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Gopal
INTRODUCTION
Performance appraisal
Recruitm Employe
Training & Compensati Employe
ent e
Developme on e
& Relation
nt & Benefits Welfare
Selection s
ORGANIZATIONAL DEVELOPMENT
Organizational development (OD) is defined as the process
of enhancing the effectiveness of an organization and the well
being of its members though planned interventions that apply
behavioral concepts.
The focus of OD is on:
Macro organizational changes: These changes are aimed at
ultimately improving the effectiveness of the organization.
Notes Compiled by Prof. V.S.Gopal
CAREER DEVELOPMENT
DEFINITION
B. JOB ANALYSIS
2.3 DEFINITION
Wendell French defines job analysis as “the systematic
investigation of job content, the physical circumstances in which
the job is carried out, and the qualifications needed to carry out
job responsibilities.”
Job description and job specification are the two major outcomes
of the job analysis process.
JOB DISCRIPTION
JOB SPECIFICATION
JOB EVALUATION
DEFINITION
Wendell French defines job evaluation as “a process of
determining the relative worth of the various jobs within the
organization, so that different wages may be paid to jobs of
different worth.”
• To determine the rate of pay for each job which is fair and
equitable in relation to other jobs in the organization or
industry?
RECRUITMENT
DEFINITION
DeCenzo and Robbins describes recruitment as “the process of
discovering potential candidates for actual or anticipated
organizational vacancies.”
Notes Compiled by Prof. V.S.Gopal
SOURCES OF RECRUITMENT
The various sources of recruitment may be broadly
classified in two broad categories: Internal and external sources.
Some organizations draw their human resources internally i.e.
from within the organization while others draw externally i.e.
from outside the organization.
E – Recruiting
SELECTION
DEFINITION
According to Thomas Stone, “selection is the process of
differentiating between applicants in order to identify and hire
those with a greater likelihood of success on the job.”
SELECTION PROCEDURE
PRELIMINARY INTERVIEW
APPLICATION BLANK
SELECTION TEST
EMPLOYMENT INTERVIEW
MEDICAL EXAMINATIONS
REFERENCE CHECKS
FINAL SELECTION
SELECTION PROCEDURE
INDUCTION
DEFINITION
Michael Armstrong defines induction as “the process of receiving
and welcoming employees when they first join the company and
giving them the basic information they need to settle down
quickly and happily and start work.”
Objectives
SYSTEM
DEFINITION
According to Edwin Flippo, training is “the act of increasing the
knowledge and skill of an employee for doing a particular job.”
IMPORTANCE OF TRAINING
TRAINING METHODS
On-the-job training
TRAINING AT SBI
PROGRAM DESIGN
Subject No. Of sessions
Inauguration & formalities 1
Human Resource Management 2
Banking system & State Bank 4
Banking Laws 8
Deposits & Miscellaneous Business 12
Bank’s System Accounts 18
Computer Appreciation 22
Customer Orientation 8
Offices languages Act 1
Interface with functions- Branch/ 2
ZO’s/HO’s
Dummy Banking 4
Educational Tour 4
Exit Point Test 1
Valediction 1
TOTAL SESSIONS 88
Notes Compiled by Prof. V.S.Gopal
PERFORMANCE APPRAISAL
4.5 DEFINITION
According to the Indian National Institute of Personnel
management, “performance Appraisal is a technique of assessing,
as impartially as possible, the attributes, strengths, weaknesses,
capacity and attitudes of individual employee in relation to his
job.”
Notes Compiled by Prof. V.S.Gopal
Techniques of assessment
Organizations use different techniques of assessment
depending upon their specific needs and requirements. Some
of the common techniques of assessment are:
TRANSFERS
DEFINITION
TRANSFER POLICY
TYPES OF TRANSFERS
PROMOTIONS
DEFINITIONS
According to Scott and Clothier, a promotion “is a transfer of an
employee to a job which pays more money or one that carries
some preferred status.”
Notes Compiled by Prof. V.S.Gopal
EXECUTIVE DIRECTOR
SCALE I: OFFICER
SPECIAL ASSISTANT
CLERK
Notes Compiled by Prof. V.S.Gopal
BASES OF PROMOTION
PROMOTIONAL POLICIES