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Gyula MEZEY
Zrínyi Miklós National Defence University,
Budapest, Hungary
E-mail: MEZEY@ZMNE.HU
Qualitative modelling
Let us recall some notions in the beginning:
− ES (Expert System)
According to the BCS (British Computer Society), an ES “is
modelling, within a computer, of expert knowledge in a given domain,
such, that the resulting system can offer intelligent advice or take
intelligent decisions”. Rather than imitating the reasoning processes
experts use to solve specific problems an ES concentrate only to achieve
similar results. Many ES work only at an advisory level [11]. When a
system has not got such an advanced level knowledge as an expert has, -
then it is not branded as ES, just an advisory level KB system.
− KB (Knowledge Base)
In an ES it is useful to separate functional entities (inference engine,
rules in the KB, facts in the domain DB (Data Base), DMBS (Data Base
Management System), user interface, knowledge acquisition facility). The
KB is a basic part of an ES, it is a specific software, which contains the
facts about a narrow domain and relevant heuristic rules. Though KB is an
essential part of an ES, not all ESs are RB (Rule Based) systems, – the
representative form of knowledge can be for example frame-based, script-
based or hybrid one as well, but these technicalities are not going to be
discussed.
The rules (or the procedures) can be seen as a ‘qualitative model’
(RB). Though it is in combination with a normative component, this
qualitative model fundamentally does not rely on a mathematical model.
The KB contains either a person’s knowledge related to scenarios, or
results of modelling and simulation. For the purpose of crisis management
the contingency plan and basic response knowledge based on earlier
decisions made in the planning, organizing and pre-crisis stages can be
included in a KB.
Though no single expert is available to provide all the relevant rules
from his intuition, it is a fundamental assumption of ES, that holistic
expert decision-making is valid. Circularity (self-referencing), redundancy,
incompleteness, conflicting rules, random error in human judgement can
usually be found in the KB of an ES. These problems in the particular KB
of crisis management are more risky, than in a simple ES. In ensuring
completeness, the short of experts and some sort of empirical disaster data
can be balanced by higher standards of transparent logic [12]. Neither a
single KB, nor a uniform way to change knowledge, no goal-directed
search with programming languages possessing inference capabilities
using generalized search should be assumed.
− Distributed net of ESs
To have a robust redundant ES a loosely coupled network of ESs
could be appropriate to use. Cooperating ESs in a distributed system could
‘talk’ to each other like experts do, - although, as is mentioned above not
all KB systems are real ESs with deep procedural knowledge. The various
RB agents would have to exhibit organizational behaviour and human-like
thought processes. One difficulty is ‘hypothesis-conflict’ resolution:
experts often come up with conflicting hypotheses.
When knowledge representation of a variety is distributed, then the
control logic should be highly structured, procedural. When implementing
a change in a rule, usually one merely can change a parameter (a data
beforehand, or interactively, during simulation).
The evaluation of a rule base (RB) depends only on the adequacy of its
resulting outputs fired by the facts. For example, in case of a negotiation
support system, the coherence of the qualitative model is self-contained,
and completeness and lack of contradiction are relevant. A meta-level
evaluation related to the theoretical coherence of the representation is
irrelevant.
Next two particular types of ES (useful in defence systems) are
identified:
− Bootstrapping
‘Bootstrapping’ is the full replacement of the human decision-maker
by a linear statistical model. A fundamental assumption of ‘bootstrapping’
is, that decision-makers are able to identify the key predictor variables of
that model [13]. Bootstrapping models are best in routine simple decision-
making while ESs are in advisory roles.
− Linear modelling
A particular type of KB, linear modelling uses human judgements,
predictions to build a statistical model [14]. If the person is an expert, the
assumed quality of his judgmental input is high. Know-how of employing
the appropriate models, interpreting the results is also should be contained,
since beside deep procedural knowledge, meta-knowledge also should be
handled.
– A KB for contingency planning
There are six major functional elements of a framework [15] to
support scenario generation for contingency planning. KB is a central
element of this framework. The KB should consist of at least three major
functional components of a problem: a video-archive can be instructive as
to the dimensions, dilemmas, multiple goals; a model-base refers to the
decision aids available; and a group-process base can be used to handle the
group-influencing options.
The collection of historical cases and their resolutions constitutes a
KB and CBR [16] or ANN [17] (Artificial Neural Network) can be applied
to identify patterns, relationships, which subsequently lead to formulating
rules for ES and infer potential solutions for solving future problems. Even
if it is so, building an ES is highly labour intensive. Reducing labour, for
structure discovery interactive induction and knowledge acquisition can be
combined and automated (for instance: Auto-Intelligence [18]).
Nevertheless, there are difficulties using ES in dealing with
unanticipated events.