HOTEL MANAGEMENT SYSTEM

PROBLEM STATEMENT

Introduction:

This project is HOTEL MANAGEMENT SYSTEM; the main aim of this project is gives the
customer view of the hotel. The customer needs in hotel are, enquiry about rooms,
reservation process, vacating process, canceling the reservation, and the restaurant for food
items.

In this project the first module gives the customer view for lodging. The customer needs
enquiry for first process. So the enquiry process is shown in the project that works more
effectively than the manual process. The next process of customer is reservation. This
reservation is for may today or future, for this the reservation form can work more efficient
than the manual process. This form also checks the rooms for reservation dates. It is
interactive to the customer, if the rooms are not available it gives message and not allows
reserving for that date.

The next process for the customer is vacating the room. For this he needs the total bills. Also
he uses the restaurant for food that information also we need in the bill. The vacating form
works for this information effectively. This form calculates the user bills of room and
restaurant; it is minus by the advance. Shows the total bill he need to pay. The cancellation
process is the next process of the customer. For this the cancellation form works effectively.
The customers reserved for future needs the cancellation process. That time we need to
calculate the refund amount from the advance. For this, this form works efficiently.

The next module gives the restaurant information for the customer. The customer gives order
from room and also spot order. For the room order and the spot order the customer having same
process, only one different is for the room order he need to select the id, and for the customer
order he need to enter the name. The last module is reports of the hotel management system. It is
having all details of the database.

In the hotel management system, the customer operations in lodging, enquiry, reservation,
vacating, and cancellation, and in restaurant orders from the room, and customer spot
orders are the operations.
Exiting system:

The existed system is in that hotel is manual working. Using this many problems
can occur, for this system they used some bill books. That time any customer came
for enquiry or reservation they need to check every reservation in the book, that is
surly time wasting process. Also the man who is searching also important, some
times he may do some problems in the process. The same problems in restaurant
also possible, in the billing time wasting are possible to occur. Some drawbacks of
this existed system are

Time required to do manual work

Calculation is difficult

Security is low

Searching is difficult

Data entry is difficult

Need for computerization:

In order to escape from the disadvantages mentioned in the existing system, the system
need to computerize. In the computer system we can over come these problems. In this
system we can eliminate time wasting process. The searching is very easy to do compare
to the manual work. Also the calculations is very is to do. Data entry is easier than the
manual.

The main aim of this project is computerization of all customer needs. It is a database
system for creating a selective retrieved of information, for subsequent analysis,
manipulation and application.

The system has different modules for various activities. The various modules of the
system are rooms enquiry details, reservation details, cancellation details, vacating
details, and restaurant information.
Implementation of this system requires the use of computers with most versatile
system. Hence, this software is developed on MS-Windows platform using Visual
Basic 6.0.

This package if fully of menu-driven with pop-up menu being given wherever there
is a need. It is very simple in its creation and all the user-friendly facilities are
provided. Messages are given wherever there is a need. Special care has been
made for data integrity and security; in addition the authorization is also given. This
system of computerization is to ameliorate and make more advantages than the
existing system by being

More efficient

More reliable

Time saving and

Accurate

The unique micro computer server is used to maintain the database inMS-
ACCESS with Visual Basic as front end-tool. The reason for choosing this package,
Visual Basic is because of utilization of graphical interface facility and also of event-
driven property.