BANK OF BARODA

1.1 INTRODUCTION OF BANK OF BARODA

Bank of Baroda is one of the most prominent banks in India, having its total
assets as Rs. 1, 43,146 Crores as on 31st of March 2007. The bank was
founded by Maharaja Sayajirao Gaekwad III (also known as Shrimant
Gopalrao Gaekwad), the then Maharaja of Baroda on 20th of July 1908 with
a paid capital of Rs. 10 Lacs. From its introduction in a small building of
Baroda, the bank has come a long way to achieve its current position as one
of the most important banks in India. On 19th of July 1969, Bank of Baroda
was nationalized by the Government of India along with 13 other
commercial banks.

The bank offers a wide array of customized and specialized services to meet
the diverse needs of its customers, and these services have been categorized
into Personal Banking, Business Banking, Corporate Banking, International
Banking, Treasury Banking and Rural Banking services

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1.2 DEFINITION & MEANING OF BANK

BANK DEFINITION:

A financial institution that is licensed to deal with money and its substitutes
by accepting time and demand deposits, making loans, investing in
securities. The bank generates profits from the difference in the interest rates
charged and paid.

MEANING OF BANK:

A bank is a financial institution licensed by a government. Its primary

activities include borrowing and lending money. Many other financial
activities were allowed over time. For example, banks are important Players
in financial markets and offer financial services such as investment funds. In
some countries such as Germany, banks have historically owned major
stakes in industrial corporations while in other countries such as the United
States banks are prohibited from owning non-financial companies. In Japan,
banks are usually the nexus of a cross-share holding entity known as
thezaibatsu. In France, banc assurance is prevalent, as most banks offer
insurance services (and now real estate services) to their clients.

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1.3 HISTORY OF BANK OF BARODA

1990s

 1990: BoB opened an OBU in Mauritius, but closed its representative

office in Sydney.
 1991: BoB took over the London branches of Union Bank of India
and Punjab & Sind Bank (P&S). P&S’s branch had been established
before 1970 and Union Bank’s after 1980. The Reserve Bank of India
ordered the takeover of the two following the banks' involvement in
the Sethia fraud in 1987 and subsequent losses.
 1992 BoB incorporated its operations in Kenya into a local subsidiary
with a small tranche of shares quoted on the Nairobi Stock Exchange.
 1993: BoB closed its OBU in Bahrain.
 1996: BoB Bank entered the capital market in December with an
Initial Public Offering (IPO). The Government of India is still the
largest shareholder, owning 66% of the bank's equity.
 1997: BoB opened a branch in Durban.
 1998: BoB bought out its partners in IUB International Finance in
Hong Kong. Apparently this was a response to regulatory changes
following Hong Kong’s reversion to the People’s Republic of China.
BoB also acquired Punjab Cooperative Bank in a rescue.

 1999: BoB merged in Bareilly Corporation Bank in another rescue. At

the time, Bareilly had 64 branches, including four in Delhi.

In Guyana, BoB incorporated its branch as a subsidiary, Bank of

Baroda Guyana.

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BoB added a branch in Mauritius, but closed its Harrow Branch in

London.

2000s

 2000: BoB established Bank of Baroda (Botswana).

 2002: BoB acquired Benares State Bank (BSB) at the Reserve Bank
of India’s request. BSB was established in 1946 but traced its origins
back to 1871 and its function as the treasury office of the Benares
state. In 1964, BSB had acquired Bareilly Bank (est. 1934), with
seven branches; it also had taken over Lucknow Bank in 1968. The
acquisition of BSB brought BOB 105 new branches.
 2002: Bank of Baroda (Uganda) was listed on the Uganda Securities
Exchange (USE).
 2003: BoB opened an OBU in Mumbai.
 2004: BoB acquired the failed Gujarat Local Area Bank, and returned
to Tanzania by establishing a subsidiary in Dar-es-Salaam. BoB also
opened a representative office each in Kuala Lumpur, Malaysia, and
Guangdong, China.
 2005: BoB built a Global Data Centre (DC) in Mumbai for running its
centralized banking solution (CBS) and other applications in more
than 1,900 branches across India and 20 other counties where the bank
operates. BoB also opened a representative office in Thailand.
 2006: BoB established an Offshrore Banking Unit (OBU) in
Singapore.

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 2007: In its centenary year, BoB’s total business crossed 2.09 lakh
crores, its branches crossed 1000, and its global customer base 29
million people.
 2008: BoB opened a branch in Guangzhou, China (02/08/2008).
 2008: BoB opened a joint venture life insurance company with
Andhra Bank and Legal and General (UK) called IndiaFirst Life
Insurance Company
 2009: The Bank of Baroda registered with the Reserve Bank of New
Zealand, enabling it to trade as a bank in New Zealand (2009/09/01)

2010

 2010: Malaysia awarded a commercial banking license to a locally

incorporated bank to be jointly owned by Bank of Baroda, Indian
Overseas Bank and Andhra Bank.

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1.4 DEPOSITS OFFERED BY BANK OF BARODA:

1. FIXED DEPOSITS

TYPES OF FIXED DEPOSITS:

 Short Deposits

 A Scheme for High Return on your savings even for a short period of
less than 1 year. An ideal option for all transitory savings to meet the
requirements. An ideal option for all transitory savings.

 Overdraft / loan against deposit provided on demand upto 95% of

deposit amount without any guarantor and processing fee, filling of
any forms etc. even for 1 day and upto the maturity period of deposits
to meet short term requirements and needs.

 For such advances interest shall be charged 1.5% over the deposit rate
with monthly rests in case of depositor -borrower and in case your
friends want to avail loan against your deposit the rate of interest will
be a little higher depending on loan amount.

 Accepted as a Security by Govt. Deptt.

 Accepted as margin for Non-fund based facilities.

 Nomination facility is available.

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 Baroda Fast Access Deposit Scheme

Bank of Baroda's Fast Access Deposit is a prudent way to security, liquidity

and relief. The plan provides you with the facility of overdrawing your
account up to 95% of your deposits.

Join this deposit product with a minimum deposit of Rs. 10,000/-

Add to this, in multiples of Rs. 1,000/- (under RIRD plan)

Key Benefits

 Loan/Overdraft facility up to 95% of the deposit amount right from

day one.

 No additional documentation for availing overdraft.

 An additional 0.50% interest for senior citizens.

 Provision for nomination.

Terms & Conditions

 Minimum amount required to open an account - Rs. 10,000/-.

 Subsequent deposits in multiples of Rs. 1000 (under RIRD plan).

 Deposit Tenure:

o Minimum - 12 months.

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o Maximum - 120 months.

 Interest will be compounded quarterly depending upon the maturity

period of the deposit.

 No penalty for premature payment will be levied in case of premature

payment of deposits up to Rs. 5 Lakhs provided it remained with the
Bank for a minimum period of 12 months.

 On pre-matured withdrawal of your deposits amount, interest will be

calculated at 1% below the rate applicable for the period of deposits.

 Interest payments are subject to TDS (Tax Deducted at Source).

 Opening of a current account is mandatory.

 BOB Suvidha Fixed Deposit Scheme

A product is offering a combination of competitive interests as well as easy
liquidity. A convenient way of utilizing your deposits giving you the best of
both, long-term as well as short-term deposit plans.

Key Benefits:

 A highly flexible product, which works to your needs, always.

 Offers dual advantage of attractive rate of interest as well as flexible

withdrawal limit.

 Provision for nomination.

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 Regular Income Plan

Your deposits bring regular income i.e. monthly/quarterly/half yearly/yearly

and supplement your earnings.

Key Benefits:

 This plan does not demand any extra formalities, as concerns

overdrafts and withdrawals, hence enabling you to withdraw as much
as 95% of the deposit amount.

 Provides you the comfort of liquidity along with a security of your

money being in safe hands.

 An additional 0.50% interest for senior citizens (applicable only for

deposits of Rs. 10000/- and above).

 Provision for nomination.

Terms & Conditions:

 Deposit account can be opened with minimum amount of Rs. 1,000/-

and subsequent deposits in multiples of Rs.100/-.

 Minimum period of deposit is 12 months, extending to a maximum of

120 months.

 Interest on your deposit credited on quarterly basis.

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 No penalty for premature payment will be levied in case of premature

payment of deposits up to Rs. 5 Lakhs provided it remained with the
Bank for a minimum period of 12 months.

 On pre-matured withdrawal of your deposits amount, interest will be

calculated at 1% below the rate applicable for the period of deposits.

 Interest payments are subject to TDS (Tax Deducted at Source).

 Monthly Income Plan

The Monthly Income Plan is tailored for those individuals who regularly
need money to supplement their income i.e. each month. Interest earned on
your deposit becomes another source of income.

Key Benefits:

 This plan does not demand any extra formalities, as concerns

overdrafts and withdrawals, hence enabling you to withdraw as much
as 95% of the deposit amount.

 Provides you the comfort of liquidity along with a security of your

money being in safe hands.

 An additional 0.50% interest for senior citizens (applicable only for

deposits of Rs. 10000/- and above).

 Provision for nomination.

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Terms & Conditions:

 Deposit account can be opened with minimum amount of Rs. 1,000/-

and subsequent deposits in multiples of Rs.100/-.

 Deposit Tenure:

o Minimum - 12 months.
o Maximum - 120 months.

 Interest will be paid on monthly basis at discounted rate.

 No penalty for premature payment will be levied in case of premature

payment of deposits up to Rs. 5 Lakhs provided it remained with the
Bank for a minimum period of 12 months.

 On pre-matured withdrawal of your deposits, interest will be

calculated at 1% below the rate applicable for the period of deposits.

 Interest payments are subject to TDS (Tax Deducted at Source).

 Regular Income cum Recurring Deposit

Enjoy an increasing rate of interest with longer periods of deposit.

Compound interest ensures that your savings grow faster. The plan provides
you with the facility of overdrawing your account by way of a pre-issued
cheque of up to 95% of your deposits.

Key Benefits:

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 This plan does not demand any extra formalities, as concerns

overdrafts and withdrawals, hence enabling you to withdraw as much
as 95% of the deposit amount.

 Provides you the comfort of liquidity along with a security of your

money being in safe hands.

 An additional 0.50% interest for senior citizens (applicable only for

deposits of Rs. 10000/- and above).

 Provision for nomination.

Terms & Conditions

 Deposit account can be opened with minimum amount of Rs. 1,000/-

and subsequent deposits in multiples of Rs.100/-.

 Deposit Tenure:

o Minimum - 12 months.
o Maximum - 120 months.

 Interest will be compounded quarterly & credited to your account half

yearly.

 No penalty for premature payment will be levied in case of premature

payment of deposits up to Rs. 5 Lakhs provided it remained with the
Bank for a minimum period of 12 months.

 On pre-matured withdrawal of your deposits, interest will be

calculated at 1% below the rate applicable for the period of deposits.

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 Interest payments are subject to TDS (Tax Deducted at Source).

 Capital Gain Account Scheme, 1988

The Capital Gain Account Scheme primarily helps you avail of tax
exemptions from capital gains. It offers two types of accounts- Savings and
Term Deposits.

Key Benefits:

 Tax exemption under section 54(F)(4) of Income Tax Act 1961.

 Provision for nomination

Terms & Conditions:

 Interest rates as per Savings Deposits/Term Deposits.

 Interest payments are subject to TDS (Tax Deducted at Source).

 Term Deposits

Enjoy an increasing rate of interest with longer periods of deposit. Your

money remains safe and secure with an option of easy liquidity.

Key Benefits

 Loan/Overdraft facility up to 95% of the deposit amount

additional to the accrued interest thereon (nature of requirement
will not be a factor for withdrawal).

 For such loans interest shall be charged 1.50% to 1.75%

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(Depending on amount of loan) over the deposit rate with

monthly rest in case of depositor -borrower and in case of others
the rate of interest will be a little higher depending upon loan
amount. Interest rate on Loan against deposits of Senior Citizens
shall be charged at 1.25% over deposit rate.

 No processing fees will be charged for Loans and Advances

against bank deposits.

 The Govt. of India accepts the money deposited in this plan as a

security.

 Deposits can be accepted as the margin money for non-fund

based facilities.

 No penalty for premature payment will be levied in case of

premature payment of deposits up to Rs. 5 Lakhs provided it
remained with the Bank for a minimum period of 12 months.

 On pre-matured withdrawal of your deposits, interest will be

calculated at 1% below the rate applicable for the period of
deposits.

 Facility for auto renewal of your deposit, in case such instructions

haven't been received for the same. This ensures that you don't
lose out on interest.

 Provision for nomination

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 Baroda Tax Savings Term Deposit Account.

Eligible Persons:

 All individuals and HUF are eligible to invest in the product. It is

most suitable for income tax payers like salaried persons, higher and
middle-income group, retired persons etc.

 Deposit can be made in single name of an individual for himself or in

the name of the Karta of the HUF OR in joint name.

 Joint account may be in the name of maximum two adults or jointly to

an adult and a minor. As per Government’s present Guidelines, in
case of joint account/ joint holding of deposit, income tax relief will
be available only to the first holder of the deposit.

 The firms, companies, trust, societies, clubs, institutions, corporate

etc. are not allowed to invest under the product.

Period of the deposit:

Minimum 5 years with a maximum tenure up to 10 years.

Minimum & Maximum Amount:

 Minimum amount shall be Rs. 100/- & in multiples of Rs. 100/- .

 For availing Tax benefit maximum amount in a financial year - Rs. 1/-
lakh.

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2. CURRENT ACCOUNT

Current Deposits product is ideal for firm, companies, institutions, HUF,

individuals etc., who need banking facility more frequently. This is one of
the most basic and flexible deposit options, allowing transaction without
limiting the numbers.

You may choose from:

 Baroda Advantage Current Account

 Baroda Premium Current Account (BPCA)
 Baroda Premium Current Account-Privilege (BPCAP)

3. TYPES OF SAVING ACCOUNT

 Baroda Savings Account

Depending on the nature of the account and the governing terms and
conditions, Bank of Baroda offers you under Savings Accounts.

Click each product for more information.

 Baroda Centenary Savings Account

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 Savings Bank Account

 Super Savings Account

 Nagrik Bachat Khata

 Baroda Salary Advantage Saving Account

 Baroda Bachat Mitra
 Baroda Centenary Savings Account:

Baroda Centenary Savings Account a Superior Savings Bank a/c with added
value propositions. This product is available at all CBS branches in India.

Key Benefits:

 Auto sweep: Auto transfer of funds exceeding certain fixed amount to

Term Deposit to provide high yield on such funds.

 Auto reverse sweep in case of need to honour Cheque to Savings

account from Term Deposit.

 Free collection of outstation cheques drawn in favour of account

holder (postage out of pocket expenses are recoverable).

 IMMEDIATE CREDIT of outstation cheques upto Rs.25, 000/-, as

per norms.

 FREE DEBIT CARD.

 Savings Bank Account

Key Benefits

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 Simplest deposit option available to the depositor.

 Easy to operate. Terms and conditions kept lucid to facilitate a

layman's understanding. No hidden costs.

 Zero balance facility – Your Savings Bank Account with us remain

alive even when the balance reaches zero. This facility is only for
salaried employees in Central/ State Govt. Public & Private Limited
Companies, Agents of Life & General Insurance Corporations and
Students. Even for those receiving compensation from govt. for
acquisition of their properties.

 Your deposits are insured by DICGC

 Option for money withdrawal by withdrawal forms or by cheque.

 An ideal option to cultivate the habit of banking and saving amongst

the younger generation.

 Provision for nomination.

 Super Savings Account

The product is in the nature of superior Savings Bank Account with added
value propositions to high value resident customers. The product is available
at our computerized branches at Metro and Urban centers only.

Key Benefits

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 No charges for issuance of Demand Drafts (drawn on Indian

branches) / Banker's Cheques to meet personal needs of the
customers.

 Free transfer of funds to any branch of our bank by Mail Transfers /

Telegraphic Transfers (usual telegram charges to be recovered).

 Free collection of outstation cheques drawn in favour of a/c holder.

 Auto / Reverse Sweep: Auto transfer of funds exceeding certain fixed

amount to short deposit and auto retransfer to the account from short
deposit, in case funds are required in the account to bring you higher
interest with high liquidity.

 Nagrik Bachat Khata

The Indian economy has undergone a significant transformation since the

economic reforms in 1991 with the banking sector in the forefront. Nagrik
Bachat Khata is a product through which Bank of Baroda intends to extend
its services to a vast section of population by making banking easy and
convenient.

Key Benefits:

 Services designed to cater to a vast majority of Indian population

 Banking simplified

 Open account with an initial amount of just Rs. 50/-

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 Zero service charges for non-maintenance of a minimum balance of

Rs. 50/-

Terms & Conditions:

 Who can open the account:

All resident individuals who are eligible to open Savings Bank
Account avail of this offering in single or joint names. This product is
not for Non Resident Indians, Trusts, Societies, etc.

 Minimum amount:
Rs. 50/- at all centers (Metro/Urban/Semi Urban/Rural). No service
charges for non-maintenance of minimum balance

 Maximum amount:
There is no ceiling on the amount deposited/held in the account.
However, in case of minors (between 10 and 14 years), maximum
amount cannot exceed Rs. 1 lakh

 Account can be operated by the customers using withdrawal slip along

with pass book only.
A cheque book of -10- leaves will be issued on request for one year
free of cost.

 Number of withdrawals not to exceed thrice in a month.

 Baroda Salary Advantage Saving Account

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Bank of Baroda now has a special salary account with added benefits. It's a
saving bank account with an in built feature of overdraft facility to the
salaried persons.

Key Benefits

 Overdraft facility available upto Rs 1 lakh.

 Earn interest on credit balance account as per saving bank a/c rules.

 Free Chequebooks for routine requirement.

 No minimum balance requirement in the account.

 No ceiling on the amount to be deposited and credit balance in the a/c.

Terms & Conditions

 This account can be availed by regular employees of state/central

government, PSUs, semi govt. organizations, state/central govt.
corporations, urban development authorities, educational institutions,
universities, MNCs, reputed public ltd companies & selected private
ltd companies with minimum one year service with the organization.

 Age: Minimum - 21 years.

 Minimum take home salary - Rs5000/-

 The maximum overdraft limit - Rs. 1 lakh subjected to 90% of net

salary (average of last three months).

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 Third party guarantee.

 Baroda Bachat Mitra

Key Benefits

 Product Nature: Overdraft facility in Savings Account secured by

Pledge of Term Deposit

 Eligibility Criteria: Individuals eligible to open Savings Account

singly / jointly and having attained the age of 18 years

 Minimum Amount: Savings Account: There shall be no minimum

balance requirement for Savings Account; as such no service charges
shall be levied towards maintenance of minimum balance.
Fixed Deposit: Minimum amount of deposit accepted for the facility
would be Rs10000/- and thereafter in multiples of Rs1000/- with a
minimum period of 12 months and maximum period of 120 months.

 Maximum Amount: There shall be no ceiling on the maximum

amount to be deposited as fixed deposit and credit balance in Savings
Account.

 Overdraft Limit: To the extent of 80% of Fixed Deposit with a

minimum limit of Rs8000/- and maximum of Rs100000/- .
Third party FDRs are not eligible under this scheme.
FDRs issued by any other branch /bank cannot be pledged and
accepted as security, as per extant guidelines of the bank.

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 Interest Rate: Fixed deposit: As per contractual rate, at the time of

accepting deposit. .
Savings A/c: As per existing rules for credit balance in SB A/c’s and
for debit balance in Savings A/c 1.5% over Fixed Deposit rate with
monthly rests and a minimum of Rs25/- will be charged during a
month if overdraft facility is availed.

 Processing & Documentation Charge : ---Nil---

 Security for Overdraft facility: Pledge of FDR duly discharged by

the depositor. Letter of pledge of FDR ( LDOC -16 A)

 Other conditions :
o On due date of FDR the facility may be renewed at the request
of the customer. In absence of any request, overdraft facility
may be liquidated by appropriation of proceeds of the FDR
after giving due notice to the borrower or alternatively FDR
may be renewed under auto renewal facility and overdraft
facility may also be renewed at revised interest rate linked with
FDR, depending upon circumstances.
o If the borrower fails to pay the interest in overdraft account
and /or the accounts remains overdrawn for a quarter, bank
shall have right to cancel the facility, liquidate it by prepaying
the deposit and appropriating proceeds thereof after giving due
notice to the customer..

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o FDRs under BOB Suvidha will not be accepted under the

scheme.
o All the extant guidelines including KYC Norms will be
applicable while opening Savings and FDR accounts.
o Depositor may be given an acknowledgement having pledged
the duly discharged FDR with the bank.
o Existing procedure shall be followed by the branched for
premature payment of FDRs.
o Nomination Facility shall be available the depositors for their
Savings and Fixed Deposits Accounts.

1.5 DIFFERENT LOANS OFFERED BY BANK OF

BARODA

 Baroda Home Loan

Bank of Baroda invites you to be a proud owner of your own home and
offers easy Home Loan with a number of conveniences to suit your budget.

Home Loan is available for:

 Purchase of new / old dwelling unit.

 Construction of house.

 Purchase of plot of land for construction of a house.

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 Repaying a loan already taken from other Housing Finance

Company / Bank.

 Repayment period up to 25 years (floating rate option).

 Baroda Home Improvement Loan

Bank of Baroda brings to you a unique loan product. A loan

for Repairs / Renovations / Improvement / Extension of Home and for
Furniture, Fittings & Fixtures.

Key Benefits

 Loan available for repairs / renovation / improvement / extension of

the existing house.

 Loan available for purchase of furniture / fixtures / furnishing / other

gadgets such as fans, geysers, air conditioners etc. required, to:
o Our existing housing loan borrowers
o New borrowers
 Free Credit Card:
Free Credit Card (complementary for first year) will be issued to
borrowers with loan limit above Rs.2/-lakhs.

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 Loan Against Future Rent Receivable’s

Loan Against Future Rent Receivables has been developed considering

the growth potential in the real estate in various metros and urban centers,
where many commercial properties/shopping malls are being developed and
the owners approach banks for loans against securitization of future rent
receivables from such properties.

Key Benefits

 The scope for the New Product has been kept wide to cover the target
groups, viz. owners of immoveable properties (lessor) belonging to all
types of the constitution.

 The minimum and maximum loan limits are fixed at Rs.1 lac and
Rs.1000 lacs respectively.

 Baroda Career Development

Gainfully employed persons intend to pursue higher education, vocational

courses, trainings, pilot trainings, skill up gradation, diploma or degree
courses offered in aviation, hospitality and travel management, executive
development etc. in India / abroad. To help the future management leaders
acquire higher specialized managerial skills and dominate the global arena,
Bank of Baroda brings to you Baroda Career Development, a unique loan
facility for working persons.

 Baroda Two Wheeler Loan

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For those individuals who prefer to travel more conservatively or to get

to their destinations faster, a two-wheeler is as much a boon as it is to a
car owner. With newer models coming out each year, the options
available to the customer are both attractive as well as convenient.

Bank of Baroda's Two-Wheeler Loan make it possible to purchase a two-

wheeler and pay back in easy monthly installments, thereby reducing the
burden of a one-time payment.

All resident Indians, salaried, professionals, self-employed, businessmen

and farmers can apply for this loan.

 Baroda Traders Loan

The Baroda Traders Loan facility enables individuals, Proprietorships,

bodies such as Partnership firms and Co-op societies to avail of working
capital or undertake development of shop by way of loan/overdraft. Dealers
in gold/ silver jewelry are also covered under the scheme.

Key Benefits

 Option to avail the credit facility as loan or overdraft.

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 Advance available up to Rs. 200 Lacs.

 Loan can be repaid in a maximum period of 60 months.

 Baroda Mortgage Loan

Bank of Baroda brings to you an innovative combination of a loan and over

draft facility with flexible repayment options against the security of your
immovable property.

Key Benefits

 Ideal use of idle property - Generate additional income from an

otherwise idle property.

 Withdraw money as per your need and save on interest cost.

 Deposit surplus money / regular income / salary and save interest.

 Flexibility to withdraw money deposited earlier.

 Baroda Education Loan

Education is the most important investment one makes in life. Higher studies
and specialization in certain fields call for additional financial support from
time to time.

Whether you are planning school education (nursery to standard XII) of your
child, pursuing a graduate or post-graduate degree, the Bank of Baroda
Education Loans, can help finance your ambitions and goals.

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Following are the loan options available:

 Baroda Vidya

 Baroda Gyan

 Baroda Scholar

 Baroda Car Loan

In today's fast paced world, a vehicle is but a necessity. Yet other

expenses and plans in life take priority and the dream of owning a car
takes a back seat. Whether as a comfortable and dependable means of
transport or as a status symbol in society, we believe you deserve
ownership of a vehicle.

The Car Loans from Bank of Baroda are designed to finance the car that
suits your need and matches to your status & taste.

Bank of Baroda also presents unique ads on facility for installation of

CNG / LPG gas-kit in new/old (not more than 3 years) four wheeler.
Save money. Save earth. Convert to alternative fuel today and bank on us
for your financial requirements.

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 Baroda Loan to Doctors

Bank of Baroda brings to you Baroda Loan to Doctors, a one of its kind,
designed specially to cater to the financial needs of the doctors.

The advance is available for projects related to setting up / expansion of

nursing home / hospital / clinic and pathological lab etc.

Key Benefits

 The loan can be availed as a demand / term loan and / or overdraft as

per your preference

 The loan is available for following purposes:

o Development of clinic / Clinic-cum-residence, Nursing Home,

Pathological Laboratory.

o Purchase of medical / diagnostic equipments.

o Setting up of operation theatre.

 Baroda Personal Loan

A wedding in the family. Maybe it's high time you surprised your spouse
with a priceless gift. Or you simply need to pamper your family with an
extended vacation. These are the times when you may need a helping hand.

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That's when you can bank on us. Bank of Baroda's Personal Loan offers
financial help to meet your personal requirements.

Key Benefits

 Helps you take care of all kinds of expenses at a short notice.

 The Loan may be availed to meet expenses related to marriage, travel,

honeymoon, holiday and medical expenditure or for any other
personal use.

 The loan is also available to Pensioners/Defenses Pensioners

 Loan is also available for Earnest Money Deposits for buyers of

home/flat/plot

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 BANK OF BARODA

1.6 DIFFERENT CARDS PROVIDED BY BANK OF

BARODA

1. DEBIT CARDS

The Bank of Baroda International Debit Card is accepted at over 50000 Visa
Electron ATMs in India and 1000000 ATMs worldwide. The card is also
accepted at any 350000 merchant outlets in India and around 29 millions
globally. The card enables you to enjoy the convenience of cash-less
purchasing power without the fear of overdrawing your account

Key Benefits

 Take advantage of the most widely accepted card and be able to

withdraw from any ATM displaying the VISA logo, in India and
abroad.

 At VISA Electron merchant shops, it can also serve as your electronic

purse, and money gets debited instantly from your account, as you
pay.

 The Card allows you to get mini-statements from Bank of Baroda

ATMs, or to check the balance in your account, avoiding visits to
even our nearest branches.

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 BANK OF BARODA

2. CREDIT CARDS

A credit card is a system of payment named after the small plastic card
issued to users of the system. A credit card is different from debit card in
that it does not remove money from the users account after every
transaction. In the case of credit cards, the issuer lends money to the
consumer.

Types of credit cards: 

1. NEXTGEN BOBCARD GOLD

Eligibility:
Students of age 18 years & above of Professional Degree/Diploma level
courses.

Features:
Revolving credit: Rs.15, 000 onwards. (The company has the right to issue
cards with lower limits also with a min. limit of Rs.5,000/-)
 Cash withdrawal: 10% of sanctioned limit 
Photo card with signature scanned for security
Worldwide Acceptance

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 BANK OF BARODA

2. BOBCARDS GOLD (VISA)

Description

BOBCARD Gold is affiliated with Visa International & valid throughout the

world. It is globally accepted over 30 million locations and 8,00,000 ATMs
worldwide. BOBCARD presents these premium cards to offer its gratitude
to the High Net worth Individuals. Exclusively designed, these cards are
packed with great features and benefits. Its features offer you the freedom
you deserve and the convenience you desire.  What's more, you can
withdraw cash up to 20% of credit limit from our area offices/BOB/ATM's. 

Eligibility
Individual : Annual income of Rs. 3,00,000 or more.

Features
· Revolving credit : Rs. 75,000 (The company has the right to issue cards
with 
  lower limits also with a min. limit of Rs.50,000/-)
 
. Cash withdrawal: 20% of credit limit.
. Service charge on revolving credit limit : 2.5% (i.e. 30% APR

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 BANK OF BARODA

3. MASTERCARD GOLD

Description
BOBCARD Gold is affiliated with MasterCard International & valid
throughout the world. It is globally accepted over 30 million locations and
8,00,000 ATMs worldwide. BOBCARD presents these premium cards to
offer its gratitude to the High Net worth Individuals. Exclusively designed,
these cards are packed with great features and benefits. So, get your Gold
MasterCard today and be a part of the evolution.

Its features offer you the freedom you deserve and the convenience you
desire. Not to mention the extra benefit of insurance it offers -Accidental
Insurance and Baggage Insurance. What's more, you can withdraw cash up
to 20% of credit limit from our area offices/ BOB/ATM's. 

Eligibility
Individual: Annual income of Rs. 3,00,000 or more.

Features
· Revolving credit: Rs. 75,000 (The company has the right to issue cards
with lower limits also with a min. limit of Rs.50, 000/-)
. Cash withdrawal: 20% of credit limits.
. Service charge on revolving credit limit: 2.5% (i.e. 30% APR)
· Service charge on Cash withdrawal : 2.5% or Rs.100 whichever is higher

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 BANK OF BARODA

4. BOBCARDS EXCLUSIVES

Description:
This card is welcomed at over 29 million Merchant Establishments and over
8, 00,000 ATMs worldwide. This card is affiliated with MasterCard
International and is very popular amongst the Bobcards holder.

Eligibility
Individual: Annual income of Rs. 2, 00,000 or more.

Features
· Revolving credit: Rs. 40,000 onwards. (The company has the right to issue
cards with lower limits also with a min. limit of Rs.25, 000)
. Cash withdrawal: Cash limit will be 20% of the sanctioned credit limit.
(Subject to repayment of earlier cash withdrawal amount)
. Service charge on revolving credit limit: 2.5% (i.e. 30% APR) 
· Service charge on Cash withdrawal: 2.5% or Rs.100 whichever is higher
(at Bobcards/Bank of Baroda branches).

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 BANK OF BARODA

5. BOBCARD EXCLUSIVE WOMAN

Description
BOBCARD Exclusive Woman Card is a tribute to the glorious women of
India who are acclaimed for their contributions to the human civilization.
BOBCARDS presents this Card to offer its gratitude to the great women
souls of the land. This card is welcomed at over 29 million Merchant
Establishments and over 8, 00,000 ATMs worldwide. This card is affiliated
with MasterCard International and is very popular amongst the Bobcards
holder.

Eligibility
Individual: Annual income of Rs. 2, 00,000 or more.

Features
· Revolving credit: Rs. 40,000. (The company has the right to issue cards
with lower limits also with a min. limit of Rs.25, 000)
. Cash withdrawal: Cash limit will be 20% of the sanctioned credit limit.
(subject to repayment of earlier cash withdrawal amount)
. Service charge on revolving credit limit: 2.5% (i.e. 30% APR)
Service charge on Cash withdrawal : 2.5% or Rs.100 whichever is higher.

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 BANK OF BARODA

6. BOBCARD EXCLUSIVE YOUTH

Description
The youth of our nation is truly the dynamic force around which our society
and commerce is revolving. Not surprisingly, the youth demands only the
best. Be it in terms of career or lifestyle. As a tribute to this undying force,
BOBCARDS now presents Exclusive Youth Card packed with features
designed to support them even more in terms of convenience and financial
independence. This card is welcomed at over 29 million Merchant
Establishments and over 8, 00,000 ATMs worldwide. This card is affiliated
with MasterCard International and is very popular amongst the Bobcards
holder.

Eligibility
Individual: Annual income of Rs. 2, 00,000 or more.

Features
· Revolving credit: Rs. 40,000. (The company has the right to issue cards
with lower limits also with a min. limit of Rs.25,000)
. Cash withdrawal: Cash limit will be 20% of the sanctioned credit limit.
(subject to repayment of earlier cash withdrawal amount)

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 BANK OF BARODA

1) To study services offered by bank to the consumers.

2) To study the Product given by the bank to the consumers.

3) To see whether consumers are satisfied with the services offered by the
bank.

4) To study different types of Debit cards offered by the Bank of Baroda.

5) To promote fair and cordial relationship between the customers and the
bank.

6) To sell maximum product in market.

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 BANK OF BARODA

Since the study involves of a boom in Bank of Baroda exploitary research

will be helpful to do so. Study of this nature is based on primary to
secondary data.

A. Primary Data:-
As a research focus on the boom in Bank of Baroda the
annexure is mainly designed to find out the consumer for special
perception about different shares. The Interview method is used to
collect the data. The sample size was 50 and closed end it with
multiple choices questionnaire is taken for studies. The following
methods can be used as primary data:-
 Personnel Interview:-
The primary data can be taken by
personnel interview of the customer of the bank. Interview of
Mr. Rakesh Sharma, the manager of Bank of Baroda of Andheri
branch was taken to collect the information of the bank.

 Questionnaire:-
The survey was conducted in the area to
collect the information of Bank of Baroda. The questionnaire
was filled by the respondent of that bank to see whether they
are satisfied with the service of the bank.

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 BANK OF BARODA

B. Secondary Data:-
Sources of data that leads to intelligence are diverse
and wide range. The wide range of secondary data consists from
magazines, newspaper, text book and Internet etc.

 Text books:-
The information collected from the text book is also
known as secondary data. This information can also be used for
making the projects. Text book also helped in this project.

 Internet:-
In the internet there is much information which can be
used for making projects. There are websites in the internet
where the data is stored. This data is used for the projects. Most
of the information was collected from the internet from various
websites.

These are the way to collect the information for the projects which are
primary data and secondary data.

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 BANK OF BARODA

A financial institution that is licensed to deal with money and its substitutes
by accepting time and demand deposits, making loans, investing in
securities. The bank generates profits from the difference in the interest rates
charged and paid.

Bank of Baroda was founded by Maharaja Sayajirao Gaekwad III (also

known as Shrimant Gopalrao Gaekwad), the then Maharaja of Baroda on
20th of July 1908 with a paid capital of Rs. 10 Lacs. It offers the wide array
of customised and specialised services to meet the diverse need of its
customers, and these services have been categorized into Personal Banking,
Business Banking, Corporate Banking, International Banking, Treasury
Banking and Rural Banking services.

The accounts and deposits offered by this bank are short deposits, Baroda
fast access deposits scheme, bob suvidha fixed deposits scheme, current
account, various types of saving accounts, etc. There are types of loans
provided by the banks they are Baroda home loans, loans against future rent
receivables, Baroda career developments, Baroda two wheeler loans, etc.

Bank of Baroda provides Debit cards and various types of credit cards which
are used by the consumers of the banks. This is how the bank provides
various products to the consumers and offers various services to attract more
customers.

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 BANK OF BARODA

According to the survey, conducted by the research student of Smt.

Parmeshwaridevi Durgadutt Tibrewala Lions Juhu College of Arts,
Commerce & Science in suburban Mumbai, found that the maximum
number of customers are using saving a/c. in Bank of Baroda . There were
nearly 55% of customer having saving a/c in this bank. Only 25%customers
are using fixed deposit a/c. and 20% customers are using current a/c. in Bank
of Baroda.

According to the survey, I found that, more than 90% customers are fully
satisfied with the service which is offered by Bank of Baroda.

Today, the customers are living in technological environment that’s way

they demand tech oriented facilities like ATM, Credit Card, Debit Card,
Online Banking, E. Banking etc.

I found that the loan facilities which are offering by Bank of Baroda are very
good and regulations, interest rate, terms of maturity etc, are according the
customer’s requirements. The responses of these services are good.

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 BANK OF BARODA

I conclude that Bank of Baroda has increased its profit due to customers in
all of their areas by providing prompt service and friendly relationship with
their customer.

Bank of Baroda has put new ATM network in many places. Bank of Baroda
has issuing VISA debit card & credit cards which can also be used at point
of sales terminal ergo shopping malls etc. this helps the customer to get
urgent cash anytime & anywhere.

As far as services are concerned, it’s what a person would expect from any
public sector bank and little more.

The biggest advantages of Bank of Baroda are the competitive rates of

interest offers.

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 BANK OF BARODA

1. Name: ………………………………………………………………….

2. Address: ………………………………………………………………..

………………………………………………………………
…..

………………………………………………………………
…..

3. Sex:

Male Female

4. Age

Below 25 yrs 25-35

35-45 45 & above

5. Which type of bank account do you have?

Savings A/C Fixed deposit A/C

Current A/C Savings & current A/C

6. Which type of loans is provided by the bank?

Home loans Loan against property

Car loan Loan on Mortgage

7. Does the bank provide ATM CARDS?

Yes No

8. What types of credit cards do bank provides?

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 BANK OF BARODA

Gold Card Silver Card

Gold& silver Card none of these

9. Weather Bank of Baroda is better than other bank?

Yes No

If yes, reason:-

10. What kind of changes do you prefer in the services provided by

Bank of Baroda?

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 BANK OF BARODA

Website:

www.bankofbaroda.com
www.bob_managementparadise.com

47