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how do I…
→ Log
Job management
(printheads, errors)
→ Unload roll 64
→ Unload
54
sheet
manage prints
Cancel key
manage prints
an accessory card is installed; see page 23). when the time-out period expires or there are
Change the Queueing setting by selecting enough files to fill a page width. You can reprint
Queue On or Off from the Job Management files which have already been printed. See also
page 31, Avoiding Paper Waste by Nesting
( ) menu.
Pages.
To change the Nesting setting, see page 32, • You can send pages to the printer without
Turning Nesting On and Off. waiting for the current page to finish printing.
If the printer is turned off with unprinted files in • Pages are stored in the queue in the order
the queue, the files are lost and must be resent. they are received.
• You can manipulate the pages in the queue,
With Queueing Turned ON for example prioritizing them and reprinting
When Queueing is On and the printer receives them.
print files, the files are stored in the queue in the • You can use nesting, the printer’s paper-
manage prints
If nesting is turned on (see page 31, Avoiding files are sent. However, if you have sent a file in
Paper Waste by Nesting Pages) the prioritized error and want to avoid any chance of it being
job may still be nested with others. If you really reprinted, you can delete it by selecting it and
want this job to be printed next and on its own on choosing Cancel.
the roll, then first turn Nesting Off and then use To remove a job that has not yet been printed,
Move to front to move it to the top of the queue. simply identify it by its position in the queue (see
page 28, Position in Queue) and delete it, by
choosing Cancel and pressing the Enter key.
If the job is currently being printed (its queue
position is 0), and you want both to cancel the job
and to delete it from the queue, first press the
Cancel key and then cancel it from the queue.
manage prints
wasting paper. Grayscale may include a color page rendered
in grayscale.
The Printer Tries to Nest Pages When... • All must be at the same dots-per-inch setting.
• The printer is loaded with roll paper rather • All have the same print quality setting (Best,
than sheet paper; and Normal, Draft).
• In the front-panel menus, Queue is On (the • All have the same Margin sizes.
default). See page 27, Managing Pages that • All must be HP-GL/2 prints or all PostScript.
have Not Yet been Printed; and
• All must have the same Page accuracy.
• In the front-panel menus, Nest is On (that is,
Nesting does not cause any automatic rotation of
set to a value from 1 to 99 minutes). See page
pages.
32, Turning Nesting On and Off.
Ink Cartridges: Your printer uses HP No. 10 Black and HP No. 82 Cyan, Magenta and Yellow
Printheads: Your printer uses HP No. 11 Black, Cyan, Magenta and Yellow
Replacing Printheads 39
4 Release the latch on the printhead cover. You 5 Lift up the printhead cover; this will give you
may need to hold this latch up out of the way access to the printheads.
during the next steps.
40 Replacing Printheads
replace ink cartridges and printheads
6 To remove a printhead, lift up the blue handle. 7 With controlled force, pull the blue handle
upwards until the printhead is released from the
carriage assembly.
Replacing Printheads 41
8 Remove the tape from the new printheads. 9 Insert a new printhead, ensuring that the colored
label on the printhead corresponds to that on the
printhead slot.
42 Replacing Printheads
replace ink cartridges and printheads
10 When you have replaced all printheads that need 11 Close the latch on the printhead cover by
replacing, pull the printhead cover down over the catching the hook over the latch and moving the
printheads. handle towards the back.
Replacing Printheads 43
12 Finally close the window. Aligning Printheads
The printhead alignment procedure requires paper to
be loaded, and will take several minutes to perform.
You can start the procedure yourself, for example,
after clearing a paper jam, as follows:
1 From the main front-panel menu, select Ink
System ( ) and press Enter.
2 Select Align Printheads and press Enter.
Replacing Printheads 45
3 Choose Status and press Enter. 5 The printer will print and use a small calibration
pattern to ensure an optimal match between the
paper and the ink.
46 Replacing Printheads
Loading a Sheet of Paper 3 Use the Δ or ∇ key to select Load sheet and press
the Enter key. The following message will appear,
paper jam
there is probably paper jammed in the printer.
Paper jams can have various causes:
• The paper is too thick or too thin for the
printer, or is otherwise not supported
• The paper is creased or misaligned or is
bubbled
• Too much ink is being placed on the paper
causing it to cockle or bubble
• The end of the roll of paper is glued to the
paper jam
CAUTION The area where the printhead
carriage is parked can get quite dirty; be
careful not to get ink on your hands.
9 Close the window and switch on the
printer.
6 Carefully remove any of the jammed paper
which you can easily lift up and out from
the top of the printer.
7 Carefully pull the rest of the roll or sheet
down and out of the printer. You may need
to cut the edge of the roll with scissors.
Removing Jammed Paper 5
10 Wait for the printer to finish initializing. printer. Try disabling the cutter from the
11 Press the Form Feed and Cut key on the front panel; use → Cutter → Off.
front panel to eject any small pieces of
14 You are strongly recommended to use the
paper that are still in the paper path.
Align Printheads procedure (see page 44
12 Reload the paper as normal. If you are on the reverse of this Pocket Guide) after
using roll paper you may need to trim the clearing a paper jam, as the problem may
edge first, to ensure that it is straight. have caused the printheads to be
Note If there is still paper left in the paper misaligned. (Select → Align
path, try loading a sheet of stiff or rigid Printheads → Standard alignment.)
paper into the printer, such as heavy Note that you do not have to interpret the
coated or matte film; this will help to force patterns printed by the Printhead
out any paper jammed in the paper path. Alignment routine.
13 If the cutter seems to be causing the
problem, check in the User’s Reference
Guide on the Using Your Printer CD that
the type of paper is supported by the
6 Removing Jammed Paper
No Output or Slow Output
notice are:
Expandin
image quality
80
80
Ironk aure
op ernk
Pojfdj Chorme
op ernk
Pojfdj
Expand
ing Pos
or
Ink erov
Caps
Ink car
tridge
image quality
reverse of this Pocket Guide.
4 If the printheads do not seem to require alignment,
the printer prints Diagnostic Print A, several blocks
of color and a block of thin black broken lines (the
lines are actually very much closer than those
represented here).
5 Examine the broken lines in Diagnostic Print A
(Ignore this black bar)
carefully and indicate whether there are problems
with them.
the thin lines should be straight, though not
The sorts of problems to look for here are:
necessarily perfectly aligned.
• Jaggedness or serrations in the thin lines, like
this: ; The irregularities that are significant extend along
image quality
have been printed with the Print quality set to Best
(Ignore these
instead of Normal or Draft.
solid bars)
lines. If you answer that a color is defective, the If the Troubleshooting routine didn’t indicate that
printer tries to clean that printhead. printhead alignment was necessary, you can select
Align printheads in the Ink menu to try to solve any
If the printhead cleaning process completes,
further image quality problems.
Diagnostic Print B is printed again and you are
asked the same questions again.
11 Afterwards, if problems with images remain, use the
Troubleshooting procedure again.
image quality
If printheads have been
cleaned 3 times,
Troubleshooting finishes
No
and Magenta,
Yellow and Black
Yes
Printer prints Are Cyan patterns
(all OK)
Diagnostic Print B in Diagnostic
Print B OK?
No problems detected
image quality
calibration pattern and
makes the appropriate
internal adjustments.
Alignment error The printer was aligning its printheads, but encountered an error. Alignment has
Press ENTER to continue stopped.
Press the Enter key.
Alignment error due to The printer was aligning its printheads, but encountered an error due to some
printheads. printheads not printing properly. Alignment has stopped.
Press ENTER to see faulty Press the Enter key.
printheads
Cartridges will expire in days: One or more of the cartridges are about to expire. nn is the number of days until
nn expiry date of the cartridge that will expire first. The cartridges that are about to expire
are indicated below this message.
For details of the replacement procedure, see page 35 on the reverse of this
Pocket Guide.
Color calibration error The printer was performing a calibration of its color system, but encountered an error.
Press ENTER to continue Press the Enter key.
Error The printer has detected that one or more of the printheads is missing or has an error,
Select Replace Printheads as indicated by flashing crosses. The four icons refer from left to right to the Cyan (•),
Black (•), Magenta (•) and Yellow (•) printheads.
For an explanation of the replacement procedure, see page 38 on the reverse of
this Pocket Guide.
Error processing job. The file format is wrong and the printer cannot process the job.
Flushing rest of job Check the graphic language setting on the front panel (select Graphic Language in
the Set-up menu. Check that the format of the file is correct, for example, that a
PostScript file is encoded in ASCII, not in binary.
HP is not responsible for The printer has determined that one or more of the ink cartridges is not an HP
damage from use of non-HP product. Your product warranty only applies when you use HP ink. Any damage
ink. caused to your printer resulting from the use of non-HP ink cartridges is not the
Replace responsibility of Hewlett-Packard.
Continue If you want to replace the non-HP ink cartridges, select Replace and press the Enter
key. Otherwise, select Continue and press Enter to continue.
HP is not responsible for The printer has determined that one or more of the printheads is not an HP product.
damage from use of non-HP Your product warranty only applies when you use HP printheads. Any damage
printheads. caused to your printer resulting from the use of non-HP printheads is not the
Replace responsibility of Hewlett-Packard.
Continue If you want to replace the non-HP printheads, select Replace and press the Enter
key. Otherwise, select Continue and press Enter to continue.
Ink cartridge replacement The printer has detected that one or more of the ink cartridges is missing or has an
required error, as indicated by flashing crosses. The four icons refer from left to right to the
Cyan (•), Black (•), Magenta (•) and Yellow (•) cartridges.
For an explanation of the icons and details of the replacement procedure, see
page 35 on the reverse of this Pocket Guide.
INK CARTRIDGES need to be You have attempted to replace printheads, but the printer has detected that there are
functional. ink cartridges that are wrong. The ink cartridges must be replaced before the
Replace before replacing printheads can be replaced.
printheads First replace the faulty, empty or missing ink cartridges and then replace the
printheads. See “Replacing Ink Cartridges” on page 35 and “Replacing
Printheads” on page 38 on the reverse of this Pocket Guide.
Install missing cartridges and You are replacing printheads, but the printer has detected that some cartridges are
replace empty cartridges empty and some are missing. The empty cartridges must be replaced and the
before replacing printheads missing ones inserted before the printheads are replaced.
Follow the procedure for replacing empty cartridges, described on page 38 on
the reverse of this Pocket Guide. Press the Enter or Cancel key to continue.
Install missing cartridges You are replacing printheads, but the printer has detected that one or more cartridges
before replacing printheads are missing. The missing cartridges must be installed before the printheads are
replaced.
Follow the procedure for inserting cartridges, described on page 35 on the
reverse of this Pocket Guide. Press the Enter or Cancel key to continue.
Normal printheads found This message is displayed when normal printheads are detected during installation
Open window and replace with and the printer requires them to be replaced with the setup printheads.
SETUP printheads Remove the normal printheads and install the setup printheads. The procedure
is described on page 35 on the reverse of this Pocket Guide.
Open window and check You have replaced one or more printheads and the printer’s check has found that the
printhead cover is properly printhead cover is not securely closed.
closed Open the window and check the printhead cover. The procedure is described on
page 38 on the reverse of this Pocket Guide.
Note: This message may also appear following a paper jam, as the printer cannot
detect the exact reason for the problem. In this case you may have to resort to
powering off the printer or even removing the power cable from the machine, in order
to recover from the problem. See “Removing Jammed Paper” on page 3.
Open window and check During system start-up, which occurs when you first install the printer, you need to
proper installation of setup install the setup printheads. These special printheads cannot be used for printing, but
printheads must be used when the printer has been powered off. The printer has detected that
the setup printheads have not been installed correctly.
Open the window and follow subsequent instructions to reinstall or relocate the setup
printheads. Contact HP for advice if the setup printheads are missing or cannot be
installed correctly.
Front-Panel Error Messages 31
Message Explanation and Action
Option not available now You have selected an option in the menu that is not available at the moment. (The
printer may be busy, out of ink, out of paper, etc.)
Out of paper The printer ran out of paper while printing the calibration pattern.
Load a sheet or roll that is at least 65 cm (25 inches) long and 50 cm (20 inches)
wide.
Paper advance calibration is You are recommended to perform the Advance calibration routine, to ensure the
recommended. Load paper optimum print quality.
and select Paper advance Load a sheet or roll of paper and then select Advance calibration from the Paper
calibration. menu. See “Advance Calibration Routine” on page 22.
Press ENTER to finish
Paper advance calibration is You are recommended to perform the Advance calibration routine, to ensure the
recommended. optimum print quality.
Press ENTER to calibrate Press the Enter key to create the calibration pattern. See “Advance Calibration
Routine” on page 22.
Paper loaded with too much During the loading of paper, the printer has detected that the paper is skewed too
skew much, that is, it has not been loaded straight enough. (‘Skew’ is the angle between
Press ENTER to retry the actual paper edge and the correct line.)
Press CANCEL to abort Either: Press the Enter key to restart the loading procedure;
Or: Press the Cancel key to cancel paper loading.
Paper mispositioned The paper is not properly positioned in the printer. Either it is out of the load line
margins or it has moved too much from its previous position.
Reload the paper following the normal procedure, to solve this problem. See “Loading
a Sheet of Paper” on page 47 and “Loading a Roll of Paper” on page 58 on the
reverse of this Pocket Guide.
Paper not found During the loading of paper, the printer has detected that no paper has been loaded.
Press ENTER to retry Either: Press the Enter key to restart the loading procedure;
Press CANCEL to abort Or: Press the Cancel key to cancel paper loading.
Paper not present. The paper axis calibration routine has been triggered with out having paper loaded.
Load paper to print calibration Load paper; see “Advance Calibration Routine” on page 22 for details of the routine.
pattern
Paper too big While loading paper into the printer (roll or sheet), the printer has found that it is either
Press ENTER to retry too wide or too long (only for sheet) to be loaded properly.
Press CANCEL to abort Press the Enter key to load smaller paper, or the Cancel key to stop the load.
Paper too big to scan the During the paper loading for the Calibration routine, the printer has detected that the
pattern after printing it paper will not be loadable later when it will be needed for scanning. The minimum
size required for the print is 65 cm (25 inches) long and 50 cm (20 inches) wide.
Load a smaller sheet that satisfies this minimum requirement.
Paper too small While loading paper into the printer (roll or sheet), the printer has found that it is either
Press ENTER to retry too narrow or too short (only for sheet) to be loaded properly.
Press CANCEL to abort Press the Enter key to load larger paper, or the Cancel key to stop the load process.
Paper too small for a The Troubleshooting utility has found that the single sheet loaded in the printer is too
diagnostic print small for a Diagnostic Print.
Load a roll of paper, or a sheet that is A3-size or larger.
Paper too small to align The paper loaded is not big enough to contain the alignment pattern.
Unload the paper (select Unload roll or Unload sheet from the Ink menu) and then
load paper that is large enough—at least A4/Letter-size in landscape mode for
Standard alignment, or A3/B size in landscape mode for Special alignment.
Paper too small to print the The paper loaded is not big enough to contain the paper axis calibration pattern.
pattern Load a roll or sheet that is at least 65 cm (25 inches) long and 50 cm (20 inches)
wide.
Pattern not found The printer is trying to perform a scan of the calibration pattern, but the pattern was
Reload it again, please not found.
Reload the sheet that was printed by the Create pattern part of the calibration
routine.
Possibly a paper jam There may be paper jammed in the printer. (The printer has detected that a motor is
1. Open window blocked and the likely cause is a paper jam; however, it may be due to some other
2. Switch power off cause.)
3. Clear paper path Follow these steps to check the paper path, as described in “Removing Jammed
4. Switch power on Paper” on page 3. When the jammed paper has been cleared, you are strongly
5. Align printheads recommended to align the printheads, as they are quite likely to have become
misaligned as a result of the paper jam.
Printhead replacement not You have requested the printer to replace one or more printheads, but the printer is
available now. Cancel print busy printing a job and cannot honor the request now.
jobs before replacement Either: press the Cancel key to cancel the job that is currently printing, and then
again select Replace Printheads (from the Ink system menu).
Or: wait until the job has finished printing (and there are no more jobs in the print
queue), and then again select Replace Printheads (from the Ink system menu).
Printhead warning A problem has occurred with one or more printheads. The printheads are still
Poor print quality functional. The problem was detected either during printhead alignment or during
troubleshooting. If you have completed the routine, the system was unable to clean
the printheads fully.
You should use the Troubleshooting routine (see page 16) to correct any image
quality problems that may be apparent; alternatively, you should replace the
printheads (see page 38 on the reverse of this Pocket Guide).
PRINTHEADS not functional The printer is attempting to print a job, but finds that there is a problem with the
Replace printheads printheads. You may either replace the printheads at this stage or cancel the print.
Cancel print Select the required option and press the Enter key. If you decide to replace them, you
will be told which ones are failing or missing.
Printheads require alignment. The printer has detected that the printheads need to be aligned.
Load paper and select Align Press the Enter key to continue. Load a sheet or roll of paper, and select Align
printheads. printheads from the Ink menu. See “Aligning Printheads” on page 44 on the reverse
Press ENTER to finish of this Pocket Guide.
Printheads require alignment. The printer has detected that the printheads need to be aligned.
Press ENTER to align Press the Enter key to align them. See “Aligning Printheads” on page 44 on the
reverse of this Pocket Guide.
Problem found during A general problem was found during the Advance calibration routine.
calibration Respond to any other messages that appear on the front panel, indicating ink or
paper problems, and then retry the Advance calibration routine.
Problems detected in INK There is an error with the ink cartridges during the preparation of the ink system.
CARTRIDGES. Press the Enter key and then follow the instructions to replace the faulty ink
Continue process and replace cartridges.
them.
Press ENTER to continue
Replace empty cartridges You have requested the printer to permit the replacement of printheads, but the
before replacing printheads printer has detected that one or more cartridges are empty. The empty cartridges
must be replaced before the printheads are replaced.
Press the Enter key and follow the procedure for replacing empty cartridges,
described on page 35 on the reverse of this Pocket Guide.
Right edge of roll too far from The paper is out of the load line margins—too far from the line where it should be
load line loaded.
Press ENTER to retry Either: Press the Enter key to restart the loading procedure;
Press CANCEL to abort Or: Press the Cancel key to cancel paper loading.
Right edge of sheet too far During the loading of a sheet of paper, the printer has detected that the paper is too
from load line far to the left; it should be aligned close to the blue line painted on the right side of the
Press ENTER to retry platen.
Press CANCEL to abort Either: Press the Enter key to restart the loading procedure;
Or: Press the Cancel key to cancel paper loading.
Roll edge not found During the loading of a roll, the printer cannot detect the side edge of the paper. A
Please check roll edges are possible cause is that the media is transparent (clear); only non-clear media are
non-clear supported.
Press ENTER to retry Either: Press the Enter key to restart the loading procedure;
Press CANCEL to abort Or: Press the Cancel key to cancel paper loading.
Roll right edge too far from During the loading of a roll of paper, the printer has detected that the paper is too far
load line to the left; it should be aligned with the blue line painted on the right side of the platen.
Press ENTER to retry Either: Press the Enter key to restart the loading procedure;
Press CANCEL to abort Or: Press the Cancel key to cancel paper loading.
Sheet edge not found During the loading of a sheet, the printer cannot detect the side edge of the paper. A
Please check sheet edges are possible cause is that the media is transparent (clear); only non-clear media are
non-clear supported.
Press ENTER to retry Either: Press the Enter key to restart the loading procedure;
Press CANCEL to abort Or: Press the Cancel key to cancel paper loading.
Sheet not loaded The printer is trying to perform a scan of the calibration pattern, but no sheet was
Load sheet with printed pattern found.
Load the sheet that was printed by the Create pattern part of the calibration routine.
Sheet too long You have requested the printer to load a sheet of paper, but the sheet appears to be
Please check it is not a roll too long.
Press ENTER to retry Check that the paper is not a roll.
Press CANCEL to abort Either: Press the Enter key to try to load the sheet again;
Or: Press the Cancel key to stop the process. If the paper is on a roll, follow the
instructions on page 58 on the reverse of this Pocket Guide.
Troubleshooting finished The printer has finished the Troubleshooting routine and will not at this stage perform
Resume normal printing further cleaning on the printheads because this could damage the other ones.
If problem persists select However, according to the evaluation you have given, the printheads require cleaning
Troubleshooting again because there are defects in the Diagnostic Print.
Press ENTER to continue Press the Enter key. Then resume your normal printing activities. If the problem
recurs, try using the Troubleshooting routine again, or select Replace Printheads
from the front panel (in the Ink System menu) to replace the printheads that are
faulty.
Troubleshooting requires The Troubleshooting utility has found that there is no paper loaded in the printer.
paper for a diagnostic print. Load a roll of paper.
Unable to initialize ink system. The system cannot successfully complete the startup.
Call HP representative. Call HP for service.
Unable to prepare ink system. During ink system start-up, the purge of the ink system has failed and the system is
Open window to check SETUP asking you if the preparation has completed.
printheads Check the setup printheads and then follow the instructions in the front panel and
respond to further questions.
Unknown ink cartridges. The ink cartridges are not recognized by the printer as ink cartridges approved by HP,
Press ENTER to continue. and there is at least one that is new.
Press the Enter key.
Unknown paper format The format (roll or sheet) of the paper loaded in the printer is unknown.
Reload paper Reload the paper following the normal procedure, to solve this problem. See “Loading
a Sheet of Paper” on page 47 or “Loading a Roll of Paper” on page 58 on the reverse
of this Pocket Guide.
Unknown paper type The type of the paper loaded in the printer is unknown to the printer.
Select paper type Select a known paper type from the printer menu.
Unknown printheads. The printheads are not recognized by the printer as printheads approved by HP,
Press ENTER to continue. though the printer can still use them.
Press the Enter key.
Warning: color calibration not The printer has detected that the color calibrations have not been performed on this
done on this paper type paper type, and the system is configured to do them.
To calibrate color for the current paper type, select Ink menu → Color calibration →
Calibrate paper.
Warning! The color calibrations for the paper that is loaded have been lost.
Machine calibrations need to Follow the procedure described in “Advance Calibration Routine” on page 22.
be performed. Refer to guide
for instructions.
Warning: printheads not The printer has detected that the printheads have not been aligned since the last
aligned replacement.
You should align the printheads by selecting Align printheads from the Ink menu.
legal information
HP Product Duration of Limited Warranty (unless otherwise specified in the product
packaging)
Printer and Related HP Hardware: 1 Year (from the date of purchase by the customer)
Software: 90 Days (from the date of purchase by the customer)
Printhead: Until the “end of warranty” date printed on the product is reached, or 530 cc of HP
black ink or 200 cc of HP color ink have been cycled through the printhead,
whichever occurs first
Ink Cartridge: Until the original HP ink is depleted as indicated by the printer, or the “end of
warranty” date printed on the product is reached, whichever occurs first
legal information
7 HP shall have no obligation to repair, replace, or refund
until the customer returns the defective product to HP. B. Limitations of Warranty
8 Any replacement product may be either new or like-new,
1 TO THE EXTENT ALLOWED BY LOCAL LAW,
provided that it has functionality at least equal to that of
NEITHER HP NOR ITS THIRD PARTY SUPPLIERS
the product being replaced.
MAKE ANY OTHER WARRANTY OR CONDITION OF
9 HP products may contain remanufactured parts or
ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
components equivalent to new in performance or may
RESPECT TO THE HP PRODUCTS, AND
have been subject to incidental use.
SPECIFICALLY DISCLAIM THE IMPLIED
10 HP’s limited warranty is valid in any country where the
WARRANTIES OR CONDITIONS OF
covered HP product is distributed by HP except for the
MERCHANTABILITY, SATISFACTORY QUALITY, AND
Middle East, Africa, Argentina, Brazil, Mexico,
FITNESS FOR A PARTICULAR PURPOSE.
Venezuela, and France’s “Departements D’Outre-Mer”;
for those excepted areas, the warranty is valid only in
the country of purchase.
legal information
on the duration of implied warranties. address: Hewlett-Packard Customer Information Center,
3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA 19310 Pruneridge Avenue, Dept. MSDS, Cupertino, CA
AND NEW ZEALAND, THE TERMS IN THIS 95014, U.S.A. There is also a Web page:
WARRANTY STATEMENT, EXCEPT TO THE EXTENT http://www.hp.com/abouthp/envrnmnt/contents/envfacts/
LAWFULLY PERMITTED, DO NOT EXCLUDE, hpmsds.htm
RESTRICT, OR MODIFY, AND ARE IN ADDITION TO,
THE MANDATORY STATUTORY RIGHTS Electro-Magnetic Compatibility (EMC)
APPLICABLE TO THE SALE OF HP PRODUCTS TO
SUCH CUSTOMERS. FCC Statements (U.S.A.)
The U.S. Federal Communications Commission (in 47 cfr
Revision: June 23, 2000 15.105) has specified that the following notices be brought
to the attention of users of this product.
Regulatory Notices 51
Product Identification Numbers CAUTION Pursuant to Part 15.21 of the FCC Rules, any
HP Designjet 500 Series: C7769X, C7770X changes or modifications to this equipment not expressly
HP Designjet 800 Series: C7779X, C7780X approved by the Hewlett-Packard Company may cause
harmful interference and void the FCC authorization to
(where X is any single letter)
operate this equipment.
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions: (1) This Note This equipment has been tested and found to comply
device may not cause harmful interference, and (2) this with the limits for a Class B digital device, pursuant to
device must accept any interference received, including part 15 of the FCC Rules. These limits are designed to
interference that may cause undesired operation. provide reasonable protection against harmful
interference in a residential installation. This equipment
Shielded cables generates, uses, and can radiate radio frequency energy
Use of shielded data cables is required to comply with the and, if not installed and used in accordance with the
Class B limits of Part 15 of the FCC Rules. instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
52 Regulatory Notices
to try to correct the interference by one or more of the the limits for a Class A digital device, pursuant to part 15 of
following measures: the FCC Rules. These limits are designed to provide
a Reorient the receiving antenna. reasonable protection against harmful interference in a
b Increase the separation between the equipment and commercial environment. This equipment generates, uses,
legal information
the receiver. and can radiate radio frequency energy and, if not installed
c Connect the equipment into an outlet on a circuit and used in accordance with the instructions, may cause
different from that to which the receiver is connected. harmful interference to radio communications. Operation of
d Consult your dealer or an experienced radio/TV this equipment in a residential area is likely to cause
technician. harmful interference, in which case the user will be required
You may find useful the following booklet prepared by the to correct the interference at their own expense.
FCC: “How to Identify and Resolve Radio-TV Interference
Normes de sécurité (Canada)
Problems”. This booklet is available from the US
Government Printing Office, Washington, DC 20402, Le présent appareil numérique n’émet pas de bruits
Stock No. 004-000-00345-4. radioélectriques dépassant les limites applicables aux
appareils numériques de Classe B prescrites dans le
When connected to LAN cables using print server réglement sur le brouillage radioélectrique édicté par le
accessories: Ministére des Communications du Canada.
This equipment has been tested and found to comply with Connecté à un réseau par des accessoires de serveur,
Regulatory Notices 53
l’appareil n’émet pas de bruits radioélectriques dépassant VCCI Class A and Class B (Japan)
les limites applicables aux appareils numériques de Classe
A prescrites dans le réglement sur le brouillage
radioélectrique édicté par le Ministère des Communications
du Canada.
54 Regulatory Notices
Chinese EMI statement Taiwanese EMI statement
Class B
legal information
Class A for LAN cables connection using print server
accessory
Address
Hewlett-Packard Company
Manager of Corporate Product Regulations
3000 Hanover Street
Korean EMI statement Palo Alto, CA 94304
650/857-1501
Regulatory Notices 55
Sound
Geräuschemission (Germany)
LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN
45635 T. 19.
Telecommunications Statement
Telecommunications General Approval (UK)
The HP Designjet 500 and 800 Series printers, models
C7769X, C7770X, C7779X, and C7780X (where X is any
single letter) are approved under Approval Number NS/G/
1234/J/100003 for indirect connection to public
telecommunication systems within the United Kingdom.
56 Regulatory Notices
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
legal information
Supplier’s Name: Hewlett-Packard Company
Supplier’s Address: Avda. Graells, 501
08174 Sant Cugat del Vallès
Barcelona, Spain
declares that the product
Product Family: HP Designjet 500 and 800 series Inkjet Printers
Model Numbers: C7769X, C7770X, C7779X and C7780X
(where X represents any single letter)
Product Options: All
conforms to the following Product Specifications:
Safety: IEC 60950:1999 / EN 60950:2000
Declaration of Conformity 57
EMC: CISPR 22:1997 / EN 55022:98 Class B1 3 4
EN 55024:1998 +A1:2001 +A2:2003
EN 61000-3-2:2000/ IEC 61000-3-2:2000
EN 61000-3-3:1995+A1:2001/ IEC 61000-3-3/A1:2001
FCC Title 47 CFR, Part 15 Class B2 3
Additional Information:
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/
336/EEC, and carries the CE-marking accordingly.
1 The product was tested in a typical configuration with HP Personal Computer Systems and peripherals.
2 This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that my cause undesired operation.
3 The product exhibits Class A operation when connected to LAN cables using print server accessories.
4 Except clause 9.5 which was not applied.
58 Declaration of Conformity
legal information
Sant Cugat del Vallès (Barcelona),
November 10th, 2005 Josep-Maria Pujol
Hardware Quality Manager
Declaration of Conformity 59
60 Declaration of Conformity