Oracle Customer Snapshot

ANGELCOM S.A. Improves Customer Care with Oracle

Database
ANGELCOM S.A. is a Colombian company founded in 1980 to
implement technology projects. Five years ago, ANGELCOM
S.A. successfully developed and implemented the technical and
ANGELCOM S.A. operational infrastructure required to collect and process fees for
Bogota, Colombia the mass transit system of Bogotá, known as the TransMilenio
www.angelcom.com.co
System. Today, the company is a national leader in such systems,
Industry: earning ISO 9001 certification in 2002.
High Technology

Challenges
Employees:
100 Develop the ability to transmit and replicate 4 million daily
transactions for the mass transit system
Oracle Products &
Services: Guarantee that pertinent information such as sales, income, and
Oracle Database
outlays data is always available and accessible to clients
Oracle Advanced Security Reduce information update and centralization time
Oracle Application Server

Solution
Oracle Partner:
DB System Ltda. Implemented Oracle Database and Oracle Application Server to
www.db-system.com
automate data accumulation and transmission, boosting
company productivity by25%
“With Oracle Database as our Used Oracle Partitioning to reduce time needed to update and
engine, we offer our clients and centralize information by almost eight hours
manager reliable, solid, timely Gained the ability to replicate information in real time,
and available data and
speeding transmission of vital client data
information.” –Juan Pablo
Enabled the company make six years’ worth of operational data
Segura, Management Center
Director, Angelcom S.A. available via a reliable and scalable system
Leveraged the Oracle system to improve collection of national
and international passenger transport fees through the
implementation of the TransMilenio System

Copyright © 2006 Oracle. All rights reserved. Printed in the U.S.A. Published August 2006