CUSTOMER:

CUSTOMER CODE:
PLANT LOCATION:
PLANT CAPACITY:

NO.OF KILN TPD TPH DIA LENGTH

Line 1
Line 2

PREATER TOWER:
NO. OF STAGE :
NO. OF CYCLONE:
TAD LENGTH:
TAD DIA:
FIRING:
INCALCINER: ---------% OF TOTAL COAL
IN KILN: --------------- % OF TOTAL COAL

REFRACTORY ARRENGEMENT INFORMATION

BRICKS INSTALLATION:

RECOMNDED
APPLICATION AREA INSTALLED MATERIAL ACE MATRIAL
Brick Quality Suppliar Brick Quality Remark
Topmost cyclone/riser
Mid cyclone/riser
Lower Cyclone/riser
feed pipe topmost
Feed pipe mid
lower stage feed pipe
Calciner
TA Duct---
calciner connectivity
Hood connectivity/take
of duct
Kiln Riser
Kiln tip
Kiln hood
Cooler….
Impact zone/first
compart
Second compart
third Compart
Horse shoue
Bull nose
Burner Pipe

CASTABLE
 RECOMNDED
ACE
APPLICATION AREA
INSTALLED MATERIAL MATRIAL Remark
Castable Quality Suppliar Castable Quality
Topmost cyclone/riser
Mid cyclone/riser
Lower Cyclone/riser
feed pipe topmost
Feed pipe mid
lower stage feed pipe
Calciner
TA Duct---
calciner connectivity
Hood connectivity/take of
duct
Kiln Riser
Kiln tip
Kiln hood
Cooler….
Impact zone/first compart
Second copart
third Compart
Horse shoue
Bull nose
Burner Pipe

COMPARISON ACCORDINGLY EXPERIENCED BY COSTOMER ( Please tick one of this

option)

• COST- CHEAPER THAN COMPITITOR PRODUCT(……………..)

COSTLY THAN COMPITITOR
SAME

• QUALITY (SERVICE LIFE)

FULFILL REQUIRED QUALITY/ AND CHEAPER ALSO
HAVING MORE QUALITY THAN COMPITITOR BUT COSTLY
HAVING MORE QUALITY ON THE SAME COST.
DO NOT FULFIL REQUIRED QUALITY THOUGH IT IS CHEAPER
COMPITITOR PROVIDES MORE QUALITY THOUGH IT IS LITTLE COSTLY
COMPITITOR PROVIDES CHEAPER AND QUALITY ALSO.
ON THE SAME COST COMPITITOR PROVIDES MORE QUALITY

• APPLICATION EASE APPLICATIPON AS COMPARE OTHER PRODUCTS

PROVIDES APPLICATION ENGINEER EVEN FOR SHUTDOWN WORKS ALSO
OTHER COMPANY DO NOT PROVIDE APPLICATION ENGINEER.
COMPITITOR COMPANY ALSO PROVIDE APPLICATION ENGINEER.
WE DO NOT NEED APPLICATION ENGINEER.
DIFFICULTIES IN APPLICATION AS COMPARE OTHERCOMPANY’S PRODUCT
 • CONSUMING HISTORY MATERIAL CONSUMING QUNTITY MONTH/YEAR

WE ARE CONSUMING YOUR MATERIAL FROM …………… YEAR AND WE CAN

TRUST ON THAT.
EARLIAR YOUR MATERIAL WAS GOOD BUT NOW WE CAN NOT TAKE ANY RISK.
WE ALWAS WANT TO GIVE CHANCE TO YOUR COMPANY IF QUALITY AND COST WILL
REMAIN SAME.
WE EXPECT INPROVEMENT IN QUALITY AND DECREASE MENT IN COST
PRICE ARE NOT SUITABLE FOR US BUT QUALITY WE CAN TRUST.
WE WANT TO GIVE CHANCE TO OTHER COMPANY BECAUSE IT IS CHEAPER AND WE
WANT TO TRY THAT’S QUALITY.
WE HAVE NOT BEEN USING YOUR MATRIAL SINCE YEAR. BECAUSE

SHUT DOWN STATUS:

LAST SHUT DOWN WAS TAKEN:
MAJOR REPAIRE ON

Equipment Material Installed Quality Suppliar Remark

NEXT SHUT DOWN WILL BE TAKEN ON DATED:

CURRENT REFRACTORY PERFORMANCE

• GOOD
• PROBLEM

PROBLEM IN REFRACTORY PERFORMANCE

EQUIPMENT PROBLEM MATERIAL SUPPLIAR REMARK