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Профессиональный Документы
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To establish the identity and legal personality of Valid ID (Driver’s License / SSS / GSIS / TIN / Passport / Firearm’s Anti- Money
the applicant / customer License / PAG-IBIG / Philhealth / PRC License / Original NBI Laundering Act
Clearance or Barangay Certificate with Picture
To establish his / her right to occupy the premises Own Property - Transfer Certificate of Title (TCT), Condominium Magna Carta for
Certificate of Title (CCT), Deed of Sale Residential Customers
Leased Property - Contract of Lease, Notarized Undertaking
For Government Properties under Community Mortagage Program
- Mayor & Urban Poor Affairs Office’s Certificate and Waiver
Establish the load and service requirements Electrical Plan / List of Loads Philippine Electrical Code
Regular issuance of meter socket /CT cabinet Wiring Permit / Certificate of Final Electrical Inspection Philippine Electrical
Code / LGU
Requirement
A B C D ASINTADO!
STEP 1 Stand in front of your meter and look at the 4 dials.
STEP 2 Read the meter starting from the rightmost dial. First, read Dial D followed by
Dials C, B and A. Write down the numbers that the pointers have passed in each of the
four dials. In this example, the reading on the meter is 5941.
STEP 3 Write down your meter’s new reading and this will be the “present reading.”
Look for the previous reading which can be found in your bill. Then, subtract your
meter’s previous reading from the present reading. The difference is the number of
kilowatthours that you consumed since your last billing period.
Our Meter Readers are well trained to read your meter and are
equipped with the necessary tools and equipment to accurately read
your meter.
The New Meralco Bill
The fact is, only around 20% of your total bill payment goes to Meralco. The rest covers pass-through
charges which Meralco collects on behalf of power suppliers like National Power Corporation, to the
National Transmission Company, the government and other entities involved in bringing electricity
into your home.
That way, you only have one bill to pay. Meralco ensures that your payment goes to these groups,
and power gets to you.
WHAT IS UNBUNDLING?
Unbundling is the identification of the individual charges, whether generation charges or transmission charges or
government charges.
DISTRIBUTION CHARGE
This pays the cost of building and maintaining the distribution system of Meralco which brings
power from high-voltage transmission grids to commercial and industrial establishments and
homes.
METERING CHARGE
This includes the cost of reading, operating and maintaining power metering facilities.
SUPPLY CHARGE
This includes the cost of rendering service to customers like billing, collection, customer
assistance and associated services.
Collection Cycle
Day
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
DN Expiry
Meter Due Date Disconnection
Reading Order
Billing Disconnection Generation
Notice (DN)
Bill Generation
Disconnection
Delivery
DN Delivery
Kuryenteng Babayaran... sa
Marami at Madaling Paraan
Payment Options
Choose the one which is most convenient for you.
OVER THE COUNTER SMS (GLOBE G-CASH)
•Meralco Branch, Extension Office, Payment Office Avail of the convenience of a 24-hour payment service. For
•Bayad Center Globe and Touch Mobile subscribers, pay your bills by texting:
•SM Malls
•Banks BILLPAY<AMOUNT><4-digit M-PIN><MERALCO>
Banco de Oro, BPI, Unionbank, China Banking Corp., East West Bank, <16-digit ATM/PHONE REFERENCE NO.>
Equitable PCI Bank, Equitable Savings Bank, Planters Development Ex. BILLPAY 1565.25 0104 MERALCO 1234567890123456
Bank, RCBC, Robinson’s Savings Bank
Call 16211
Meralco Call Center
Our branches will likewise be glad to assist you...
Manner of Pilferage
(Paraan ng Pag-iilegal)
ILLEGAL CONNECTION
Rampant theft of electricity in an area overloads electrical facilities. Under Republic Act 7832,
electricity or line material pilferage is a serious crime with a penalty of up to 20 years imprisonment.
The offender also pays the value of electricity pilfered plus surcharge.
NEGLECT
Falling debris and equipment that touch electric wires in construction work near existing Meralco facilities
are other causes. Parties responsible for such outages may be penalized.
MAINTENANCE WORK
Maintenance and upgrading work on distribution facilities (poles, wires, transformers) is done regularly. During
these times, power interruption is scheduled. The schedules are published on Fridays in selected newspapers and at
the Meralco website, www.meralco.com.ph.
We Want You to be Safe....
Safety Reminders
• When not in use, unplug all small appliances.
• Use the correct size of fuse. Over or under-sized fuses could
start a fire.
• Never replace a busted fuse with other materials. Wires and
other conductors used in place of the fuses may not be able to
isolate the electric circuit in case of a short circuit.
• Avoid octopus connections. Overloading might occur if
multiple cords are connected to outlets designed only for one
or two plugs.
• Secure loose electrical cords. Family members might trip
over wires that are hanging loose along pathways.
• If light switches or outlets feel warm when turned on or in
use, turn them off. Call a qualified electrician to immediately
check the wiring.
• If plugs seem to fit loosely in a wall outlet, check the plugs or
the outlet. A loose or poor electrical connection between plug
and the outlet may cause overheating.
• Pull the plug, not the wire. Pulling the wire itself might make
the insulation and wires snap or twist.
• Use outlet covers and outlet plates to help prevent
electrocution. These can help prevent electric shock and
possible electrocution.
• Never try to repair electrical products yourself unless you
are a qualified electrician.
Use Electricity Wisely
The little things you do matter.
Save money by using electricity efficiently.
These easy and useful tips lower your consumption
and lower your electric bill.
REFRIGERATOR
• Give it room to breathe. Place refrigerators at least 4 inches
away from the wall so as not to overwork the motor.
• Clean condenser coils. The coils at the back remove heat.
• Clean it twice a year using a vacuum cleaner or broom.
• Check door gaskets. Make sure refrigerator doors are sealed tightly
to prevent cold air from escaping.
• Defrost regularly. Defrost before frost builds up to 1/4 inch to keep
refrigerator running efficiently.
• When buying new refrigerators, be sure to purchase energy efficient
models.
• Look for units with the highest Energy Efficient Factor (EEF). It is
more efficient and costs less to operate.
Use Electricity Wisely
The little things you do matter.
Save money by using electricity efficiently.
These easy and useful tips lower your consumption
and lower your electric bill.
COOKING
• Plan ahead. Prepare all ingredients before cooking to avoid
frequent switching of electric stove.
• Thaw frozen food thoroughly before cooking. Match pots and
pans to stove element. Avoid using a big burner for a small
pan to lessen heat transfer loss.
• Cover pots and pans. Cover pots with lids to prevent heat from
escaping.
• Use flat-bottomed pots and pans when using an electric stove.
They provide faster heat transfer.
• Switch off. Turn off the electric stove during the last minutes of
cooking. The remaining heat will make the food simmer.
We Care for our Community
• SOCIAL INVESTMENT (Lingap Kapwa sa Kapaskuhan,
Handog ng Meralco sa Pasko, Munting Mukha ng Ligaya,
Meralco Employees Fund for Charity, Inc.)
• ENVIRONMENT MANAGEMENT (Meralco Ecological
Centers, Biodiversity Conversation)
• COMMUNITY SPONSORSHIP (Teacher Education Project,
Liwanag Reading Corner, Kiddie Fire Marshall Project,
Electricity in the Philippine Public School Programs,
Meralco Sibol School Program, STEP-UP Program,
GK-Meralco Electrification Program)
Customer Feedback
• Do you have suggestions to improve our service to you?
• Would you like to rate us on our service?
• Would you like to commend a Branch personnel
or complain about a personnel?
• Would you like to comment on our service?
We Value
Your FEEDBACK...
Please fill up the
Customer Scorecard
and drop it in the
Suggestion Box.