that cause them to have similar product and/or service needs. A true market segment meets all of the following criteria: it is distinct from other segments (different segments have different needs), it is homogeneous within the segment (exhibits common needs); it responds similarly to a market stimulus, and it can be reached by a market intervention. • Segmentation is the process of grouping people or ogansiations within a market according to similar needsd, characteristics or behaviours. • The division of a market into different homogenous groups of consumers is known as market segmentation.
• A market segment should be:
• Measurable • Accessible by communication and distribution channles • Different in response to a marketing mix • Durable {not changing too quickly} • Substantial enoug to be profitable • To get a product or service to the right person or company, a marketer would firstly segment the market, then target a single segment or series of segments, and finally position within the segment(s).