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Clarified and enhanced their
roles as mentors
To be able to effectively
advise, support and guide the
unemployed participants on
the programme
Ônderstand the practical
issues relating to the
mentoring process
Demonstrate an increased
range of mentoring and
communication skills
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Training was delivered over a
two day period and
included the following:
The mentor and learning
process
Assessing developmental
needs
Coaching styles

eeking and giving
information
Managing 1-
1-1 discussions
Reviewing and giving
feedback
Objective setting
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ruild an understanding of teams and


how they best operate
ruild on their team working capabilities
in order to achieve group goals through
synergy cooperation
Ônderstand how to manage professional
relationships through learning high
impact negotiation skills
Learn to routinely utilize effective
selling skills
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