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Finding Parts for a Lowe’s Ceiling Fan

I wrote this guide to help find parts for a Lowe’s ceiling fans after our fan was damaged while taking it down to install in a different location.

Brand: Harbor Breeze

Description:

• Retro / Deco Styling • Chrome finish • 5 high-gloss cobalt blue/ silver reversible
Retro / Deco Styling
Chrome finish
5 high-gloss cobalt blue/ silver reversible blades
4 Gloss blue lamp shades
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Finding Parts for a Lowe’s Ceiling Fan

My first step was to gather all the information I could from the fan housing and write it down for reference.

From Label:

File No. E185585 52” Ceiling Suspended Fan Model: M52-5B/4L 120v 60 Hz. Max 2.67 A Fan With Light Made in China

UL Label

PO# 63671363

1.

Internet search

Found I was not the only person looking for parts.

2.

Went to Lowe’s

Talked to a helpful person in the Lighting Department. He remembered the fan I described but they don’t carry it any longer.

He thought it had been made by Litex

I called Litex but they said it was not there fan and that many vendors make fans for Harbor Breeze. He gave me a number to Lowe’s customer care.

Called them but the model number doesn’t help. They needed the name of the style or the SKU number.

3.

Searched Lowes.com, good if you want to give up and just buy another one.

4.

Went to WWW.UL.COM and searched the UL Online Certification Directory.

File No. E185585 from the label

Found out who made it.

HONG KONG CHINA ELECTRIC APPLIANCE MANUFACTURE CO LTD MONGKOK HARBOUR CENTRE, 12TH FL 638 SHANGHAI ST MONGKOK KOWLOON, HONG KONG

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Finding Parts for a Lowe’s Ceiling Fan

5. Searched for Lowes Corporate contact information.

1000 Lowes Blvd

Mooresville, NC 28117-8520

Phone: (336) 658-4000

6. Telephoned Lowe’s Corporate. Spoke to someone in parts and technical I gave them all the information I had and they identified it as a Helix II fan SKU no. 228365 made by Westinghouse Lighting.

7. Telephoned Westinghouse. Spoke to someone in parts and they are getting together all the pieces I need and shipping them to me.

8. Success !!!!

It took some time to do this but in the end it saved the cost of a new ceiling fan.

© 2010 Michael Milner

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