1956. Starting
as a single product unit HMT has multiplied and diversified its activities. Today just about
every industry can claim to be served by HMT.
Today HMT machine tools expertise has been developed to such an extent that HMT
can design and develop any kind of machine, from simple lathes to multi station transfer
lines, from standalone CNC machine to flexible manufacturing system leading to factory
alone.
Today HMT is technology, multi Product Company with 17 productions unites and 23
product divisions spread over 10states. HMT is synonymous of excellence in precision
engineering. In India HMT is built on a strong foundation of technical knowhow acquired
from world leaders in machine tools such as OERLINK, GLIDMEISTER, LIEBHERR,
FRITZWERNER, PEGARD and SIEMENS.
HTM`S broad range of machine tools covers general purchase Machine, Special
Purpose Machine and CNC machine to meet the application needs of every engineering
industry. Pioneering the concept of CNC technology in India, HMT has destination of being
the very first company to successfully manufacture its own CNC system in association with
SIEMENS.
HMT`S commitment to the development of machine tool technology is clearly

reflected in the fact that HMT has many as seven exclusively machine tool units speared
across the country. Each unit superbly equipped to meet the most changing in machine tools

with international standard of quality and performances manufactured by HMT are in use all
over India and Abroad. HMT`S unit have ISO 9001 certification confirms to national
standards for quality. HMT is the backbone of Indian engineering industry supplying verities
of machine to suit the needs of various industries. HMT was the first to launch CNC
technology in the country. HMT was supplied sophisticated machines to various international
projects.
PRODUCT RANGES OF HMT I & II:
The products manufactured by HMT I & II range from conventional machines to

automates to CNC machines. They are
1) Radial drilling machine’s
2) Column drilling machine’s

3) Heavy duty lathe – HL (conventional and CNC)
4) Super cut lathe B 32 (conventional and CNC)
5) Cylindrical grinding machine G17, G18, HG 18, CNG 18.
6) Surface grinding machine SFW 1, SFW 2.
7) Gear shapers GS 2M, WST.
8) Gear hobbing H 250, H 400, L 200 (conventional and CNC)
9) Single and multi spindle and automates
10) Special purpose machines.
CHAPTER-1
INDUSTRY PROFILE
INDUSTRY PROFILE
An industry which has undergone has undergone a radical shift in its paradigm
thinking, the Indian machine tools industry is now recognized as a provider of cost-effective
high quality lean manufacturing solutions. The industry resiliently supports all its users to

enhance productivity as well as improve competitiveness, for the betterment of the final
customer.
Being an integral sector, growth of the machine tool industry has an immense bearing
on the entire economy, especially Indian`s manufacturing industry. And is even more crucial
for development of the country`s strategic segments such as deafens, railway, space and
automatic energy. World over too, Industrialization advance countries have created niches on
the back of a well developed and supportive machine tool sector. In India as well, indigenous
machine tools have the highest impact on capital output ratios. Machine tool consumption of
1000 corer truly supports the advancement of the country`s engineering sector, output of
which is estimated to be worth over Rs. 150000 corers.
CURRENT TRENDS
A slowdown in the Indian economy since med- 1999 had its fallout on prospects of
Indian machine tool industry is facing lack of adequate business opportunities that has
stemmed from sluggish demand in the home market of all user industries.
MANUFACTURING RANGE
The Indian machine tool industry manufacturers almost the complete range of metal
cutting and metal forming tools. Customized in nature, the products from the Indian basket
comprise conventional machine tools as well as computer Numerically Controlled (CNC)
Machines. There are other variants offered by Indian manufacturers too, including special
purpose machines, robotics, handling systems and TPM friendly machines and provides
further value additions lower and lower costs to meet specific requirement of user. Based on
the perception of the current trends and demands, CNC segment could be the driver of growth
for the machine tool industry in India.
EXPORT PERFORMANCE
Indian machine tools are currently exported to over 50 countries. Major one being
United State, Italy, Brazil, Germany and the Middle East. Lathes and automats, presses,
electro discharge machines and machining centers formed the bulk of export orders for Indian
manufacturers. These machines from the Indian basket are generally favored in overseas
markets primarily due to their cost competitive as compared to that available elsewhere.
The vision of the Indian machine tool industry is now step out and establishes a
relative presence in other potential markets. World over, market leaders have been those who
have looked to increase their presence beyond their national frontiers.
RESEARCH AND DEVELOPMENT
Each manufacturing unit has its own in house design wing specializing in the related
line of manufacture. Most of HMT R&D activities were put on formal and time foundation in
early 1947 when an NC lathe Machine was taken up for specializing in research at Hyderabad
called as central Metal Forming Institute.
The R&D center has developed more than 100 new types of machine tools. This
mainly includes 29 variants of turning centers. 19 variants of machine centers, 3 variants of
CNC system and a host of other CNC systems. Recently the R&D center in collaboration
with Baba Research Centre, Mumbai. It has developed 3 pair of servo manipulators for use in
nuclear environment for handling radioactive waves for maintenance of equipments of hot
cell. They also have scope for application in non nuclear sectors such as toxic chemical
industries, space research, and Defense sector.
The company today has facilities carrying out CAD. Testing and evaluation of
machine tools, well equipped prototype building center and electronic system laboratory for
developing hardware and software for machine tool control system and industrial automation.
The level of technology changes rapidly and manufacturing process is also updated. The
modernization and execution mainly concentrate on reducing cost of production and
flexibility in manufacturing.
QUALITY POLICY:
 To maintain QUALITY LEADERSHIP in all our product and services.

 TOTAL CUSTOMER SATISFACTION through quality goods and services.
 CUSTOMER OF MANAGEMENT to quality.
 To create a cultural amongst all employees towards TOTAL QUALITY CONCEPTS.

 Total quality through PERFORMANCE LEADERSHIP.
MANUFACTURING FACILITIES
 High speed machine.

 Hard parts turnings.

 Precision machine.
 Computer numeric control.
 Computer integrated manufacture.
 Flexible manufacturing systems.
MISSION OF HINDUSTAN MACHINES TOOLS LTD
 To establish ourselves as one of the world`s premier companies in the engineering

field having strong international competitiveness.
 To achieve marketing leadership in India through ensuring customer satisfaction by
supplying internationally products and services.
 To achieve sustained growth in the earnings of the group on behalf of shareholders.
VISSION OF HINDUSTAN MACHINES TOOLS LTD

To be a leading GLOBAL ENGINEERING CONGLOMERATE focused on
CUSTOMER DELIGHT in our fields of Endeavour.
AWARDS OF EXCELLENCE

1961, 1962 President’s Certificate of Merit for All Round Performance.
Institution of Engineers’ Best Design Award for

Grinding/Lapping Machine
1969, National Safety Award for outstanding performance in

1970,1975, Industrial Safety
1976, 1981,
1984
1983 Best Productivity Performance in Machine Tool Industry Sector.
1984 1984 1984-89 National Productivity Council Award
FIE Foundation Award for Excellence in Design at IMTEX 89 for 6-

Axes CNC Gear Hobbing Machine
DGTD National Award for Technology Development for CNC Heavy

Duty Lathe, L60 CNC
CMTI-PMT Foundation Award for Excellence in Design at IMTEX

1995 for CNC Precision Chucker PC 10
CMTI-PMT Foundation Award for Excellence in Design at IMTEX

2001 for CNC Sliding Head Automat A 16 CNC
FIE Foundation Award for Excellence in Design at IMTEX 2004 For

CNC Surface Grinding Machine SSG
HMT`S MILSTONES
YEAR UNITS/DIVISION LOCATION STATE
1953 Machine Tools Bangalore Karnataka

1961 Machine Tools Bangalore Karnataka
1962 Watch Factory Bangalore Karnataka
1963 Machine Tools Pinjore Haryana
1965 Machine Tools Kalamassery Kerala
1967 Machine Tools Hyderabad Andhra Pradesh
1971 Tractor Factory Pinjore Haryana
1971 Die Casting Division Bangalore Karnataka
1972 Printing Machinery Division Kalamassery Kerala
1972 Watch Factory II Bangalore Karnataka
1973 Precision Machinery Division Bangalore Karnataka
1975 Machine Tools VI Ajmer Rajasthan
1975 HMT (International) Ltd Bangalore Karnataka
1975 Watch Factory III Srinagar Jammu
1978 Watch Factory Karnataka IV Tumkur Kashmir
1981 HMT Bearings ltd Hyderabad A.P

1981 Quartz Analog Watches Bangalore Karnataka
1982 Watch Factory V Ranibagh U.P
1982 Specialized Watch Case Bangalore Karnataka

Division
1983 Stepper Motor Division Tumkur Karnataka
1985 Ball Screw Division Bangalore Karnataka
1986 CNC System Division Bangalore Karnataka
MARKETING DEPARTMENT

Marketing Network
Marketing Division Regional & Zonal Offices

Marketing Division HMT Machine Tools Limited

Marketing Division
Regional & Zonal Offices:

Northern Region
 NEW DELHI , Bharat Yuvak Bhavan

 Kanpur
 Pinjore, HMT Machine Tools Limited Pinjore 134 101
Eastern Region
 KOLKATA
 Jamshedpur
Western Region
 PUNE
 Ahmadabad
 Bhopal
 Jabalpur
 Mumbai
 Nagpur
Southern Region
 CHENNAI, Prestige Point

 Bangalore, HMT Bhavan,
 Coimbatore, United India Building,
 Hyderabad, HMT Machine Tools Limited
Sales & Service Network

Marketing Network
 Wide marketing network manned by qualified & trained sales & service engineers
 Service outlet at customer doorsteps in major industrial locations.
 Customer training programs on Mechatronics in addition to regular machine-oriented
training for machine tools.

 Manufacturing Units supplement customer support for tooled-up and high technology
machine tools.
Specialised components, jigs & fixtures to suit customers' specific/ special application needs.
Marketing Division:
HMT Machine Tools Limited

Marketing Division
HMT Bhavan, 59, Bellary Road
Bangalore 560 032, INDIA
Marketing Division
Regional & Zonal Offices
 Wide marketing network manned by qualified & trained sales & service engineers
 Service outlet at customer doorsteps in major industrial locations.
 Customer training programs on Mechatronics in addition to regular machine-oriented
training for machine tools.
 Manufacturing Units supplement customer support for tooled-up and high technology
machine tools.
 Specialised components, jigs & fixtures to suit customers’ specific/ special
application needs.

CUSTOMER OF HMT

 RALWAYS
 DEFENCE
 STEEL SECTORS
 HAL
 BHJEL
 SHIP BUILDING INDUSTRIES
 CEMENT INDUSTRIES
 POWER PLANTS
 GENERAL ENGINEERING INDUSTRIES
 BAJAJ AUTO
 ASHOKA LEYALAND
 SHRIRAM GROUPS
 TVS
 TATA MOTORS
 SHANTHI GEARS
 PUNJAB TRACTORS
 INTERNATIONAL TRACTORS LTD
 TAFE MOTARS & TRACTORS LIMITED
COMPETITPORS OF HTMT

 Micromatic turning centers &grinding machines

 ASKAR MICRON-Mysore-Turning Machines
 JYOTHI- Turning center & Machine center
 TAL-Pune-SPM
 Parisudh-Ghazi Grinding machines
 Heavy engineering corporation
 Ace Designers at Bangalore –turning center –machine center
 WIDIA-Bangalore –SPM
 WARNER SWASSEY –Hubli-Turning center
PRESENT STATUS OF HMT
HMT is contributing to significant capacity established in Bangalore. HMT is to focus

for major automotive ventures such as Ford, Hyundai, Toyota, Volvo, Skoda, Ashok Leyland,
Hindustan Motors and TVS, where there is consistent demand for machine tools in south
India. HMT Machine tools Ltd would be investing Rs. 180 crores of total packages of Rs.
723 crores given by the center for its revival and aim to double its turnover to 500 in next five
years. The company optimism stems from the prospect of accessing working capital freely
after setting off its debts and reducing the costs through a fresh voluntary retirement scheme
and increased the productivity from replacement of its over four decades old plant that would
be in place soon.
The revival package has infused new life into the ailing HMT, which once guided the
prospects of the manufacturing sector through its indigenous machine tools. For the long
term, HMT Machine Tools would be seeking joint venture partners. The immediate goal was
to regain its old glory through an initial sustained growth. The effort to increase the turnover
would be accelerated in the niche products with higher value. The company hoped to
rationalize the number of products and focus on only high tech and high valve to derive
higher margins.
Chapter-5
PRODUCT PROFILE
PRODUCT PROFILE
HMT PRODUCTS

MACHINE TOOLS
BEARINGS TRACTORS WATCHES
MACHINE TOOLS
Product Range:
1) TURNING MACHINES
2) GRINDING MACHINES
3) GEAR MANUFACTURING MACHINES
4) MACHINING CENTRES
5) OTHER GPMs
6) SPECIAL APPLICATION MACHINES
7) DIECASTING MACHINES
8) PRESSES
9) CNC SYSTEMS
10) PRECISION BALLSCREWS

11) BEARINGS
1) TURNING MACHINES
High speed precision lathe CRAFTMASTERE
 CNC Lathes
 Heavy Duty Lathes
 Sliding Head Automats
 CNC Training Lathes
 Centre Lathes
2) GRINDING MACHINES
CNC Surface Grinders Machine SGC1
 Cylindrical grinders – CNC

 Internal Grinders – CNC
 Centreless Grinders - Non -CNC
 Surface Grinders – Non – CNC
 Grinders – CNC
3) GEAR MANUFACTURING MACHINES
CNC High Speed Gear Shaper WS1 CNC-3A
 Gear Hobbers – CNC
 Gear Shapers – CNC
 Gear Hobbers – Non – CNC
 Gear Shapers – Non – CNC
4) MACHINING CENTRES

CNC Drilling & Tapping Machining Centre BLITZ 30
 Machining Centres - Horizontal

 Machining Centres - High Speed
 Machining Centres – Vertical
5) OTHER GPMS
CNC Vertical Tool Room Milling Machine CTR-1
 Programmable Knee Type Milling Machine

 Turret Ram Type Milling Machine
 Column Drill
 Broaching Machine
 Knee Type Milling Machine
 Radial Drill
 Carbide Tool Lapping Machine
6) SPECIAL APPLICATION MACHINES

 Complete electrical equipment including motors

 Complete hydraulic system
 Power driven band brush for chip removal
 One bimetal blade
 Operation tools and spanners
 Quick - acting length setting
7) DIECASTING MACHINES
HMT offers 9 models of Die-Casting Machines with locking forces ranging from 80 to 1100
tones to cover a wide range of pressure Die-Casting of Aluminum, Zinc, Magnesium,
Copper, Lead & Tin components.
The salient features of these machines include digital setting of Die-closing / Opening and
Ejector Speed, Flying Piston type accumulator individually adjustable speeds and pressures,
large adjustable opening stroke and programme logic control.
HMT manufacturing six models of Plastic Injection Moulding Machine ranging from 80 to
630 tones locking force.
8) PRESSES

HNT offers wide range of
 Mechanical Presses
 Hydraulic Presses
 Mechanical Presses Brakes & other presses
9) CNC SYSTEMS
CNC System:
CNC System with three linear and one rotary axis. Continuous path control. Special features
of CNC system like programming via polar co-ordinates, safe-zone programming, etc are
optional.
 Rotary coolant adaptors

 Spindle mounted probe.
 Table mounted probe.
 Tool pre-setting device

 Tool holder package

10) PRECISION BALLSCREW
A wide range of PRECISION BALL SCREWS used in CNC Machine Tool, Roto Gravure
Printing machine and various engineering products for conversion of rotary motion into linear
Movement and vice versa.
11) BEARINGS:
 Ball Bearings
 Cylindrical Roller Bearings
 Taper Roller Bearings

Chapter-6
ORGANIZATION
STRUCTURE OF HMT

ORGANIZATION STRUCTURE OF HMT
GM (MBX)
DGM JGM GM (P)

(CNC) (PSB) PRODUCTION
GM (F)
FINANCE
SALES DESIGN QUALITY &
ENGG. DEVELOPMEN INSPECTION
JGM(S) T JGM (QI) FINANCE
JGM (DD)
RJS Institute
HRM of Management Studies Page 40
ENGG.
SECURITY
SUBCONTRACT
TRAINING
COMP’R & MIS
CANTEEN
JGM(E)
JGM (HRM)
BALL (MFG PLANT TRAIL &

SCREW ) SERVICE SERVICING
TOOL DGM (PS) SPARES DGM
ROOM JGM (TS)
PROGRES ASSEMBL FOUNDAR

S Y Y JGM (F)
AGM (PR) JGM (AY)
HOSPITAL CMO MATERIAL &

STORES
ORGANIZATION STRUCTURE OF PRODUCTION DEPARTMENT
General Manager
Joint General Manager
Deputy General Manager
Assistant General Manager

Manager
Deputy Manager
Foremen
Supervisor
Junior Superior
Worker
ORGANIZATION STRUCTURE
JGM
DGM-1 DGM-2 DGM-3 DGM-4
AGM

MANAGER
DM
D.ENGINEER
PURCHASE OFFICE
HELPERS
BOARD OF DIRECTORS
Chairman & Managing

Director
SHRI A.V.KAMAT
Director Finance Director Operations Chief Vigilance Officer

SHRI S.K.KAMPASI SHRI S.G.SRIDHAR SHRI PREM SING
Executive Director (Hr) Executive Director

VACANT (Tractor)
SHRI PRAKASH SHARAN
Today, HMT comprises six subsidiaries under the ambit of a Holding Company,
which also manages the Tractors Business directly. In India HMT is built on a strong
foundation of technical knowhow acquired from world leaders in machine tools such as
OERLIKON, GILDMEISTER, LIEBHERR, FRITZWERNER, PEGARD and SIEMENS.
HMT’S broad range of machine tools covers General Purpose Machines, Special Purpose
Machines CNC Machines to meet the application needs of every engineering industry.
HMT’S units have ISO 9001 certification confirms to national standards for quality.
HMT is the backbone of Indian engineering industry supplying varieties of machine to suit
the needs of various industries.
By acquiring state of art technology from time to time, HMT started manufacturing
watches, Tractors, Die casting, plastic mouldings and Food processing machinery. The new
addition to HMT is HMT INTERNATIONAL, which is providing services across the globe.
Chapter-7
Planning department

Planning department
Function of planning department:
Received order or documents from design departments
Drawings were being observed and study there to choose the material type and to note the
sequence of operation.
Sequence of operation layouts tools of machineries.
Send the approved letter and details to the production department for the production of
components.
Procedure:
Methods Planning:
Planning of materials – under this the planning plan department plan about the relative
materials which were required to be used in the production department. It also checks the
availability of equipments.
Planning of tools- in this process the planning department take decision regarding the tools
which will be used on the process of production.
Planning of machineries- this is the process of planning where they plan about the machines
required for production purpose.
PRODUCTION DEPARMENT
The production department of HMT MBX is very vast. However this department
consists with the production of components, and that is all related to different machine tools,
so it consists with lot of functional heads under the department. Under this department the
divisions which are working are:
 HTC Division

 Tool Room
 Rounds
 Non Rounds
 Fears
 Spindles
 Assembly
 Foundry
 Die Casting
 PSB Division
 Ball Screw Division
 CRB Division
 Inspection Maintenance
MANUFACTURING FACILITIES
 Experienced design expertise and latest design facilities
 Can handle machining of components of variety weighing up to 20 tones
 Up-to-date to tool room and inspection facilities
 Machine shop to build huge structures with stress relieving facilities
 Machine shop to manufacture small and heavy components
 Facilities for assembling and retrofitting of heavy machines
 Heat treatment facilities
 Foundry with facilities to produce heavy, small and medium casting of both ferrous
and non-ferrous alloys with facilities like pattern shop, fettling shop and metallurgical
labs
 Captive found of capacity 1500 MT per annum – size of grey cast iron casting up to
12 MT & S.G. iron up to 505 MT

 Can handle machining of components and assemblies of tool room class precision
machine tools and chorological machines
 Material testing laboratory
 All facilities required for plated through whole (PTH) PCB assembly like
preparation / insertion / assembly & components soldering
Products range
 Turning Machines
 Grinding Machines
 Gear Manufacturing Machines
 Other GPMs
 Special Application Machines
 Die Casting Machines
 Presses
 CNC Systems
 Precision Ball Screws
HTC Division
HTC Division means high Technical Center. As most of the operations were done
through computer numerically controlled machines, so it is very well know as the high
technical center. There are 50 employees working under this Division. This division consists
of types of machines, i.e.
i. Vertical Machines
ii. Horizontal Machines
TOOL ROOM
Tool room is nothing but a store house of all kind of tools, which were used during
the milling, grinding, spinning, turning etc, at the time of production. The tools were

normally fitted to the machines so that it can be able to given a required shape and size to
product.
Spindle division involved with the production with production of different types of
spindles. In this division there are 19 works men and 4 staffs were heading this unit. There
are different kinds of machineries involved such as, turning, milling mills, keyway milling,
thread milling, drilling cylindrical grinding, internal grinding, spine grinding, center grinding,
CNC turning etc.
TYPES OF SPINDLES
 Head Stock Spindles
 Tail Stock Spindles
 Spindles Shafts
 Pinion Shafts
 Gear Shafts
 Cross Slide Screw
Assembly division
Assembly section involves with the assembly of different parts and components so
that it can build a complete machine, in this section the machine tool parts were being
assembly together to give a complete shape to product or machine. In this division there were
almost 100 employees were working.
FOUNDRY
Foundry is the place where they put the row materials or scrap in to the furnace and
according the frames size they produce the components. These may be of big or small size.

These components are normally of heavy parts. The wage grade people were working in this
division in foundry the first procedure is to make the frame of a product by which they can
produce the required component. After the production of the component they can into
different sizes and then send it to the shop floor for further operation.
DIE CASTING DIVISION
HMT`s Die casting machines carters to wide range of applications. From simple
components to high precision industrial components, these machines take care of most die
casting needs. HMT offers a range of pressure die casting al aluminum and size components.
Testing device to ensure high performance, increased productivity and reliability.
PRECISION MACHINERY DIVISION
This division of HMT MBX produces the small components for robotic application as
well as for CNC machines. Terrier 150 employees working in three shifts in this division. As
it is involved in CNC or Robotic components, so the accuracy level is very high, due to
which may goes to 1 micron. So it`s a very sensitive gobs. For this HMT have kept machines
like that which can produce the required with a perfect accuracy.
BALL SCREW DIVISION
HMT`s ball screw division id the first to indigenize production of precision ball
screws. This unit was started on 1989 with collaboration with Zees, Germany. Ball Screw is
used in machine tools to convert rotary motion to near motion and vice versa. Ball Screw is a
machine tool component for translating rotary motion to linear movement used for present
day CNC machine tools. Ball screw is high value added machine tool components with good
marketing and value addition is as high as 89% present capacity of machine tool HMT, ball
screw division is around 6% as per ball screw marketing requirement.

INSPECTION
Inspection is one of the important activities which are done at the time of production
of a particular component and at the final production of a machine. The inspection is done
after each and every process of a product, so that no error can arise in the period.
THINGS WHICH ARE USED FOR INSPECTION PURPOSE:
 Micrometer
 Venire
 Extension depth gauge
 Bevel protractor
 Micro mat
 Tessa venire caliper
 Pitch micrometer
 Dial test indicator
 Plug gauge
Maintenance department

Maintenance section is very important as for as plant is concerned the maintenance is

varied from machines to machines because all machines were having features and different
functional qualities.
Process of maintenance:
 Putting the machine into operation
 Refreshing the axis
 Manual operation
 Job operation
 Traverse in increments
 Traversing to machine home position
Maintenance of CNC machine is done by considering the all the factors, such as the
general, voltage stabilizer, CNC systems, switches, electrical cabinet, drives, AC servo
motors, F/B devices etc. These all services were done on every quarterly, monthly or yearly.
The preventive maintenance may be of daily 200hrs, 500hrs, 1000hrs, 2000hrs, 4000hrs,
8000hrs; it is also done for electrical also. Safety precaution is on general & hose keeping,
operation and services & maintenance.

HUMAN
RESOURCES

HUMAN RESOURCES DEPARTMENT

Introduction
Human Resource Management is a management function that helps manager recruit

select train and develops members for an organization. Obviously, human resource
management is concerned with the people`s dimension in organization. Edwin, Flipper
defines human resource as the planning, organizing, directing and controlling of the
procurement.
TRAINING
Training needs area identified of the basis of organizational analysis, job analysis and
manpower analysis. Training programmed, training methods and course content are to be
planned on the basis of training needs.
The training programmers commonly used in HMT includes both on-the-job training
like apprentice training, job instruction, job rotation and in off the ob method it includes
lecture method, audio visual and programmed.
TYPES OF TRAINING IN HMT
A. In House Training: -This type of training is given in unit level. Unit chief and human
resource department can assess the training.
B. Induction Training Programmers: - The training is given to fresher on the basis of

entry level.
C. External Training Program: - The training is given to supervisor and executive

based on the need.

D. Apprenticeship Training: - As per direction of the government of India and

apprenticeship act, training is given to graduate apprentice technician trade. After
training programmer 60% of actual spent during training period.
The following expenditure will be considers for calculating the compensation to be

paid as contractual obligation. Training allowance include PAN, Adhoc relief, DA, HRA and
CCA, training cost traveling and daily allowance if any paid during the training period cost of
medical treatment infamy.
PROMOTION
Promotion shall be made in accordance with a new system of channels of promotion
eight such channels have been introduction. These channels are structured on attendance,
performance, appraisal, induction levels. Career paths of the career experience requires at
each level to progress and the growth limits, each channels broadly these channels,
semiskilled skills acquired through Experience, skills acquired with qualification inputs,
technical and administration acumen required for the job.
Welfare department
HMT provides number of amenities to its employees in addition to meeting the
statutory obligations under various labor organizations.
The Welfare Amenities Include:
 TRANSPORT
Transport facilities are provided to employees for commuting between residence and
factory and vice versa. Company has fleet of around 65 buses besides vans and cars
 CANTEEN

Canteen is managed by welfare department, provides bread fast services before

commencement of shift besides lunch services during hour and coffee/tea/bread at the work
shop of employees with hygienic preparation
 TOWNSHIP
A self contained township with modern facilities has been provided for the benefit of
employees. There are around 1676 houses of various types for allotment to employees and
allotment is based on seniority and grade eligibility.
 MEDICAL
A 200 bed hospital with all modern facilities is established in the township to take
care of the medical needs of employees residing township and surrounding areas. In addition
the company has recognized leading hospitals of Bangalore for availing impatient treatment
for self and family.
 UNIFORMS
Company provides uniform cloth to its employees once in two years. In addition a
pair of shoes and socks or chapels is given to male and female employees respectively.
 EDUCATION
Company has established a school in the township for the benefit of employee’s
children residing in township and surrounding areas.
 OTHERS
 Safety training programs for executives supervisors and works to avoid accidents.
 All machinery`s are examined periodically to ensure safe working
 Six safety committees constituted to discuss safety related problem and to take
correctives measures for prevention of accidents.

PERFORMANCE APPRAISAL SYSTEM (PS grade):-

Introduction:-
Performance appraisal is a great asset in the development of the human resource in an

organization. It helps assess its managerial strength and weakness.
Objectives:-
1. To know the performance base of the company to the employees, to ensure an
objective assessment of employees performance and potential on this performance
appraisal
2. To establish an objective based on differing levels of performance and to identify with

potential to grow in the organization.
3. To counsel the employees appropriately then to realize their full potential in line with
the complain objectives and goals.

Finance department
Finance department

Finance is the lifeblood of every organization becomes the basic foundation for all the
kinds of economic activities. Efficient of the organization is brightened only when there is
efficient management of its finance.
Objectives:
 Profit Maximization
 Wealth Maximization
Function of finance department:
 Maintaining of cost account
 Planning of founds
 Acquisition of founds
 Investment decision
 Recording of the transactions
 Dividend decision
 Recording of the transactions
 Preparing of financial statements
 Evaluation of financial performance
 Arranging for internal as well as external audit
Planning of Funds:

Planning of funds is a careful estimate made by the manager about the total funds
required which includes both fixed and working capital requirements. This estimation is done
by a keen observation over physical activities of the factory. The working capital
requirements in HMT are more. In the year 2008-2009 the total budgeted amount is
Rs.124crores but sanctions are made as follows:
 52crores from government.

 10crores from head office.
 2crores from other HMT divisions.
 12lakhs from bill discounting.
 5crore from capital profits.
Acquisition of Funds:
The HMTMBX will acquire the fund from different sources like:
 UCO [united commercial bank] which is consortium of 9 banks that provides secured
loan by hypothecation of assets like inventories, machineries etc.
 Government of India: it will provide funds only for capital expenditure and VRS.
 Debtors receivable
 Loan from head office.
 Sale of scrap:[this years profit from sale of scrap is Rs83,00,000]
Allocations of Fund in HMT (MBX) are made as follows:
 Material planning (Machines tools) – 50%

 Salary (basic pay +DA+DP+ allowances+ amenities) – 30%
 Other expenses (electricity, miscellaneous expenses etc.) – 15%
 Interest payments – 5%
Employee’s provident funds and pension

Mode of Payment:
 Employees working in machine section incentive will be paid more and those who are
working in non-machine section increments will be paid less. Bonus will also be paid
annually to salaries, which are within the bonus act and for others will planned
performance.
 The payment of gratuity act of 1972-govrns gratuity
FIVE Years Financial Summary

(Holding Company)

(Rupees Millions)
*2008- *2007- *2006- *2005- *2004-
OPERATING STATISTICS
2009 2008 2007 2006 2005
Sales 1609.8 1710.8 2272.9 2483.3 2038.6
Other Income * 142.5 126.7 1145.8 562.1 903.0
Acc./Dec. due to WIP,Stock -119.0 204.2 -64.5 -1.9 -10.0

Materials 1059.6 1406.4 1512.5 1746.1 1471.0
Employee Costs 636.7 647.2 610.6 581.3 593.0
Other Costs 469.5 404.8 835.1 586.8 623.6
Depreciation 34.0 29.9 32.1 39.3 41.6
Earnings before interest & Tax -566.5 -446.6 363.9 90.0 202.4
Net Fixed Assets 409.4 375.1 334.2 343.6 331.7
Working Capital 5163.3 5351.4 9181.5 9105.2 9557.2
Capital Employed 5572.7 5726.5 9515.7 9448.8 9888.9
Borrowings 5731.2 5209.8 8555.3 9274.2 9963.7
Working Capital Turnover Ratio
0.3 0.32 0.25 0.27 0.21
(including loans to subsidiaries)
Current Ratio 3.7 3.72 5.39 5.47 5.81
Number of Employees 2205 2296 2383 2429 2489
NO PARTICULARS SCHEDULE AMOUNT AMOUNT
31-03-2009 31-03-2010
1 LOANS
SECURED LOANS 1.1 74286798 107537612
UNSECURED LOANS 1.2 138717907 142712385

HMT MACHINE TOOLS CURRENT A/C 157727765 135162149
TOTAL 370732470 385412146

2 FIXED ASSETS
GROSS BLOCK 2.1 980176332 1048523770
LESS: DEPRECIATION 780832916 803939747
NET BLOCK 199343416 244584023

MACHINERY AND EQUIPMENT IN

TRANSIT 0 53053863
CAPITAL WORK-IN-PROGRESS 12269912 565750

CURRENT ASSETS, LOANS AND

3 ADVANCES
INVENTORIES 3.1 38572007 286754600
SUNDRY DEBTORS 3.2 176227001 156213186
CASH AND BANK BALANCES 3.3 734224 4025465
OTHER CURRENT ASSETS 3.4 3334605 2893088
LOANS AND ADVANCES 3.5 171751593 177240578


737767430 627126917
LESS: CURRENT LIABILITIES &

4 PROVISIONS
CURRENT LIABILITIES 4.1 285520803 246487666
PROVISIONS 4.2 293127485 293430741
578648288 539918407
5 NET CURRENT ASSETS 87208510
HMT MACHINE TOOLS CURRENT A/C 5.1 0 0
TOTAL 370732470 385412146
Main accounts
A main account is the important section in finance department. This section veers all the
financial area. This section prepares profit & loss A/C, B/S of the company. All the other A/C
& B/S they also prepare the fund flow statement.
Cost and material management section
This section determines the cost of production in a particular machinery and control the
cost of machinery.

After receiving the work order the stores distributed the materials at different units for
production or assembling. Based on the materials, labor cost (financial charges) they will
estimate the cost of the machine and fix a certain percentage of profit margins.
 Machine hour rate is calculated for indentifying the per hour ate of producing a
product
 Different labor costs are fixed for manufacturing and assembling
 The production department issues assembly warranty for the inspection of product
PURCHASE DEPARTMENT

PURCHASE DEPARTMENT
The Purchase Department is combined with administrative department in HMT. The

functions of purchase in HMT are decentralized and each unit is responsible for procurement
based on the approval annual operation plans subject to quarterly review based order position
or market feedback
 To ensure timely procurement and supply of material
 To ensure fair, consistent and transparent purchase practices are followed

 To ensure continuous search for alternate source supply
 To act as an information center on material
 To ensure investment made on inventory is at optimum level
Function of purchase department
 To ensure enquires/tender, analyze the quotations received and prepare comparative

statements with a view to obtain comparative price to HMT
 To submit application for import clearance and obtain technical clearance and
importance license whenever applicable
 To ensure after sales service
 To plan for marketing
Quality control department
If materials received id rejected due to minor deviation the rejected item is sent to the
quarantine stores for necessary action
Purchase committee
Every unit should have purchase committee constituted as under:
Unit Chief Chairman
Finance Chief Member
Material Chief Member
Purchase Chief Conveyor

 Purchase committee should meet in a year
 The reports of purchase committee will be recorded in relevant files duty scrutinized
Material management
HMT started with one product in 1953 now dealing with 26 products.
Basic of material management:
 MRP
 Market forecast / sales forecast
 Marketing
 Production programmer
Production programmer takes care of men, machine & other materials for performing. They
procure item from Bangalore to Germany and other countries.
Each material has BOM (bill of materials). It is categorized to indirect and direct materials.
Direct materials go directly to machines like bearing, spindles and phase nous in direct
materials with the aid direct to head on like cool oil, kerosene, treatment oil, industrials
hardening gases like oxygen & acetylene.
BOM for indigenous and imported item is there. All 26 products put in 108 variants & 330
special executions cycle period for indigenous in 3 months, for foreign items 4 month.

SALES
DEPARTMENT
SALES DEPARTMENT

Sales Starts from Receipt of Enquiry
Sales Wings in 4 Zones
 North zone: Delhi, Chandigarh, Kanpur,
 South zone: Chennai, Hyderabad, Bangalore, Vishakhapatnam, Coimbatore.
 East zone: Calcutta, Jamshedpur.
 West zone: Pune, Bombay, Nagpur, Aurangabad, Jabalpur.
Functions:
 Do enquiry
 Sent to sales quit
 They submit to office

SWOT ANALYSIS
SWOT ANALYSIS

How to perform SWOT ANALYSIS
A SWOT analysis is an integral part of a marketing plan can also be part of a business
plan. Knowing what a SWOT analysis is and how to perform one is very important.
WHAT IS SWOT ANALYSIS?
A SWOT ANALYSIS stands for strengths, weakness, opportunities and threats & is a
simple & powerful way to analyze your company`s present marketing situation.
In other words the overall evaluation of a company`s strengths, weakness,

opportunities, and threats is called SWOT ANALYSIS.
Strengths, weakness, opportunities, and threats (SWOT)
SWOT Analysis is a tool for auditing an organization and its environment. It is the first
stage of planning and helps marketers to focus on key issues. SWOT stands for Strengths,
weakness, opportunities, and threats. Strengths and weakness are internal factors
Opportunities threats are external factors. SWOT Analysis is a strategic planning tool used to
evaluate the strengths, weakness, opportunities, and external factors that are favorable to
achieving that objective. The technique is credited to Albert to Albert Humphrey, who led a
research project at Stanford University in the 1960s and 1970s using data from the fortune
500 companies.
STRENGTHS, WEAKNESS, OPPORTUNITIES, AND THREATS

(SWOT)

STRENGTHS WAKNESS OPPORTUNITY THREATS
Reputation In Market Shortage Of Well Established Large Consulting At A

Place Consultant Operating Position With A Well Minor Level
Level Rather Than Defined Market Niche
Partner Level
Expertise At Partner Unable To Deal With Identified Market For Other Consultancies
Level In HRM Multidisciplinary Consultancy In Areas Looking To Invade
Consultancy Assignments Because Other HRM The Marketplace
Of Size Or Lack Of
Ability
Track Record
Successful
Assignments
Strength-market related, finance related, operational related, research 7 development

related HR related market related-product quality, packaging, advertisement, service,
distribution channel finance related-optimum debt/equity ratio, number of shore holders,
inventory size, optimum use of the financial resources, low cost of borrowings proper
investment of the financial products operational related low cost, higher productivity,
excellent quality, modernized technology.
STRENGTHS OF THE COMPANY
 Good brand image
 Dealers are treated as partners in business

 Truly dedicated workforce
 Unified product range resulting in a number of advanced and good will
 ISO 9001 Standard Certification
 It has an excellent R&D bases
 Proven track record of customer satisfaction & goodwill
 Skilled manpower
 Excellent marketing network
 High-level technological base
WEAKNESS OF THE COMPANY
 Company is paying huge interest on the debt
 Old production facilities
 Ability to respond to changes in the outside word
 It is facing a financial crisis and has the been incurring losses since 1993
 Product quality needs further improvement
OPPORTUNITIES OF THE COMPANY
 Retail financing of tractors by commercial banks apart from land development bank
and cooperative banks.

 HMT has countrywide sales and service network

 Availability of band financing
 India forms one of the largest tractor marketing in the worlds
 Boom in the infrastructure to benefit HMT entry into earthmoving machinery riding
piggyback on other higher HP tractors
 Large scope for manufacture of various implements through small medium scale
industries
THREATS FOR THE COMPANY
 The company has to face severe competition from both international as well as
domestic market
 HMT is lagging behind in technology as compared to MNC players who have
recently entered into Indian markets
 Increasing competition with entry of new manufactures making low cost products
 Old technology 7 so many MBC companies are entering to the demand

DATA ANALYSIS
&
INTERPRETATION

DATA ANALYSIS & INTERPRETATION
What factor do you consider while buying your requirement?

FINDINGS
 HTM Machine tools has a regular system for determining unserviceable or damaged
store, raw materials and finished good.
 Materials are classified as `A`, `B` and `C` class items
 The unit has maintained good relationship with the employer and employees
 The unit has maintained up to date records and submitted to respective authorities
 Inventory has been physically verified during the year by the management
 The technology is not advanced. This is one of the reasons for low productivity
 Most of the machines are obsolete. Thus production process is costly and time
consuming
 Bin cards are used for maintenance of stores
 Idle time is more, there is no proper time management in HMT
 Overhead costs are high
 Absenteeism and inefficiency are high in the company
 The company has not been utilizing whole installed and licensed capacity of its
machine effectively, which has in turn resulted in production

CONCLUTION
As an inter I had enriching experience. I learnt many things by just being a part of
the team during discussions and meeting. The exposed me to the work style and outlook of
the organization. Observation helped me to great deal in knowing the organization its totality.
The company has experienced engineers who work on Hi-end computer that is
designed software to design highly precise and error free of tools and prototype components
Quality and delivery has enabled HMT-Machine Tools Ltd to attract leading
companies like Bajaj Auto, TVS, Ashok Leyland, Railway, Steel Sector, Power Plants,
Cement Industries, General Engineering Industry and other customer
The company has own website which provide up to date information regarding
launching of new products so that customer could get hand information, well on time.

SUGGESTIONS
 The company should fix competitive prices for the products in order to compete in the
global market
 The company should concentrate more to improve the quality of the product
 The material cost is high in the company, thus the company should make efforts to
buy the materials at reasonable price
 The company should update its technology so that it can beat the competitor’s higher
quality products and also price of the product
 The company has to concentrate much on credit policy for speedy collection of
accounts receivable
 The company should make improvement with regard to productivity policy
 Range of product brings the success to the company as price & promotional activity
are put less attention to the Respondents, therefore the company should put more
attention to price & promotional activity
 The better quality of the products is the advantages of the company over other
companies so; the company should reduce the price to achieve more advantages
 The overall service of the company should be improve to compete with other
companies
BIBLIOGRAPHY

BOOKS
 MARKETING MANAGEMENT
 MARKETING MANAGEMENT
WEBSITES:
 WWW.GOOGLE.COM
 WWW.HMTINDIA.COM
 WWW.HMTMACHINETOOLS.COM
COMPANY RECORDS
 HMT`s ANNUAL REPORTS
COMPANY OFFICIALS
 HR - Mr. Sudhakar, AGM (External Guide)

 HR - Mrs. Ranjini Devi, Manager (External Guide)
 HR – Mr. Ravindra, Dept. Manager
 Finance – Mr. Ramchandran, Dept. Manager
 Production – Mr. Abdul Gaffer, Dept. Manager

QUESTIONNAIRE
QUESTIONNAIRE

Dear sir/madam.
I SAKTHI PRASAD.V student of RJSIMS (MBA III SEM). I am doing a

project on “ORGANIZATIONAL STUDY AND CUSTOMER SATISFACTION
TOWARDS HMT MACHINE TOOLS PRODUCT.” as a part of my curriculum
of Bangalore University. Please fill the questionnaire, as it would be helpful in
making my study successful.
RESPONDENT’S PROFILE:
NAME:
ADDRESS:
AGE:
EDUCATIONAL STATUS:
Instructions:-
 Please tick ( ) where necessary in the box

 Please explain in brief wherever you feel to do so
 Signature is optional
 Be frank while answering
1) What factor do you consider while buying your requirement?

a) Quality ( )
b) Quantity ( )
c) Price ( )
d) Look ( )
e) Performance ( )
2) How do you find the quality of the product?

a) Excellent ( )
b) Very Good ( )
c) Good ( )
d) Fair ( )
e) Poor ( )
3) Which company do you think is the toughest competitors to HMT Ltd?

a) Heavy Engineering Corporation ( )
b) ACE designers at Bangalore – turning center machinery ( )
c) WIDIA – Bangalore – SPM ( )
d) ASKAR MICRON – Mysore - turning machines ( )
4) Why do you think HMT Ltd has been a successful company?

a) Range of product ( )
b) Range of price ( )
c) Promotional activity ( )
5) Does the HMT Company Ltd deliver the products in time?

a) Yes ( )
b) No ( )
6) Why do you think HMT Ltd has been a successful company?

a) Quality ( )
b) Quantity ( )
c) Price ( )
d) Look ( )
e) Performance ( )
7) How do you rate Technical Competency?

a) Very Good ( )
b) Good ( )
c) Fair ( )
d) Poor ( )
8) Does HMT Ltd provide credit facilities?

a) Yes ( )
b) No ( )

9) What makes you feel HMT Company Ltd machine tools are the best?
a) Quality ( )
b) Quantity ( )
c) Price ( )
d) Look ( )
e) Performance ( )
10) How did you come to know about HMT machine tools?
a) Television ( )
b) Newspaper ( )
c) Periodicals ( )
d) Personal search ( )
11) Would you be prepared to recommend the HMT Company Ltd to others?
a) Excellent ( )
b) Very Good ( )
c) Good ( )
d) Fair ( )
e) Poor ( )
12) How likely are you to repurchase products and services from the HMT
Company Ltd?
a) Quality ( )
b) Quantity ( )
c) Price ( )
d) Look ( )
e) Performance ( )
13) In total, how long have you been a customer of HMT Company Ltd?
a) Less than one year ( )

b) One to under three years ( )

c) Three to under five years ( )

d) Five to under ten years ( )
e) Ten years or more ( )
14) Why do you say that? What specifically are you satisfied with HMT Company
Ltd?
a) Quality ( )
b) Quantity ( )
c) Price ( )
d) Look ( )
e) Performance ( )
15) What do you feel about product information given by HMT Company Ltd?
a) Great information ( )
b) Just information ( )
c) Makes no difference ( )
16) How do you fell about HMT Company Ltd?
a) Excellent ( )
b) Very Good ( )
c) Good ( )
d) Fair ( )
e) Poor ( )
17) Do you find any latest version of machine tools in HMT Company Ltd?

a) Yes ( )
b) No ( )
18) What is your opinion on HMT Company Ltd location?

a) Excellent ( )
b) Very Good ( )
c) Good ( )
d) Fair ( )
19) Is the HMT Company Ltd attractive for you?

a) Yes ( )
b) No ( )
20) Are you happy with HMT machine tools?

a) Yes ( )
b) No ( )
21) Which area do you prefer that HMT should improve?

a) Quality ( )
b) Quantity ( )
c) Price ( )
d) Look ( )
e) Performance ( )
22) How do you rate the HMT Company Ltd on a scale of 4 for over all service?
a) 1 ( )
b) 2 ( )
c) 3 ( )
d) 4 ( )
e) 5 ( )

THANK YOU

Hindustan Machine Tools LTD A4 Size 3a

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CHAPTER HEADING/ TOOLS PAGE NO

4. Vision Mission Quality Policy

6. Organization Structure Of HMT

7. Functional Division of HMT

8. Swat Analysis of HMT

10. Analysis & Interpretation

11. Findings, Suggestions & Conclusions

LIST OF FIGURES AND GRAPHS

RJS Institute of Management Studies Page 1

RJS Institute of Management Studies Page 3

OBJECTIVES OF THE STUDY

The Main Objectives Of The Study Are:

RJS Institute of Management Studies Page 4

 To understand between theoretical and functional area realities.

SCOPE OF THE STUDY

LIMITATION OF THE STUDY

METHODOLOGY OF THE STUDY

RJS Institute of Management Studies Page 5

REASON FOR SELECTING HMT:

 As it is one of the reputed sectors in India.

RJS Institute of Management Studies Page 6

RJS Institute of Management Studies Page 7

PANDIT JAWAHARLAL NEHRU, inaugurated

HMT’s First Manufacturing Unit

(Machine Tools, Bangalore)

1. Bangalore HMT machine tools I & II

2. Hyderabad HMT machine tools

4. Kalamessery HMT machine tools/printing press

5. Ajmer HMT machine tools/grinding machine.

OBJECTIVES OF HMT Ltd:

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Initially objectives of producing range of Machine Tools. The constantly growing

HMT`S commitment to the development of machine tool technology is clearly

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PRODUCT RANGES OF HMT I & II:

The products manufactured by HMT I & II range from conventional machines to

1) Radial drilling machine’s

2) Column drilling machine’s

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3) Heavy duty lathe – HL (conventional and CNC)

4) Super cut lathe B 32 (conventional and CNC)

5) Cylindrical grinding machine G17, G18, HG 18, CNG 18.

6) Surface grinding machine SFW 1, SFW 2.

7) Gear shapers GS 2M, WST.

8) Gear hobbing H 250, H 400, L 200 (conventional and CNC)

9) Single and multi spindle and automates

10) Special purpose machines.

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RESEARCH AND DEVELOPMENT

 To maintain QUALITY LEADERSHIP in all our product and services.

 To create a cultural amongst all employees towards TOTAL QUALITY CONCEPTS.

 High speed machine.

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 Hard parts turnings.

MISSION OF HINDUSTAN MACHINES TOOLS LTD

 To establish ourselves as one of the world`s premier companies in the engineering

VISSION OF HINDUSTAN MACHINES TOOLS LTD

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1961, 1962 President’s Certificate of Merit for All Round Performance.

Institution of Engineers’ Best Design Award for

1969, National Safety Award for outstanding performance in