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“B U D G E T IN G S Y S Y”T E M
f O
1
CERTIFICATE OF TRAINING
DATE:
To
Bikaner.
Dear Sir/Madam,
This is to certify that Mr. Arun Pugaliya S/o Mr. Rajesh Pugaliya student of
your college for the session 2009-2011, has been under practical on-the-
training in our organization during 19-6-2010 to 2-8-2010, both days
inclusive.
During the course of his training he has gone through the working of our
Finance Department which includes Budget Allocation & Data Analysis on
already allotted budget (only for him).
His conduct during the training period was quite pleasing and admirable. He
has been found to be work minded, diligent and punctual.
Thanking you,
Yours faithfully,
(Senior Manager)
2
TO WHOM IT MAY CONCERN
This is certified that the Mr. Arun Pugaliya has undertaken the project report
for Bharat Sanchar Nigam Limited (Gurgaon). He had compiled the project
“------------------------------------------- -----Topic ------------------------------------------”
under my guidance.
The best of my knowledge his work is original & he has done an excellent
work. I wish him all the best in his future endeavors.
DATE: __ / __ / ____
MS ALKA SWAMI
3
DECLARATION BY THE LEARNER
This is to declare that I have carried out this project work myself in partial
fulfillment of the M.B.A. (MASTER OF BUSINEE ADMINISTRATION) degree.
The work is original has not been copied from anywhere else and has not
been submitted to any other university/ institute for an award of any
degree/diploma.
DATE:
PLACE:
SIGNATURE:
ARUN PUGALIYA
4
PREFACE
Last but not least, I received all required information and co-operation from
the organizational various departments. I hope that this report will meet the
education department.
5
ACKNOWLEDGEMWNT
I would like to thanks first of all BHARAT SANCHAR NIGAM (GURGAON) for
acting as guide or taking interest in my summer training for partial
completion of M.B.A. (MASTER OF BUSINESS ADMINISTRATION).
At the last but not the least I am very much grateful to our M.B.A.
department of College of Engineering & Technology, Bikaner, for giving as a
great opportunity to do Summer Training and thanks to all my friends or well
wishers who gave me valuable time most willingly and suggestions.
In gratitude
Arun Pugaliya
6
TABLE OF CONTENTS
:- Statement of problems 23
:- Introduction 28
:- Concept of budgeting 29
:- meaning of budgeting 31
:- Type of budgeting 32
:- Budgeting process 34
:- budgeting Techniques 35
:- definition of expanses 36
:- revenues strategies 40
:- Accounting Policies 41
:- Financial Statement 42
7
8
Chapter – 5 Data analysis and interpretation 56
Chapter - 6 SWOT Analysis 60
Chapter – 7 Conclusion & Suggestions 61
Chapter – 8 Biography 64
Chapter 1
9
Introduction to the Industry
(telecommunication industry)
10
The Indian telecommunications has been zooming up the growth curve at a
feverish pace, emerging as one of the key sectors responsible for India's resurgent
economic growth. India is has surpassed US to become the second largest wireless
network in the world with a subscriber base of over 300 million in April, according
to the Telecom Regulatory Authority of India (Trai).
The telecom industry is one of the fastest growing industries in India. India
has nearly 200 million telephone lines making it the third largest network in
the world .With a growth rate of 45%, Indian telecom industry has the highest
growth rate in the world.
History of Indian Telecommunications started in 1851 when the first operational
land lines were laid by the government near Calcutta (seat of British power).
Telephone services were introduced in India in 1881. In 1883 telephone services
were merged with the postal system. Indian Radio Telegraph Company (IRT) was
formed in 1923. After independence in 1947, all the foreign telecommunication
companies were nationalized to form the Posts, Telephone and Telegraph (PTT),
a monopoly run by the government's Ministry of Communications.
In 1986, two wholly government-owned companies were created:
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The Videsh Sanchar Nigam Limited (VSNL) for international telecommunications
and Mahanagar Telephone Nigam Limited (MTNL) for service in metropolitan
areas.
segments:-
1. Fixed Service Provider (FSPs),
2. Cellular Services.
12
Cellular services can be further divided into two categories: Global System for
Mobile Communications (GSM) and Code Division Multiple Access (CDMA).
The GSM sector is dominated by Airtel, Vodafone-Hutch, and Idea Cellular, while
the CDMA sector is dominated by Reliance and Tata Indicom. Opening up of
international and domestic long distance telephony services are the major growth
drivers for cellular industry. Cellular operators get substantial revenue from these
services, and compensate them for reduction in tariffs on airtime, which along with
rental was the main source of revenue. The reduction in tariffs for airtime, national
long distance, international long distance, and handset prices has driven demand.
2. Vodafone
3. Reliance
4. Bsnl
5. Idea
6. Tata Indicom
7. Aircel
13
Chapter 2
14
Bharat Sanchar Nigam Limited ( known as BSNL, India
C o m m u n i c a t i o n s Corporation Limited) is a public sector communications
company in India. It is the India’s largest telecommunication company with
24% market share as on March 31, 2008. Its headquarters are at Bharat
Sanchar Bhawan, H a r i s h Chandra Mathur Lane, Janpath, and New Delhi. It
has the status of Mini-ratna - a s t a t u s a s s i g n e d t o r e p u t e d P u b l i c
Sector companies in India. BSNL is India’s oldest and largest Communication
S e r v i c e Provider ( CSP). Currently BSNL has a customer base of 72.34
million (Basic& Mobile telephony). It has footprints throughout India except
for the metropolitan cities of Mumbai and New Delhi which are managed
by MT NL.
BSNL is numero Uno operator of India in all services in its license area. The
company offers vide ranging & most transparent tariff schemes designed to suite
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every customer. BSNL cellular service, Cell One, has more than 17.8 million
cellular customers, garnering 24 percent of all mobile users as its subscribers. That
means that almost every fourth mobile user in the country has a BSNL connection.
In basic services, BSNL is miles ahead of its rivals, with 35.1 million Basic Phone
subscribers i.e. 85 per cent share of the subscriber base and 92 percent share in
revenue terms.
BSNL has more than 2.5 million WLL subscribers and 2.5 million Internet
Customers who access Internet through various modes viz. Dial-up, Leased Line,
DIAS, and Account Less Internet (CLI). BSNL has been adjudged as the
NUMBER ONE ISP in the country.
BSNL has set up a world class multi-gigabit, multi-protocol convergent IP
infrastructure that provides convergent services like voice, data and video through
the same Backbone and Broadband Access Network. At present there are 0.6
million Data One broadband customers.
The company has vast experience in Planning, Installation, network integration and
Maintenance of Switching & Transmission Networks and also has a world class
ISO 9000 certified Telecom Training Institute.
Scaling new heights of success, the present turnover of BSNL is more than
Rs.351,820 million (US $ 8 billion) with net profit to the tune of Rs.99,390 million
(US $ 2.26 billion) for last financial year. The infrastructure asset on telephone
alone is worth about Rs.630, 000 million (US $ 14.37 billion).
The turnover, nationwide coverage, reach, comprehensive range of telecom
services and the desire to excel has made BSNL the No. 1 Telecom Company of
India.
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BSNL
Type State-owned
Industry Telecommunications
Products Wireless
Telephone
Internet
Television
Website Bsnl.co.in
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VISION
BSNL's Vision is to become the largest Telecom Service Provider in Asia. Its
Mission is to provide world class, state-of-art technology telecom services to
its customers on demand at competitive prices and world class telecom
infrastructure in its area of operation and contribute to the growth of India's
economy.
Become a total solution provider company and to provide world class telecom
services at affordable prices.
Become a global telecom company and to find a place in the ‘Fortune 500’
companies.
To become the largest telecom Service Provider in Asia
To remain market leader in providing world class Telecom and IT related
services at affordable prices and to become a global player.
MISSION
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OBJECTIVES
To provide quality and reliable fixed telecom service to our customer and
thereby increase customer's confidence.
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MAIN SERVICES PROVIDED BY BSNL
BSNL Provides almost every telecome service, however following are the
main telecome services being provided by BSNL in India.
Universal Telecome Services: - Fixed wire line services and wireless in local
loop (WLL) using CDMA Technology called B-fone and Tarang respectively.
BSNL is a domical operator in fixed line. As on December 31, 2007, BSNL had
81% market share of fixed line.
Cell One
BSNL Mobile
Ex-cel
Pre-Paid Mobile
BSNL Broadband
BSNL has launched its broadband services under brand name “BSNL
BROADBAND “on 14-01-05. This offers High Speed Internet Access with
speed ranging from 256 Kbps to 8 Mbps. Ever since its inception BSNL is
continuously expanding its broadband network in response to ever growing
demand of broadband service throughout India. Present customer base is 3.56
million, with equipped capacity of 6.1 million. BSNL Broadband service is
available in more than 3800 cities & 83000 villages.
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The services provided are:-
High Speed Internet Connectivity (up to 8
Mbps)
Band width on Demand (planned)
Virtual Private Network (VPN) service over broadband
BSNL Land line: - BSNL is the largest telecom operator in India and is known
to everybody for basic Telephony Services for over 100 years. Presently the
plain old, Countryside telephone service is being provided through 32,00
electronic exchanges, 326 Digital Trunk Automatic Exchange(TAX),
Digitalized public switched telephone Network(PSTN) all interlinked by over
2.4 lakh km of optical fibre cable.
21
BSNL has awarded the contract to leading telecom equipment maker Ericsson &
Nokia Siemens network for upgrading its technical services.
The high bandwidth of Nokia Siemens Networks' will allow BSNL to deliver high
data and triple-play intensive services such as Video on Demand, Video Multicast,
IPTV, Video Conferencing, and VPN to its many customers.
As part of the contract, Nokia Siemens Networks will deploy its Gigabit Ethernet-
capable IP DSLAMs Surpass hiX5625 (Digital Subscriber Line Access
Multiplexers) and chassis-based access switch (Surpass hiD6615). The company
will also supply end-user devices to enable BSNL provide speeds of up to 24Mbps
for ADSL2+ subscribers over its existing Copper infrastructure. Nokia Siemens
Networks provides a comprehensive portfolio of wireline
and wireless Broadband solutions including xDSL, GE, and GPON (Passive
Optical Networks), Carrier Ethernet, HSDPA, and WiMax.
22
Chapter 3
Research M ethodology
23
Statement of Problem:
Methodology
Every project work is based on certain methodology, which is a way to
systematically solve the problem or attain its objectives. It is a very important
guideline and lead to completion of any project work through observation, data
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collection and data analysis.
“Research Methodology comprises of defining & redefining problems,
collecting, organizing & evaluating data, making deductions &
researching to conclusions,
. 2) Secondary Data:
Secondary data will consist of different literatures like books which are
published, articles, internet, the company manuals and websites of company-
www.bsnl.com.In order to reach relevant conclusion, research work needed
to be designed in a proper way.
This research methodology also includes:-
Familiarization with the concept of finance and its various merits, demerits.
Thorough study of the information collected.
Conclusions based on findings.
Objective of Study:
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• To identify the various capital and working expenditures of the BSNL with
respect to Annual budget Reports of the BSNL.
• To study the various departments for come to know all condition of BSNL
Jaipur city center.
Limitations of Study
Financial analysis is a powerful mechanism of determining financial strengths
and weaknesses of a firm but, the analysis is based on the information
available in the financial statements. We has also careful about the impact
of price level chances, windows-dressing of financial statements, changes in
accounting policies of BSNL, accounting concepts and conventions, and
personal judgments etc. Due to the following unavoidable and uncontrollable
factors the factors, the result might not be accurate. Some of the problems
faced while conducting the survey are as follows:-
Chances of some biasness could not be eliminated.
A majority of respondents show lack of cooperation and are biased
towards their own opinions.
Some of the important Limitations of financial analysis are however,
summed up as below:
It is only a study of interim reports.
Financial analysis is based upon only monetary information and
non-monetary factors are ignored.
As the financial statements are prepared on the basis of a
going concern, it does not give exact position. Thus accounting
concepts and conventions cause a serious limitation to financials
analysis.
Changes in accounting procedure by a firm may often make
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financial analysis misleading.
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Chapter 3
Data Analysis and Findings
28
3.1 INTRODUCTION
29
Concept of Budgeting
Overview
Brief description
Advantages of Budgeting:-
Problem in Budgeting:-
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Budgeting is a difficult and responsible job. An organization’s ability to do
what it has planned to do and to survive financially depends on the budgeting
process. Whoever does the budgeting must:-
Where staff is competent to take full responsibility for the financial side of the
organization or project, the following would normally be involved in the budgeting
process:
o The Finance Manager and/or Bookkeeper;
o The Project Manager and/or Director of the organization or
department.
Where staff lacks confidence to do the budgeting, then Board members can be
brought in. Some Boards have a Finance Committee or a Budget Sub Committee. It
is a good idea to have someone on Board with financial skills. S/he can then help
the staff with budgeting.
The budget is the business of everyone in the organization. At the very least, senior
staff should understand the budget, how it has been drawn up, why it is important,
and how to monitor it.
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Meaning of Budget : -
Budget (from old French baguette, purse) is generally a list of all planned
expenses and revenues. It is a plan for saving and spending.
Budget is an integral part of running any business efficiently and effectively. It serves as
a plan of action for managers as well as a point of comparison at the period's end.
A budget is a document that translates plans into money - money that will need
to be spent to get your planned activities done (expenditure) and money that will
need to be generated to cover the costs of getting the work done (income).
It is an estimate, or informed guess, about, what you will need in monetary terms to
do your work.
Why budget?
Why is it important for an organization, project or department to have a budget?
Nearly everyone uses budgets in some form. From the household budget to
the multi-billion dollar budgets used in some corporations, budgets are a pretty
universal
However; a company's budget is a bit more involved. Most companies will
start with a master, or static, budget. A static budget is a budget with numbers
based on planned outputs and inputs for each of the firm's divisions. It's the first
part of budgeting, which determines how much a company has and how much it
will spend.
Types of Budget:-
Budgets can be classified according to Time, Function, and Flexibility.
ACCORDING TO TIME:
1. Long Term Budget
2. Short Term Budget
3. Current Budget
4. Rolling budget
ACCORDING TO FUNCTION:
1. Sales Budget
2. Production Budget
3. Cost of Production Budget
4. Purchase Budget
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5. Personnel budget
6. R & D Budget
7. Capital Expenditure Budget
8. Cash Budget
9. Master Budget
ACCORDING TO EFFICIENCY:
1. Fixed Budget
2. Flexible Budget
Sales budget: The sales budget is an estimate of future sales, often broken down
into both units and dollars. It is used to create company sales goals.
Production budget: Product oriented companies create a production budget which
estimates the number of units that must be manufactured to meet the sales goals.
The production budget also estimates the various costs involved with
manufacturing those units, including labor and material.
Cash Flow/Cash budget: The cash flow budget is a prediction of future cash
receipts and expenditures for a particular time period. It usually covers a period in
the short term future. The cash flow budget helps the business determine when
income will be sufficient to cover expenses and when the company will need to
seek outside financing.
Marketing budget: The marketing budget is an estimate of the funds needed for
promotion, advertising, and public relations in order to market the product or
service.
Project budget: The project budget is a prediction of the costs associated with a
particular company project. These costs include labor, materials, and other related
expenses. The project budget is often broken down into specific tasks, with task
budgets assigned to each.
Revenue budget: The Revenue Budget consists of revenue receipts of government
and the expenditure met from these revenues. Tax revenues are made up of taxes
and other duties that the government levies.
Expenditure budget: A budget type which include of spending data items.
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Budgeting Process:-
Budgeting is the formal procedure of
preparing budgets. It involves the following basic
steps:
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Budgeting Techniques:-
A large part of budgeting involves personal finance planning. All three of the
following activities are important when creating a budget that you can live
comfortably with, as well as one that helps you prepare for the long term.
Zero sum budgeting – This approach is used in personal finance to describe the
practice of allocating or budgeting every dollar of income received. With this
approach, if the budget for one item is increased then some other part of the budget
must be adjusted downward so that the total budget remains unchanged.
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actual volume of output does not provide meaningful information. Accordingly, the
budgeted costs per unit for all variable costs can be used and multiplied by the
actual volume of output to arrive at the flexible change proportionately to the level
of output for the former and to the level of sales for the latter cost. Fixed costs,
such as rent, however, do not normally change with the level of production or
sales. These budgeted costs, therefore, are not adjusted and left intact even though
the volume of sales and output may be different from the originally budgeted
levels.
Ultimately, a good budget is one which not only uses good budgeting techniques
but is also based on a sound knowledge of the business as well as the external
factors that affect it. The budget serves as a planning tool for the organization as a
whole as well as its subunits. It provides a frame of reference against which actual
performance can be compared. It provides a means to determine and investigate
variances. It also assists the company in planning again based on the feedback
received considering the changing conditions. An attainable, fair, and participatory
budget is also a good tool for communication, employee involvement, and
motivation.
Definition of expenses:-
In common usage an expense or expenditure is an outflow of money to another
person or group to pay for an item or service, or for a category of costs.
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Bookkeeping of expenses:-
In double-entry bookkeeping, expenses are recorded as a debit to an expense
account (an income statement account) and a credit to either an asset account or a
liability account, which are balance sheet accounts. An expense decreases assets or
increases liabilities. Typical business expenses include salaries, utilities,
depreciation of capital assets, and interest expense for loans. The purchase of a
capital asset such as a building or equipment is not an expense.
Capital Expenses:-
Capital expenses are expenditures creating future benefits. A capital expenditure is
incurred when a business spends money either to buy fixed assets or to add to the
value of an existing fixed asset with a useful life that extends beyond the taxable
year. these expenses are used by a company to acquire or upgrade physical
assets such as equipment, property, or industrial buildings. In accounting, a capital
expenditure is added to an asset account ("capitalized"), thus increasing the asset's
basis.
Funds used by a company to acquire or upgrade physical assets such as property,
industrial buildings or equipment. This type of outlay is made by companies
to maintain or increase the scope of their operations. These expenditures can
include everything from repairing a roof to building a brand new factory.
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• preparing an asset to be used in business
• restoring property or adapting it to a new or different use
• starting a new business
Operating Expenses:-
Operating expenses is an ongoing cost for running a product, business, or system.
Its counterpart, a capital expenditure is the cost of developing or providing non-
consumable parts for the product or system. For example, the purchase of
a photocopier is the CAPEX, and the annual paper, toner, power and maintenance
cost is the OPEX. For larger systems like businesses, OPEX may also include the
cost of workers and facility expenses such as rent and utilities.
accounting expenses
license fees
maintenance and repairs, such as snow removal, trash removal, janitorial
service, pest control, and lawn care
advertising
office expenses
supplies
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attorney fees and legal fees
utilities, such as telephone
insurance
property management, including a resident manager
property taxes
travel and vehicle expenses
leasing commissions
salary and wages
raw materials
Classification of expenses:-
1.fixed expenses
2.variable expenses
Fixed and variable expenses are the two main components of a company's total
overhead expense.
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Fixed expenses:-These are those that do not fluctuate with changes in production
activity level or sales volume,
Revenues Strategies
The telecom sector is the most competitive sector post liberalization. This has
resulted in a movement from growth based business model that emphasized
growth in numbers to profit-based model where the success is measured by
margins. BSNL as part of the transition has to adopt both cost reduction and
revenue enhancement measures, which would directly impact profitability.
It is evident that there is a declining trend in basic services and there
is stagnation in cellular revenues. Revenue maximization strategies will have two
components, one internal to the organization and the other external. The internal
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aspect would involve an initiative for change of process, technology,
organizational structure etc. In this context, revenue assurance is the key to
improving the bottom line for BSNL. This is proactive strategy to capture all
revenues due for the services provided. Presently, BSNL generates bills
through different softwares across the zones of operation, which are
disintegrated and provide only basic solutions. The industry standard for
revenue leakage is about 3 to 7% percent of revenue, which in money terms
translates to about Rs.2100 crores for BSNL. Therefore plugging revenue
leakages is just the first and most obvious part of a Revenue Assurance
Initiative. The key concerns for BSNL for effective revenue realization are –
Accounting policies:-
The specific policies and procedures used by a company to prepare its financial
statements. These include any methods, measurement systems and procedures for
presenting disclosures. Accounting policies differ from accounting principles in
that the principles are the rules and the policies are a company's way of adhering to
the rules
Revenue Recognition
Income from services is accounted for on accrual basis and in conformity with
Accounting Standard– 9 of ICAI. Accordingly,
a) Revenue for all services is recognized when earned and are realizable at the time
of billing. Unbilled revenues from the billing date to the end of the year are
recorded as accrued revenue during the period in which the services are provided.
Provision is made in respect of bills considered to be disputed (by the
management), debts outstanding for more than two years and for debts due for less
than 2 years, to the extent considered necessary by the management.
d) Sale proceeds of scrap arising from maintenance and project works are taken
into miscellaneous.
e) Income from SIMs, recharge coupons of Mobile, Prepaid Calling Cards, and
Prepaid internet connection cards are treated as income of the year in which the
payment is received since the extent of use of these cards within the financial year
could not be ascertained.
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f) Wherever there is uncertainty in realization of income, such as liquidated
damages, claims on Government Departments & local authorities etc., these are
recognized on collection basis.
Fixed Assets
1. Fixed assets are carried at cost less depreciation. Cost includes directly
related establishment and other expenses including employee remuneration
and benefits, directly identifiable to the construction or creation of the assets.
6. Cables are capitalized as and when ready for connection to the main system.
7. Intangible assets are stated at cost of acquiring the same less accumulated
Depreciation /amortization.
Depreciation /Amortization
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Depreciation is provided based on the Written Down Value method at the rates
prescribed in Schedule XIV to the Companies Act, 1956. Assets costing up to Rs.
5000.00 are depreciated fully in the year of purchase. Similarly, partition works
costing up to Rs. 2, 00,000.00 are depreciated fully in the year of construction.
The depreciation on machinery & tools used both for project and maintenance
work is charged to profit and loss account instead of capitalization.
All telephone exchange buildings, administrative offices and captive consumption
assembling premises/workshops are considered as normal building and not as
factory building. Accordingly depreciation is charged uniformly.
Intangible assets such as Entry License Fee for Telecom Service operations are
amortized over the license period (i.e. 20 years) and standalone computer software
applications are amortized over the license period subject to maximum of 10 years
as per straight line method.
Impairment of Assets
Assets, which are impaired by disuse or obsolescence, are segregated from the
concerned assets category and shown as ‘Decommissioned Assets’ and provision
made for the loss, if any, due to the difference between their net carrying cost and
the net realizable value.
Investments
Long-term investments are carried at cost, after providing for any diminution in
value, if such diminution is of a permanent nature.
Inventories
Inventories are valued at cost or net realizable value as the case may be - cost
ascertained generally on weighted average method; obsolete/non moving
inventories are valued at net realizable value.
Extra-ordinary items
Extra-ordinary items of income and expenditure, as covered by AS – 5, are
disclosed separately.
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Employee’s benefits
a) In respect of employees of DoT who have opted for absorption in the Company,
and employees on deemed deputation from Government, pension contribution is
provided at the applicable rates as per Government Pension Rules, 1972 and FR &
SR. The pension contribution covers the liability on account of gratuity.
b) The provision for gratuity liability in respect of applicable employees has been
made on the basis of actuarial valuation.
Manufacturing expenses
Expenses incurred at Factory units are allocated to the cost of the manufactured
products.
Taxes on income
Taxes on Income for the current period are determined on the basis of taxable
income and tax credits computed in accordance with the provisions of the Income
Tax Act, 1961.In accordance with the AS-22, Deferred Tax Liability is recognized
on the timing differences between accounting income and the taxable income for
the period taking into consideration the contents of Accounting Standard
Interpretations 3 and quantified using the tax rates in force or substantively enacted
as on the Balance Sheet date. Deferred Tax Assets are recognized and carried
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forward to the extent there is a virtual certainty that such deferred tax assets can be
realized.
Contingent liability
Liabilities, though contingent, are provided for if there are reasonable chances of
maturing such liabilities as per management. Other contingent liabilities, barring
frivolous claims, not acknowledged as debts, are disclosed by way of notes.
Segment reporting
The primary segment consists of ‘basic’ and ‘cellular’ services provided. The
manufacturing activities have not been treated as a separate segment since such
activities are essentially carried on as support service to other segments.
The following specific accounting policies have been followed for segment
reporting: Segment Revenue includes service income and other income directly
identifiable with/allocable to the segment. Income/expense, which relates to the
Company, as a whole and not allocable to individual business segment is included
in “Un-allocable Corporate Income/expense respectively”. Expenses that are
directly identifiable with/allocable to segments are considered for determining
Segment Results. Segment Assets and Liabilities include those directly identifiable
with the respective segments. Unallowable corporate assets and liabilities represent
the assets and liabilities that relate to the Company as a whole and not allocable to
any segment.
With keeping in mind a view of current fiscal situation and then arising out of
insufficient rain in large part of country, and consequent pressure on government’s
resources, bsnl issued further guidelines :-)
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For the year end 2010-11 every department shall affect a mandatory cutoff
of 10 %in non plan expenditure under the following head.
2. Economy measures:-
The following measures for fiscal prudence and economy will also come in force
with immediate effect:-
3. Purchase of vehicles.
Purchase of vehicles, except for operational requirements of the defense forces,
central Para military forces and security related organizations will not be permitted.
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Finance Policy of BSNL
Standards of Financial Proprieties
49
Expenses incurred by BSNL:-
51
12. Employer’s contribution towards EPF 3123
13. Administrative charges on EPF a/c 567
1009295
PART B ADMINISTRATION EXP.
14. Rent of building 4000
15. Rates & Taxes 2125
16. Water charges 125
17 Electricity charges 72000
18 Fuel charges 1435
19 Computer stationary 1500
20. Insurance 43
21. Vehicle running expenses 6578
22. Repair & maintenance 25000
23. Travel expenses 2456
24. Conveyance charges 445
25. Printing 2500
26. Stationary 499
27. Postal expenses 5000
28. Bank charges 83
29. Book & periodicals 100
30. Horticulture expenses 0
31. Police escort charges/ security guards 26789
32. General expenses 6789
33. Professional charges 425
34. Meetings 297
35. Lease charges 456
36. Business promotion& marketing 1245
expenses
37. Advertisement 345
38. Waiting charges 325
39. Commission 23456
Total 184016
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Grand Total 1193311
LTS 0 0 0 0
CDMA
TRIBAL AREA WILL 0 0
OFC 0 0 0
TOTAL
TA 0 0 0 0 0
BTY/PP/EWSD/CA/RS/AXE-
10 7053 7053
DSPT/SPV/HUB/SOFTWARE 0
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GRAND
TOTAL 0 94087 87126 21027 13124 215364
LTS 0 0 0 0
CDMA
TRIBAL AREA WILL 0 0
OFC 0 0 0
TOTAL
TA 0 0 0 0 0
BTY/PP/EWSD/CA/RS/AXE-
10 6789 6789
DSPT/SPV/HUB/SOFTWARE 0
GRAND
TOTAL 61 79711 67812 15801 12674 176059
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RESERVES AND SURPLUS (Rs. In lakh)
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DATA ANALYSIS AND INTERPRETATIONS :-
1200000
1000000
800000
600000 Staff Exp
Administration Exp
400000
200000
0
2010-11 2009-10
INTERPRETATION:-
Staff Expenditure level in the F.Y. 2010-11 was increased by 1.02% and
Administration Expenditure level in the F.Y. 2010-11 was also increased by
7.97%.
Allotment of capital expenditure budget for FY 2009-10 based on actual
expenditure in 2008-09:-
120000
100000
80000
20000
0
2010-11 2009-10
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INTERPRETATION:-
Urban area expenditure level in the F.Y. 2010-11 was increased by19.63 % and
rural area Expenditure level in the F.Y. 2010-11 was also increased by 17.67%.
16000
14000
12000
10000
8000 income
6000 Expenditure
4000
2000
0
2009-10 2008-09
INTERPRETATION:-
Income level in the F.Y. 2009-10 was decreased by 30.5% and expenses In
particular year was decreased by 57.8% based on 2008-09.
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INTERPRETATION:-
1. The reserve and surplus has raised from 0.66% from the last year by Rs
50533 lakhs.
2. With 0.17% capital reserve has decreased due to liabilities identified on
2.2 on schedule u.
3. The general reserve contingency reserves remain unchanged from 463270
& 200000 lakhs respectively.
4. Surplus has increased with 2.01% i.e. 57485 lakhs showing operational
and managerial efficiency.
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INTERPRETATION:-
Cash & bank level in 2008 to 2009 was decreased by 5.9%. In 2009-2010 income
level was increased by 4.7%. by this interpretation we come to know that income
level growth rate is increased by 10.6%.
INVESTMENT:-
INTERPRETATION:-
Investments in 2009-2010 was increased by 33.33%
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SWOT Analysis :-
STRENGTHS WEAKNESSES
• Pan-India reach • Non-optimization of network
• Experienced telecom service provider capabilities
• Total telecom service provider • Poor marketing strategy
• Huge Resources (financial & technical • Bureaucratic organizational set up
pool) • Inflexibility in mindset (DOT period
• Huge customer base legacies)
• Most trusted telecom brand • Limited number of value added services
• Transparency in billing • Poor franchisee network
• Legacy of poor service image
• Easy deployment of new services • Huge and aged manpower
• Procedural delays
OPPORTUNITIES THREATS
• Tremendous market growing at 20 lac • Competition from private operators
customers per month • Keeping pace with fast technological
• Untapped broadband services changes
• Untouched international market • Market maturity in basic telephone
• Can capitalize on public sector image to segment
grab government’s ICT initiatives • Manpower churning
• ITEB service markets • Multinational eyeing Indian telecom
market
• Diversification of business to turn-key
projects • Private operators demand for sharing
last mile
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Chapter 4
Conclusion and Suggestions
62
• Budgeting system of BSNL is good.
• The comparative study o f actual and expected budget depicts that financial
department working good, as expected expenditures are lower than actual.
• Salary of employees is much better.
Conclusion:-
After overhauling the Four years balance sheet of BSNL and all condition, I
have to reach this conclusion that;
Working process of BSNL is take very long time because of
which, BSNL is not being able to progress. So improved the working
process.
BSNL is facing the capital problem because of which financial
position of BSNL are affected.
BSNL is paying more taxes. Because of paying more taxes, financial
position of BSNL are affected.
There are very cut tough competitions among the private telecom
companies on the level of new trend of advertising to silence a major part of
Customers.
The entry of more Pvt. players in the telecom Sector have expanded the
product segment to meet the different level of the requirement like
3G,Broadband, phone line, cable connection in on wire line to provide of the
customers. It has brought about greater choice to the customers.
Suggestion
The study has provided with the useful data from the respondents. There has
a lot to be recommended. Following are the recommendations:
There should be improved the working process of BSNL. Because
working process of BSNL is taking more time.
o There is a need for better promotion for the investment & services.
63
o As the BSNL provides the telecom facility to its customers. It should
provide this facility by tie up with the other organizations as well.
64
Bibliography
Bibliography
65
BOOKS
NEWSPAPERS
Economic Times.
Business times
Business Standard
WEBSTIES
• www.bsnl.co.in
• www.google.com
• www.mpbsnl.com
• Wikipedia
• Skype
`MAGAZINES
Business world
B&P
66