Questionnaire for Transportation at

Retail Shops
Name of Shop owner/ Manager: ________________________________________

Location of Shop: _______________________________

1. How many people do you have for transportation management at shop?

a) 0-5 b)5-10 c)10-15 d)15-20 e)20 and above

2. Does your shop have your own transportation system? If yes then how many
vehicles?

a) 0-5 b)5-10 c)10-15 d)15-20 e)20 and above

3. If no, what is the other source of transportation?

a) Local transporters b)Roadways agents c)Courier Services d)Logistics

provider e) 3PL

4. What is the geographical area you need to cover to deliver your goods?

a) Local level b) City level c) District level e) State level f) National Level

5. What is the average number of trips i.e. supply and delivery takes place?

a) 0-5 b) 5-10 c) 10-20 d) 20-30 e) More than 30

6. Which type of following product you deal with, with respect to its weight?

a) Very light b) Light c) Moderate d) Heavy e) Very heavy

7. The local transport authority is co-operative regarding rules and regulation.

State your opinion.

a) Strongly agree b)Agree c)Normal d) Disagree e)Strongly

disagree
8. What percentage of your total cost is your transportation cost?

a) 0-5 b) 5-10 c) 10-15 d) 15-20 e) More than 20

9. What vehicle you frequently depend for your transportation?

a) Truck b)Railways c)Dumper d) Small tempo e) Cart

10. How will you rate on the scale of 5 the people providing you transport service?

a) 1 b) 2 c) 3 d) 4 e) 5

11. What is important factor for transportation?

a) Time b) Cost c) Quality d) Safety e) Service

12. Getting time, quality and cost at the same time is……………

a) Easy b) Easier c) Average d) Tedious e) More tedious

13. How will you rate available infrastructure for transportation?

a) Very poor b) Poor c) Moderate d) Good e) Excellent

14. What will you rate your experience when it comes to A-Z transportation?

a) Very poor b) Poor c) Moderate d) Good e) Excellent

15. How does the frequent rate hikes in diesel and petrol actually affect you?

a) Very less b) Slightly c) Moderate d) Highly e) Extremely