TABLE OF CONTENTS

Chapter 1
Introduction

1-1 Bank………………………………………………………………………………..1

1-2 Evolution of banking………………………………………………………………2

1-3 Banking history in Pakistan………………………………………………………..3

1-4 Historical overview of Bank Alfalah Limited……………………………………..4

1-5 Objective of Bank Alfalah Limited………………………………………………..6

1-6 Vision Of Bank Alfalah Limited…………………………………………………..6

1-7 Management of Bank and Organizational Charts…………………………………10

1-8 Board of Directors…………………………………………………………………15

1-9 Branch Network……………………………………………………………………20

1-10 Purpose of Study………………………………………………………………….25

1-11 Objective of Study………………………………………………………………..26

1-12 Methodology……………………………………………………………………..26

1-13 Limitations……………………………………………………………………….27

Chapter 2
Automation at Bank Alfalah

2-1 Introduction……………………………………………………………………….28

2-2 Computer………………………………………………………………………….29

2-3 Computer Department at Bank Alfalah……………………………………………29

2-4 ATM(Auto teller Machine)/Debit Card……………………………………………32

2-5 Internet banking security…………………………………………………………..32

2-6 E Banking at Bank Alfalah………………………………………………………...33

 Chapter 3
Different Functional Division of BAL

3-1 Audit and Inspection Division…………………………………………………..35

3-2 Business Promotion Division……………………………………………………35

3-3 Credit Division…………………………………………………………………..36

3-4 Establishment Division…………………………………………………………..36

3-5 Finance Division…………………………………………………………………36

3-6 Human Resource Division……………………………………………………….36

3-7 Information technology Division………………………………………………...36

3-8 International Division……………………………………………………………37

3-9 Treasury Division……………………………………………………..………….37

Chapter 4
General Banking

4-1 Cash Department………………………………………………………………..38

4-2 Accounts…………………………………………………………………………38

4-3 Remittance Department………………………………………………………….41

4-4 Clearing and Collection………………………………………………………….43

4-5 BAL Account Opening Procedure………………………………………………43

4-6 Lockers…………………………………………………………………………..49

Chapter 5
Forms of Advances

5-1 Categories/Types Of Advances………………………………………………….50

5-2 Finance/Types of Finance………………………………………………………..53

5-3 Modes Of Securing Advances…………………………………………………. 55

 Chapter 6
Foreign Exchange Department

6-1 Foreign Exchange……………………………………………………………….57

6-2 Import……………………………………………………………………………57

6-3 Export……………………………………………………………………………62

6-4 Foreign Currency Accounts……………………………………………………...63

6-5 Inward And Outward Foreign Remittances……………………………………...64

Chapter 7
Products of Bank Alfalah Limited

7-1 Deposit Product…………………………………………………………………..65

7-2 Remittance Products……………………………………………………………...66

7-3 Credit Product……………………………………………………………………71

Chapter 8
Conclusions and Suggestions

8-1 Conclusions………………………………………………………………………78

8-2 Suggestions………………………………………………………………………79

Bibliography………………………………………………………………………….80

Appendix A-Auditor Report………………………………………………………….81

Appendix B-Board of Directors Report………………………………………………81