K.C.

COLLEGE OF MANAGEMENT STUDIES

DOMINOS QUESTIONNAIRE

Customer Name : Date :

Age :

Gender :

Please tick the appropriate option to indicate your degree of satisfaction

Q1) Are you satisfied by the services provide by the Dominos.

(a) Extremely Satisfied (b) Satisfied (c) Neither Satisfied nor Dissatisfied (d)
Dissatisfied (e) Extremely Dissatisfied

Q2) Domino’s staff is always able to provide me with the information that I require.

(a) Strongly Agree (b) Agree (c) Neither Agree nor Disagree (d) Disagree (e)
Strongly disagree.
Q3) Dominos always gives value for money.

(a) Strongly Agree (b) Agree (c) Neither Agree nor Disagree (d) Disagree (e)
Strongly disagree.
Q4) Dominos would be my First choice.

(a) Strongly Agree (b) Agree (c) Neither Agree nor Disagree (d) Disagree (e)
Strongly disagree.
Q5) I Feel difficulties while placing order directly.

(a) Yes (b) No

Q6) Dominos sometimes refuses to take order.

(a) Yes (b) No

Q6) Rate Dominos for its quality of the pizzas.

Out of 10 ._______

Q7) Rate Dominos for its “30 minutes nahi to free” campaign.

Out of 10 ._______
Q8) Do you come here for
a) Lunch/ dinner
b) Have some snack
c) Hang out with friends
Q9) U come to dominos on
\a) 2 to 3 times a week
b) Once a week
c) Once a month
d) Once in six months