Questionnaire for Vodafone

1. Name of the organization : _____________________

2. Authorized Persons name and Contact No : _____________________

3. Type of the Business : ______________________

4. How Long in this Field : ______________________

5. Do you think Net-Connection is necessary for your organization?

Very much needed [ ]
Some what needed [ ]
Not so needed [ ]
6. Which Net-Connection is used in your Organization?
Broadband [ ]
Dial-up [ ]
GPRS [ ]
Others (Wireless...) [ ]
7. How many Systems are connected in the firm?
a) Less than 10 [ ]
b) 10 – 20 [ ]
c) 21 – 30 [ ]
d) Greater than 30 [ ]

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 8. Total Telecom Expense including voice & Data
a) voice
Below 2500 [ ] Above 2500 [ ]

5000-10000 [ ] Above 10000 [ ]

b) Data
Below 2500 [ ] Above 2500 [ ]

5000-10000 [ ] Above 10000 [ ]

9. Why do you prefer Vodafone Connection in your organization?

Offers [ ]
Quality of Service [ ]
Speed & Safety [ ]
Brand Name [ ]
10. Rate the following

Particulars Poor Fair Good Very Good Excellent

Speed
Safety
Security
Usage
Experience
After
Purchase
Service
(warranty,
repair,
customer
service)

11. The process of getting your problem resolved was:

Very poor [ ] poor [ ] Fair [ ] very good [ ] Excellent [ ]

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12. Compared to other product in this category, would you say that our product is.
Much better [ ] somewhat better [ ] same [ ] worse [ ]
13. Overall, I rate Vodafone Broadband.
Very poor [ ] Fair [ ] good [ ] very good [ ] Excellent [ ]
14. Do you have any suggestion in your Vodafone Connections?
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Thank you!!!