NGO PROJECT REPORT ON

SOS BAWANA, NEW DELHI

SUBMITTED BY: -
Arpit Mudgal
KHR2009PGDMF047
Institute of Technology and Management – Navi Mumbai

SUBMITTED TO: -
Prof. Jayanti banerjee das
(NGO Guide)
Date – 15-Feb-2010
 ACKNOWLEDGEMENT

My deepest thanks to Prof. Jayanti Das, the Faculty Guide of the project for
guiding and correcting various documents of mine with attention and care. She has
taken pain to go through the project and make necessary correction as and when
needed.

I express my thanks to the Director of SOS Bawana Mr. Pradeep Kumar for
extending his support and guidance. Thanks and appreciation to the helpful people
at CHILDLINE Gorakhpur and PGSS for their support.

I would also thank my Institution INSTITUTE FOR TECHNOLOGY AND

MANAGEMENT Navi Mumbai, and my faculty members without whom this
project would have been a distant reality.

Arpit Mudgal

2
 Contents
Acknowledgement……………………………………………………………………………….2

Executive Summary……………………………………………………………………………..3

NGO- About the Organization…………………………………………………………………..5

 Introduction to NGO
 History
 Objectives of NGO
 Vision ,Mission & Values
 HR and Financial Policy…

Activities of NGO………………………………………………………………………………..12

Function Study…………………………………………………………………………………..16

Organizational Structure………………………………………………………………………...19

About the Project………………………………………………………………………………...20

Plan of Action……………………………………………………………………………………25

 Execution
 Results

 Achievements

 Leanings

Bibliography…………………………………………………………………………………….30

3
 Executive Summary
This project report has been prepared in regards to the one month project done at
an NGO. The details of which are:

Date: 4th January to 3rd February

NGO: SOS Bawana

Place: New Delhi

SOS Children's Villages is an independent, non-governmental, social development
organization that provides family-based care for children in 132 countries and territories
and that advocates the concerns, rights and needs of children. Approximately 73,000
children and young people live in 491 SOS Children's Villages and 396 SOS Youth
Facilities around the world. More than 174,000 children and young people attend SOS
Hermann Gmeiner Schools, SOS Kindergartens and SOS Vocational Training Centers.
Moreover, SOS Children's Villages provides families with material, psychological and
social support. Approximately 450,000 people benefit from these family support services;
some 489,000 people make use of the SOS Medical Centers. In times of crisis and
disaster, SOS Children's Villages helps through emergency relief programmes.

TITLE: To learn managerial skills while working with SOS Bawana.

OBJECTIVES:

 To take classes of the students who are not admitted to school. And take tuition's
of the weak students of different subjects and help them in their winter projects
 To prepare students for various events on - Makarsakranti, Republic Day,
Marriages, Birthdays etc. and cover them for the Monthly magazine
 To know about the NGO - How, when, where and why it started? What kind of
social work they do and how they work in India.

4
  To study the managerial aspects of SOS children's villages of India.

ABOUT THE ORGANISATION

In adult life we reveal how we fared in childhood. The quality of childhood is critical – as
a help or hindrance in later life. What set the stage for our future development – loss and
hurt, or love and respect? Although we all know that childhood is decisive, children are
still ignored, manipulated, abused and abandoned.
At SOS Children’s Villages we are committed to the welfare of children – often
throughout the whole of their childhood – and to strengthening families and communities
as a preventive measure in the fight against abandonment and social neglect.
It is a truly difficult – but also rewarding – task for an organization to seek to restore the
balance in life for abandoned, destitute, and spiritually and physically traumatized
children, to pick them up when crisis brings them down, to give them individual support,
to take them by the hand on the road from childhood to adulthood.
The influence of childhood on adults applies equally to us as an organization with its own
special history. The beginnings of SOS Children’s Villages are decisive for our further
development, but as we „grow up “the yardstick for our endeavor and the future the
challenge. It is this synthesis of the traditional and the modern, of professionalism and
compassion that guides SOS Children’s Villages in meeting the responsibilities it has
assumed for thousands of children and young adults.
The mission statement of SOS Children’s Villages defines the general framework, our
motivation and commitment to genuine social change that will benefit children
worldwide. That is our vision, which we are working to achieve step by step, to help
children enjoy their right to a childhood and to healthy development, through a family,
through security, through love and respect.
Helmut Kutin, President

5
Introduction to the NGO
SOS Children's Villages is an independent, non-governmental, social development
organization that provides family-based care for children in 132 countries and territories
and that advocates the concerns, rights and needs of children. Approximately 73,000
children and young people live in 491 SOS Children's Villages and 396 SOS Youth
Facilities around the world. More than 174,000 children and young people attend SOS
Hermann Gmeiner Schools, SOS Kindergartens and SOS Vocational Training Centers.
Moreover, SOS Children's Villages provides families with material, psychological and
social support. Approximately 450,000 people benefit from these family support services;
some 489,000 people make use of the SOS Medical Centers. In times of crisis and
disaster, SOS Children's Villages helps through emergency relief programmes.

6
What (Save our Soul) SOS Children's Villages stands for - A loving home for
every child
The first SOS Children‘s Village was founded by Hermann Gmeiner in 1949 in Imst,
Austria. He was committed to helping children in need – children who had lost their
homes, their security and their families as a result of the Second World War. With the
support of many donors and co-workers, our organization has grown to help children all
over the world. We take action for children as an independent nongovernmental social
development organization. We respect varying religions and cultures, and we work in
countries and communities where our mission can contribute to development. We work
in the spirit of the United Nations Convention on the Rights of the Child and we promote
these rights around the world.

7
“Mother is the name for God in the lips and hearts of little children.”
Gmeiner's concept was based on four main aspects: every child needs the care of a parent
who establishes a close relationship with each child. The children grow up in a family
with girls and boys of different ages as their siblings. The family is part of a community
that functions as a support system. Biological siblings are not separated if possible and if
this is in the children's best interests. The model of the "classic" SOS Children's Village
has been and will continue to be modified and adapted to local conditions and
requirements. There are now, for example, SOS Children's Villages that have been
integrated into housing estates, short and medium-term care places and assisted living
facilities for young people.
Even though the number of orphans is decreasing in many countries, the number of
children who, for various reasons, cannot live with their biological parents is increasing.
This concerns an estimated 150 million children worldwide. SOS Children's Villages
continuously works on developing child care methods and preventive support for families
to be able to respond to the continually-changing requirements.
In this development process, community-based programmers aimed at preventing the
marginalization of children in society play a key role. With its family strengthening
programmes, SOS Children's Villages aims to help families to support themselves in the
long term, leading an independent life and raising children in a healthy and protected
environment. This is the only way we can assure that children are not abandoned and can
grow up with their family of origin.
In many countries we have for years provided comprehensive support services regarding
nutrition, health, education and child care, which aim to support women and families in
particular. Within this support process, solidarity and self-help among women, families
and communities are very important issues. Community projects, such as child care that
the beneficiaries themselves have organized, serve as a clear relief and protect families.
SOS Children's Villages has a consulting function in the UN Economic and Social
Council and is, among others, a member of the Child Rights Action Group that supports
the EU Child Rights Strategy.

8
Objectives of NGO
With the SOS Children‘s Village concept, our organization pioneered a family approach
to the long-term care of orphaned and abandoned children. This concept is based on four
principles:
The Mother - Each child has a caring parent
The SOS mother builds a close relationship with every child entrusted to her, and
provides the security, love and stability that each child needs. As a child-care
professional, she lives together with the children, guides their development, and runs her
household independently. She recognizes and respects each child‘s family background,
cultural roots and religion.
Brothers and Sisters - Family ties grow naturally
Girls and boys of different ages live together as brothers and sisters, with natural brothers
and sisters always staying within the same SOS family. These children and their SOS
mother build emotional ties that last a lifetime.
The House - Each family creates its own home
The house is the family‘s home, with its own unique feeling, rhythm and routine. Under
its roof, children enjoy a real sense of security and belonging. Children grow and learn
together, sharing responsibilities and all the joys and sorrows of daily life.
The Village - The SOS family is a part of the community
SOS families live together, forming a supportive village environment where children
enjoy a happy childhood. The families share experiences and offer one another a helping
hand. They also live as integrated and contributing members of the local community.
Through his or her family, village and community, each child learns to participate
actively in society.

9
Vision:
Every child belongs to a family and grows with love, respect and security.

Every child belongs to a family

Family is the heart of society. Within a family each child is protected and enjoys a sense
of belonging. Here, children learn values, share responsibilities and form life-long
relationships. A family environment gives them a solid foundation on which to build their
lives.
Every child grows with love
Through love and acceptance, emotional wounds are healed and confidence is built.
Children learn to trust and believe in themselves and others. With this self-assurance each
child can recognize and fulfill his or her potential.
Every child grows with respect

10
Each child‘s voice is heard and taken seriously. Children participate in making decisions
that affect their lives and are guided to take a leading role in their own development. The
child grows with respect and dignity as a cherished member of his or her family and
society.
Every child grows with security
Children are protected from abuse, neglect and exploitation and are kept safe during
natural disaster and war. Children have shelter, food, health care and education. These are
the basic requirements for the sound development of all children.

Mission:
We build families for children in need, we help them shape their own futures and we
share in the development of their communities.
We build families for children in need.
We work for children who are orphaned, abandoned or whose families are unable to care
for them. We give these children the opportunity to build lasting relationships within a
family.
We help them shape their own futures.
We enable children to live according to their own culture and religion, and to be active
members of the community. We help children to recognize and express their individual

11
abilities, interests and talents. We ensure that children receive the education and skills
training they need to be successful and contributing members of society.
We share in the development of their communities.
We share in community life and respond to the social development needs of society‘s
most vulnerable children and young people. We establish facilities and programmers that
aim to strengthen families and prevent the abandonment of children. We join hands with
community members to provide education and health care, and respond to emergencies.

Values:
These are the core beliefs and attitudes on which our organization has been built, and
they are the cornerstones of our success. These enduring values guide our actions,
decisions and relationships as we work towards fulfilling our mission.

Activities of the NGO

Bangalore, Karnataka, August 27, 2009

12
Under the Casa Herbalife Program, HFF will provide an initial grant to support
education, nutrition, basic health and vocational training for the children in the care of
SOS Children’s Village Bangalore under the Family Strengthening Programme. Post that,
local Herbalife independent distributors and Herbalife India employees carry forward the
support through volunteerism and fund-raising ensuring sustained commitment to the
initiative.

August 21, 2009

SOS Children's Villages is keeping a close watch on the impact of the spread of the
H1N1 "Swine Flu" virus in India and will encourage the country's 39 Villages to take all
reasonable precautions. As of Monday, August 17th, India has confirmed more than
1,000 cases of the H1N1 "Swine Flu," including 28 related deaths. The city of Pune in
Western India claims the highest number of flu cases in the country and thirteen of the 28
casualties.

SOS Bangalore- an eco friendly children’s village

13
The children’s village is today a role model for environment conservation. All its homes
are equipped with solar water heaters and solar lighting systems. The village recycles its
waste water and uses it’s for its gardens and tube wells recharged through rain water
harvesting. Its gardens are full of herbal plants and flowering and fruit trees like teak,
almond, jackfruit etc.

SOS-India and Coca-cola in national wide water conservation

partnership towards a better life for children

14
SOS-India, Coca-cola Foundation and Coca-cola India announced a national wide Water
conservation partnership on 20th Jan 2009, to implement water conservation projects for a
better life for children. The partnership will collaborate to ensure sustainable water
resources by undertaking rainwater harvesting projects at 39 SOS locations spread across
the country.

Milestones – SOS Children’s villages of India

1964 SOS Children’s Villages of India work commences in India.

1968 first children’s village set up at Greenfields, Faridabad, Haryana.

15
1974-83 children’s villages at Bawana, Jaipur, Pune, Chennai, Thrissur, Bhakatpura
and Kolkata.
1984 First medical centre at Chennai and children’s villages at
Varanasi,Bhimtal, Faridabad and Hojai.
1988-91 Children’s villages at Guwahati, Bhopal, Bangalore, cochin and
Bhubaneshwar.
1993-94 First vocational training centre at Faridabad and social centre at Anangpur.
1995-99 Children’s villages at Latur, Rajpura, Vishakpatnam, Jammu and Shillong
and SOS nursing school Faridabad.
2000 Shri.J.N Kaul, President, SOS Children’s villages of India awarded
Padmashree.
2001 Children’s village for special children at khajurikalan, Bhopal.
2002 New outreach initiatives launched to reach out to children in needy
families neighbouring to children’s villages.
2003 Children’s villages at Bhuj, Hyderabad and Rourkela.

SOS-India receives the National award for child welfare(2003-04) by

Ministry of HRD.
2005-6 Emergency relief and rehabilitation programmes for Tsunami affected
children and families in south india and earthquake affected families in
Jammu and Kashmir.

New children’s village under development at Srinagar, Begusarai, Raipur,

Pondicherry and Andaman & Nicobar islands.
2007 Children and families move into children’s village at Raipur and
pondicherry successful completion of Tsunami projects and programs.
2008 SOS Children’s villages of India felicitated as the Regional Awardee
North at the India NGO Awards 2007
2009 SOS India conferred with PHD Chamber for outstanding contribution to
social welfare,2009

SOS children’s vilaage, Jaipur awarded Godfrey Philips bravery award

New SOS Children’s village under development at alibaug.

Function Wise Study

 RESOURCE MANAGEMENT: NGOS are non profit making, non government

organization. No fund is available from government. So there is a limited

16
 budget available for expepditures. They use their resources in better manner.
According to the requirement they do manpower planning and pay scale is
lower than other organizations. Most of the appointments are on permanent
basis so that money spend in training would not be waste. So we learn how to
do optimum utilization of resources.

 ORGANIZATION STRUCTURE: SOS follows a particular hierarchy. Village

Director is the head of SOS village and all other coworkers work under
Director. Their responsibilities are well defined ie. Organization structure is
transient enough. But all SOS workers are interlinked with each other in their
work as they all have same goal in mind to do the betterment of children. This
gives me the learning that how to coordinate with others while working in an
organization.

 OPERATIONS: SOS Children's village is committed to long term care of less

privileged children of society. As their area of operations is for betterment of
children. This organization is expanding its services through community project
for the benefit of children of nearby community. Success of FSP (community
program) proves how efficient this organization is in operations

 HR POLICIES: In SOS manpower planning is done by HR Head in Delhi. For

each post there is a defined training period which makes employee more
efficient. Their recruitment policies are clear, even in manual we can get the job
profile and job description of each post. Village Director send performance
appraisal to the National Director. ie. HR policies should be well defined.
Training plays an important role in developing organization as a whole.

 MARKETING EFFORTS: There is a PFR department for marketing of SOS.

They form their marketing strategy in such a way that they touch emotional
cord of people. ie their strategy is centered to fulfillment of aim ( to raise
funds).

PPM

Planning
Planning is done mainly by the secretary and the director of the organization. For each
project the plan is prepared in attendance of the project coordinators and project workers.

17
Planning is very strong in the organization. Each plan is made by taking in account the
objective of the organization. Plan covers all area of operation and all members are
involved in the planning process

Organizing
After drawing out the plan the director delegates the responsibilities of a particular area to
a project coordinator who is responsible to answer about the progress of the plan. Project
coordinators are responsible to answer to director.

Leading
Leading is done all through the process. Coordinators lead the workers and the director
leads the coordinators. Coordinators take care of the problems faced by the workers and
communicate director about them who tries to solve the problems of workers.

Workers move through the area and discuss the problem with villagers. after discussing
the problems activists discuss the issues with the coordinators, if the problem needs a
basic level improvement or action the coordinator takes the decision himself otherwise
he/she approaches the director who has ultimately most of the power regarding operations
and takes major decisions, however he is responsible to answer to the secretary of the
organization who ultimately follows board of directors

Applicability of scientific management theory:

In case of an NGO scientific management theory plays a vital role. According to

scientific management theory the system must be transparent and that helps out the NGO
workers in a way that the director draws a master plan for the project and convokes a
meeting of the project workers along with project coordinator and communicates the
basic responsibilities, obligation process and rewards for achievements. This motivation
helps the employee to work effectively and efficiently. The system increases the pace of
operations because employee has a clear understanding what exactly they are supposed to
do and how.

Financial Management:

Financial policy is a tool as well as a measure for the standards of accountability of SOS.
Good financial policy enables the fulfillment of the vision of SOS. The nobler the vision,
the higher the standards of accountability will be. Transparency and high standards of

18
accountability can be infused only if there is a sound financial policy. Rather Financial
Policies are not disclosed by the organization but are mentioned.

Guiding principles of SOS financial policy:

 A creative, honest and use of resources

 Optimum utilization of the above resources
 Creative investments of the funds
 High accountability standards.
 A professional system of reporting, monitoring and evaluation.

Training of Finance Staff:

The Finance staff will be provided with orientation, refresher courses and workshops on a
continuing basis, since there is need for constant up gradation of skills in finances. This
measure improves the quality of the accounting standards and therefore will promote
better financial managements.

Organizational Structure

19
ABOUT PROJECT
FAMILY BASED CARE PROGRAM BY SOS

20
 This Program is also been executed very well with the help of Director, SOS
Children’s Village & Incharge of Family Based Care program.
 Family based care program is each child grows up in a family, with love, respect
and Security inside SOS childrens village.

 There are 18 family houses in the village, which are equipped for accommodating
8 to10 children each. At present there are 183 children in total accommodating
these houses. Out of them 80 are boys and 103 are girls.

 Bringing Home Of Children

Keeping in view the intake criteria of the organization and the laws of the land
(dully recommended by child welfare committee of the concerned district),
children are brought home after due identification of the genuine cases. They are
placed in the family houses, which he/she will be adjusted. Siblings are placed in
one family house.

 Care and Up Bringing

Individual mothers with her loving and caring attitude bring up the children in a
harmonious family environment. Medical and nutritional requirements are taken
care up with blood grouping, height weight measurement and a schedule of
vaccinations like Polio, Diphtheria, Typhoid, and Hepatitis etc.

 Schooling

To make a beginning, children of 3+ age group enter village kindergarten who,

join outside English medium public schools after qualifying in the admission tests.
Children join vernacular public/ government schools, which do not qualify even
after one year of extra preparation in the village kindergarten. Children who come
in the late childhood are prepared in the village preparatory and later they appear
in the entrance examination in different schools both semi-English and marathi
medium. As per their suitability, the school authority decides their admission

21
 classes. Children also receive tutorial supports in the village for extra input in
academics.

 College/ Higher/ Professionals courses

After completion of schooling, children opt different streams in +2 according to

their interest and aptitude. They join Degree courses in general and professional
education like Tourism and Hospitality services, B.Sc Biotechnology, Music
(Hindustani Vocal), Fine Arts and Engineering. In addition to this, they also
pursue Master Degree courses in desired disciplines.

 Vocational Courses

Children choose vocational courses in two cases, firstly who are not good at
studies and unable to complete the tenth board and secondly, who prefer to opt
vocational rather than going in general line.

 Extra Curricular Activities

Besides academics, extracurricular activities like spiritual classes, evening prayer,

literary competitions, music and dance class, traditional games and sports, are also
conducted in the village including recreational activities.

 Outings and exposures

Children visit places of interests and historical and educational importance. They
go for sightseeing and picnics during vacations/holidays. Exposures to different
real life situations and world of works are given for gaining practical experiences.

 Functions and Festivals

All National celebrations are held along with the observations of Holi, Diwali etc.
the famous state festival is celebrated with traditional fervor besides common
ones.
 Training and Placement

22
 After completion of the courses, children are placed in different workplaces to
gain practical knowledge. Later on they get selected on the basis of their merit.
As on date children are placed in Lokash Private Ltd., Tata Holeset Ltd., Proctor
& Gambler Pvt. Ltd., Safa Marine Pvt. Ltd., Vimal Precision Pvt. Ltd., Lepra
India, Nanda Nursing Home, Aswini Hospital and Sum Hospital.

 Enrichment Session
Time to time enrichment classes are organized for both children and mother. The
classes are conducted by experts and by outside resource persons. Children are
exposed to the areas such as “Socialization; Awareness on HIV/AIDS; Preparation
before exams; Attitudinal aspects; Importance of Discipline, Patience, and
Obedience in student’s life” etc. Practical exposure is also given such as Cooking,
Embroidery, and House Keeping class etc. Children are counseled on regular basis

Mothers are sensitized to handle the issues such as Dealing with adolescent
behavior; Parenting Skills; Home Management; Stress Management; conflict
Resolution etc. They are trained and oriented from time to time so that they are
abreast with the new trends of modern childcare.

Co-workers join National Training Center at Faridabad to update their knowledge

and skills in the areas of childcare and development. In the village too, training
programmes are arranged on need base basis.

 Marriage and Settlement

All out efforts are made for the settlement of our Youths in marriage. We take the
help of print media and conduct mass contact programme to find out the suitable
match. Mental readiness is created in the youths for marriage through regular
counseling.
23
Objective of NGO project:

1. To take classes of the students who are not admitted to school and prepare then for
school interviews which will get start from 1st week of March. (twice in a week)
2. To take tuition's of the weak students of different subjects(in which i am
comfortable) and help them in their winter projects.(They hire professional tutors
for children’s weak in certain subjects- Maths, Biology, Physics, Geography &
Chemistry).
3. To prepare students for various events on - Makarsakranti, Republic Day,
Marriages, Birthdays etc. and cover them in least cost for the Monthly magazine "
SOS Messenger". 
4. To know about the NGO - How, when, where and why it started? What kind of
social work they do and how they work in India.
5. To relate and study SOS Bawana (NGO) functioning with PPM, HRM and
Operations theories. (Only limited Marketing & Financial information is disclosed
and as it is centralized region wise they were not able to tell me much. I am trying
to get more detailed information if possible)
6. To study the managerial aspects of SOS children's villages of India.

Deliverables at the end of project

I took 5 classes of the students who are not admitted to school and prepare them for
school interviews. Taught them everything through pictures and games. Took tuition's of
the weak students in Maths, Biology, and Physics & Geography and help them in
following winter projects.

24
I prepared students to present a patriotic song on Republic Day and cover the event for
monthly magazine “SOS Messenger".  Except financial details, I was able to get all the
details about SOS Bawana from various sources.

25
Plan of action:-

Step1:

Interact with the Director and Teachers to know about the schedule of the classes
and know about my sessions timings. Getting the details of all the children’s need
help in their winter projects and want tuitions in subjects of my interest

Arrange the meeting with one of the House mother when everyone else should be
present in the House at that time.

Always carrying a camera, note pad and pen to cover any event happening and
updating the schedules of the events.

Step2:

Knowing what could be asked in the interview to the children and how to make
them learn it, so that they will not forget it later.

26
With the help of Internet I explained the winter projects to the children’s and gave
them printouts as well. In tuitions I made them do the practice of last year question
papers of that subject.

I took pictures of the events for the magazine as well for my report writing.

As per the schedule of the event I selected few children’s and made them prepare a
song for 26th Jan- republic day event.

Step3:

Playing games and tried to involve everyone to play as they will learn from it.
Motivating them by distributing candies.

Results

1. In depth study of SOS Children’s village’s FBC programme and its functioning was
done.
2. The functioning of FSP programme was studied and effective monitoring of the
progranmme being implemented was done.
3. Linkage and Partnerships with NGO and other organization have been built to provide
vocational training and jobs.
4. The study of the NGO with management perspective was done effevtively.

Achievements

1. I got first time experience of teaching the underprivileged children.

2. Got the attention of the NGO towards the fact that the children under the FBC
programme are poor in English and hindi . so adequate care should be taken to ensure
that the external private tution faculty should be such that proper guidance regarding
the above should be given.
27
Leanings

1. How the different functions of a NGO works.

2. How to make use of optimum resources.
3. How to implement the FSP programme and monitor it.
4. The procedure of bringing a needy child to these kinds of NGO.

Comparison of plan of action with execution

1. The execution for the first week went as per the plan of action.
2. For the second week , the execution was not as per the plan. It took 3 more days than
planned to complete the set objective of studying the FBC programme.
3. In the third week the objective to be achieved as per plan was to study the FSP
programme. But again it was prolonged by 2 more days.
4. In the end the project was extended for two more days to successfully complete it.

Leanings during execution

1. While dealing with underprivileged kids we should not treat them with pity but show
love and affection towards them.
2. While planning we should inform all the persons concerned about our plan so that
they could guide or help us execute our plan.
3. Implementing a programme does not guarantee its success but effective monitoring
has to be done to guarantee its success.
4. What are the different rules and regulations to be followed while functioning a NGO.

Overall learning’s from the project

28
1. How an NGO works and the different functions work simultaneously for the
successful attainment of objective.
2. How to deal with underprivileged children .
3. How to plan and implement the programmes meant for the needy and closely monitor
it to guarantee its success.
4. How to link different NGO’s to fulfill the common objectives.

Personality development W.R.T to CSR

1. We were sensitized towards the underprivileged children of the society.

2. We have learnt that we should not unnecessarily waste the resources available to us
but should donate it to the needy.
3. For the development of society , our prime goal should not be to earn money for
ourselves but also do something for the underprivileged sections of society.

Recommendations

1. The children at the SOS children’s village are poor in English as their teaching is
done mainly in Hindi. So I have given the suggestion of improving their selection of
private tutors, so that the children could improve.
2. Every home at SOS children’s village purchases its monthly ration on its own. as the
purchase is done separately for each home, they are missing the opportunity of
availing cash discounts on bulk purchases. So a recommendation was given to have a
centralized ration shop at the NGO.the ration shop should purchase the whole
requirement of the village and can supply it to the individual houses as per
requirement. This will enable them to avail some discount.

29
3. There should be less no. of children in a SOS family. As one SOS mother can't take
care of 10 children. She is not able to give proper attention. For proper development
5 to 6 children should live in a family. Always there is a burden on elder children to
do household work so they are not able to perform well in studies.
4. In FSP community programme SOS provides help for 3 to 5 years. It is not necessary
that a family can become self reliant within this time period. So time period for help
should be according to the requirement of families

Weak links in the functioning of the NGO

1. Staff strength and capacities need to be enhanced for FSP to be effective.

2. FSP programme is handled only by a Single person with 120 Families which
makes it difficult to manage.
3. Looking at the current scenario more marketing effort should be done at the
organizational level. As it is require to sustain in near future. More awareness
among people will lead to more funds.
4. There is no proper monitoring of the academic performance of the children
rersiding there.

Suggested areas of Improvement

1. There is no proper system to encourage sports among the children which is

required for the proper mental and physical growth of the children.
2. Improve the teaching pedagogy so as improve the knowledge of children in
English and Hindi. So as to enable them to face the competition prevailing in the
society.

30
 Bibliography
1. www.wikipedia.org

2. UP government official website

3. Government of India official website

4. www. parmarthindia.org

5. upstats.com

6. www.google.com

7. www.wikianswers.com

31