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MONTHLY EIC BALANCED SCORECARD

Financial Internal
200% 120% 125% 200%
90% 105% 89% 90% 95%
80% 80%
100% 50%
100% 50% 67% 56%

0% 0%
Collections

Overdue
Turnover
PBT

Sales Mix

BVI - PI
Earned

BVI - Plant
Outsource

Commitm

Commitm
TWP - PI

WRM - PI
d Material

Commitm
Hours
Value)
(Sales

Debts

Total

WRM -
TWP -
Index

Plant

Plant
Total

Sold

ent

ent
ent
Customer Learning & Growth
150% 113% 103%
200% 80% 90% 80%
120% 100% 70% 67% 65%
50%
80% 80% 50%
100%
0%

Stock Holding

Reduction
New Product

Tax Savings
Audit Score

Audit Score

Audit Score

Improvement

Manpower
Reduction
0%

Reduction in
Utilisation

Utilisation

Utilisation
MMCS
OMCS

DMCS

Cost
Sales

Yield

Days
Delivery Primary and Customer
Compliance Secondary Complaints
Customer Visits Pending

Month being reviewed:


# Key Performance Indicator This Month Year to date
Unit

Plan Actual Performance Plan Actual Performance

Financial

1 PBT Rs lakhs 4 2 50% 20 8 40%

2 Turnover (Sales Value) Rs lakhs 50 60 120% 200 170 85%

3 Total Collections Rs lakhs 10 9 90% 40 32 80%

4 Overdue Debts Rs lakhs 50 40 125%

Customer

5 Delivery Compliance % 100% 80% 80%

6 Primary and Secondary Customer Visits # 1000 800 80%

7 Customer Complaints Pending # 10 12 120%

Internal

8 Sales Mix Index % 10% 5% 50% 20% 15% 75%

9 Outsourced Material Sold MT 10 8 80% 20 24 120%

10 Total Earned Hours Hrs 40000 42000 105%

11 BVI - PI % 90% 60% 67%

12 TWP - PI % 90% 50% 56%

13 WRM - PI % 90% 80% 89%

14 BVI - Plant Commitment % 100% 90% 90%

15 TWP - Plant Commitment % 100% 80% 80%

16 WRM - Plant Commitment % 100% 95% 95%

Learning & Growth

17 OMCS Utilisation Audit Score % 100% 80% 80%

18 DMCS Utilisation Audit Score % 100% 90% 90%

19 MMCS Utilisation Audit Score % 100% 50% 50%

20 New Product Sales Rs lakhs 20 10 50% 40 45 113%

21 Yield Improvement % 0.2% 0.1% 50% 1.0% 0.7% 70%

22 Reduction in Stock Holding Days Days 5 2 40% 10 8 80%

23 Manpower Reduction # 10 0 0% 150 100 67%

24 Cost Reduction Rs / MT 30 20 67% 200 130 65%

25 Tax Savings Rs lakhs 100 80 80% 300 310 103%