Вы находитесь на странице: 1из 1

Bulacan Medical Mission Group Health Services Cooperative

Client Satisfaction Survey

determine patient experiences in emergency room department


determine patient experiences in inpatient stay in hospital
identify areas of strength and best practices
identify weak areas in patient expectation fulfillment
make recommendations based on results

Access
Communication
Courtesy
Personnel
Cleanliness of Physical Environment
Equipment
Respect for Patient's Rights
Safety
General Services
Waiting Time

Вам также может понравиться