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Abbreviations....................................................................................................................... i
Executive Summary............................................................................................................. ii
4.0 References................................................................................................................ 23
This Strategic Logistics Plan clearly sets out the logistics strategies and links to the key
strategic initiatives that St. Augustine University wishes to vigorously pursue in the period of
five years (2009-2014). As a department we are confident that our initiatives shall spur
further university success and place it in an enviable position at the National, East Africa and
even global arena as a community of knowledge creation and dissemination.
This Plan comprises of The University Profile including; Mission, Vision, Objectives and
Core Values. It also comprises the University SWOT Analysis and the main Logistics
Strategic Plan.
The Logistics Plan comprises three objectives; maximizing customer (students) satisfaction
through provision of required academic and support facilities; providing a supportive work
environment that recognizes and rewards achievement through provision of teaching and
support facilities; and Achieving a cost-effective inventory management by ensuring
minimum ordering and inventory holding costs.
The Plan is also states the description of the individual logistics functions in relation to the
stated objectives; Major logistics Operational Plans and Action Plan Timetable stating the
Strategic Objectives and their Strategies, Key Performance Indicator, Timing, Expected Costs
and their Impact; Logistics Operational Requirements and the Logistics Financial Statement.
These initiatives shall require a substantial amount of capital to actualize. It is expected that
the University board and Management with support of academic and support staffs shall
bring detail and precision that will allow these plans to be budgeted both as regard to income
and expenditure as the implementation process roles out.
We therefore call upon all staffs and other partners to support our departmental objectives
and realize the University Vision for “Building the City of God”.
UNIVERSITY PROFILE
1.0 Introduction
St Augustine University of Tanzania (SAUT) is chartered as a secular non-profit
making private university. It was established by the Catholic Bishops of Tanzania in
accordance with the laws of Tanzania. It has a Certificate of Incorporation under the
Trustee incorporation Ordinance (Cap. 375) and a Certificate of Accreditation granted
by the Higher Education Accreditation Council (HEAC) now known as Tanzania
Commission for Universities (TCU).
The university extends over 600 acres in Nyegezi-Malimbe area 10km south of
Mwanza City. It lies 4km off Mwanza-Shinyanga road on the shores of Lake Victoria.
Mwanza can be reached from other parts of Tanzania and East Africa by train, air,
ferry and highway.
1.1 Background
St. Augustine University of Tanzania (SAUT), established in 1998, is the successor of
the Nyegezi Social Training Institute (NSTI) founded in 1960 as the Nyegezi Social
Training Centre by the Catholic White Fathers under the initiative of Bishop Joseph
Blomjous of the Mwanza Diocese.
The NSTI was established with a view to training indigenous manpower, regardless of
race or creed, in general management as well as in professional skills such as
journalism, accountancy, materials management, and health administration.
In 1975, the NSTI was entrusted to the Tanzania Episcopal Conference (TEC). The
TEC guided and managed the NSTI in achieving its aim of manpower training. More
than 2400 men and women graduated from the institute for service in the countries of
East and Central Africa until the 1998.
1.2.2 Mission
SAUT‟s Mission is:
i) To be a centre of excellence, providing high quality of
education, research and consultancies
ii) To contribute towards the satisfaction of the demand for
experts by the society in various fields of humanities, social
sciences, science and technology, law, medicine, and
agriculture by preparing competent and well qualified
intellectuals of high academic and moral integrity
This mission statement constitutes the purpose or legitimacy for its existence
as an institution.
Students & Community- Students are our customers and satisfying them is our
driving force. Our wish is to continually disseminate knowledge and
enhancing creativity.
SITUATION ANALYSIS
2.0 Introduction
This chapter provides the appraisal of the internal and external environment. In so
doing, it identifies the major strengths, weaknesses, opportunities and threats (SWOT
analysis). However, the university considers threats as challenges which are
convertible into opportunities, hence considering SWOC analysis. These must be
considered by the plan for the period 2010-2015.
2.1.1 Strengths
1. It has demand-driven academic programmes which can ensure sustainable
competitive advantage over other universities.
3. SAUT is destined to be the largest university in the Lake zone and among
large universities in the Tanzania. This provides opportunities for
economies of scale,
6. Through the programme of recruiting staffs from its own best students,
SAUT is in a better position to shape its own institutional tradition that
will foster success and contribute towards effective and efficient
implementation of the strategic objectives.
2.1.2 Weaknesses
1. National and International collaboration of SAUT and other higher
learning institutions is still at an infant stage.
2.2.1 Opportunities
1. SAUT being the only university in the Lake zone part of Tanzania; it has a
great opportunity of attracting students from Lake Zone regions and other
parts of Tanzania.
2.2.2 Challenges
1. Stiff competition with other universities creates the challenge for SAUT to
improve services in terms of human and physical facilities so as to attract
good local and international students.
3.0 Introduction
After understanding of the corporate objectives for the attainment of the overall
mission and vision of the university, this chapter gives a unified comprehensive and
integrated planning process to achieve competitive advantage through creating value
and customer service to ensure superior customer satisfaction by anticipating future
demand for logistics services and managing the resources of the entire supply chain.
The department also works closely with the Building and Estate section responsible
for buildings‟ construction through the whole tendering process and project
management.
The Logistics and Supplies section plays great role to the satisfaction of customer or
user departments and attaining of value for money purchases through buying in right
quality, right quantity, at right place, for right cost and at right time.
3.3 Strategies
Our department will employ twelve key strategies to achieve the above objectives and
university mission and hence positioning the community for future academic success,
these are;
3.4.1 Objective 1
Maximizing Customer Satisfaction
A detailed given supply chain shows where and how various facilities are acquired,
transported, stored and issued to the user departments for enhancing knowledge
acquiring.
1. Procurement
Under this function, emphasis is on material specification to ensure delivery of
the right materials in right quantity. Method of acquiring each good or service is
indicated.
Books
Each department needs to communicate the need for current books
relevant to their field of study.
Most of books will be purchased directly from the relevant professional
bodies. The quantity to be bought in a period of five years will vary
depending on the need for current books on annual basis.
Catering Service
Since is a non-core function, it will be outsourced so as to reduce
operating costs.
Competitive tendering will be employed in acquiring a service provider
and contract will be given on an annual basis.
Security Service
This service will also be outsourced as it is a non-core activity.
Competitive tendering will be employed in acquiring a service provider
and contract will be renewed on an annual basis.
2. Order Processing
By 2010/2011, Supplies section will have installed an on-line integrated
system.
The system will involve order placement, order status, order tracing and
back-order status.
This will minimize order processing time and hence achieving
customers‟ satisfaction.
3. Inventory Control
By 2010/2011, the department will have installed an automated
inventory control system.
The system will show inventory levels as new inventory is received or
issued maximum and minimum stock levels once reached and thus
immediately alerting for order replenishment and thus avoiding stock
outs and overstocking.
4. Warehousing Operations
By 2010/1011 to establish utilization of computers in warehouse
functions including shipping and receiving, order picking system, and
sorting system. The department will implement a system known as
Warehouse Information Network System (WINS).
5. Transportation
For most of orders made at the university, suppliers do quote prices
based on free on board (FOB) destination, in other words the price paid
for a product includes delivery to the buyer.
By 2013/2014 to buy a truck with 3 tons carrying capacity within the
given timeframe for enhancing transportation of user departments
orders.
6. Distribution
Acquiring of a 3 tons capacity vehicle to enhance distribution of tailor
made goods to other university centers in Morogoro, Tabora and
Mtwara,
7. Customer Service
The university through its supplies section is committed towards provision of
academic and support facilities of right quality, in right quantity, at right place,
for right cost at right time for users’ satisfaction. This will be achieved through
implementation of this five years‟ strategic logistics plan.
3.4.2 Objective 2
Provide a supportive work environment that recognizes and rewards achievement
A detailed given supply chain shows where and how various facilities are acquired,
transported, stored and issued to the user departments for facilitating their tasks.
Housing facilities
Competitive tendering will be employed in acquiring a supplier who can
supply various house furniture for a price reflecting value for money.
Office Facilities
Erecting and equipping sixty offices block by 2012/2013.
Competitive tendering will be employed in acquiring contractor and
facilities supplier whose price reflects value for money.
2. Order Processing
On-line integrated System will be employed as applied in item 3.5.1 (2)
for reducing order processing time and hence achieving customers‟
satisfaction.
3. Inventory Control
Automated Inventory Control System will be employed; this strategy will
be incorporated under item 3.5.1 (3)
5. Transportation
Acquiring 1 truck, incorporated with plans under item 3.5.2 (5).
Buying two buses with 40 passengers‟ carrying capacity.
The buses will be operating in the morning to the university and evening
from university to residential areas; 07hrs and 16hrs. The first bus will
be moving to and from Nyakato areas and the other to areas of Ilemela.
6. Distribution
Acquiring 1 truck for enhancing distribution and incorporated with plans
under item 3.5.1 (6)
8. Customer Service
Supplies department is committed towards provision of academic and support
facilities of right quality, in right quantity, at right place, for right cost at right
time for users’ satisfaction. This will be achieved through implementation of
this five years‟ strategic logistics plan.
3.4.3 Objective 3
Achieving a cost-effective inventory management
1. Procurement
The use of the right method of procurement depending on the value of
purchase aiming at achieving Value for money
Consolidating orders to attain discounts and reducing transportation costs
3. Inventory Control
Employing an Automated Inventory Control System. The system will;
Show inventory level as new items are received or issued
Maximum and minimum stock levels and alerts for order replenishment.
The use of EOQ model will also be incorporated to ensure keeping of minimum
stock to reduce carrying costs.
4. Warehousing
Installing a Warehouse Information Network System (WINS). The system will;
Increase efficiency in warehousing operations
Requiring less warehouse personnel and hence minimizing carrying costs.
2 full warehouse guards will also be employed to reduce risk of theft, pilferage and
fire.
5. Transportation
1 truck will be acquired to be used in carrying incoming and outgoing goods,
hence reducing transportation costs resulting from using other private carriers.
6. Distribution
Location of the warehouse within the campus reduces costs related to
distribution.
A truck to be acquired will reduce distribution costs to other university
centers and facilitating distribution within the campus.
1.Maximizing Customer 1.1. Provision of relevant Relevant books Beginning of each 200,000,000/= Students satisfied
Satisfaction books on time available year (2010-2015) with facilities for
acquiring
1.2. Erect and equip Adequate By end of 2,787,500,000/= knowledge and
accommodation accommodation 2012/2013 enhancing
facilities facilities available academic year creativity
1.3. Erect and equip Adequate lecture By end of 1,545,000,000/=
lecture halls halls facilities 2010/2011
facilities
2. Provide a supportive 2.1. Erect and equip Adequate offices By end of 1,215,000,000/= Staffs provided
work environment office facilities and its facilities 2013/2014 with supportive
that recognizes and work
rewards achievement 2.2. Providing Available Beginning of each 250,000,000/= environment
stationeries i.e stationeries i.e semester , 2010-
papers, chalks, papers, chalks e.t.c 2015
pens, staples e.t.c
3. Achieving a cost- 3.1.Use of right method Buying at right For @ project Minimization in
effective inventory of procurement price through right from 2010-2015 inventory
management reflecting value for procurement ordering and
money method holding cost
1. Capital Requirements
1 truck vehicle
Adjustable Steel shelves
Hand pallets/trolleys and forklift
2. Operating Requirements
Fuel and Lubricants
Vehicle Maintenance
Computer with internet facility and system software
1 working telephone
2 tables and 4 chairs
3. Workforce Requirements
3. Workforce Requirements;
*Salaries and Allowances
1 Principle Logistics and Supplies Mnger
(1,500,000*12*5yrs) 90,000,000
1 Warehouse superintendent
(750,000*12*5yrs) 45,000,000
2 Procurement & Supplies officers
(@500,000*2*12*5yrs) 60,000,000
2 Warehouse management officers
(@500,000*2*12*5) 60,000,000
2 Warehouse operators
4. Miscellaneous Requirements
Breakfast and refreshments
(5,400,000@yr * 5yrs)……… 27,000,000
Drinking water
(1,800,000@yr * 5yrs)…….. 9,000,000 35,000,000
3. Miscellaneous Requirements;
Breakfast and refreshments 5,400 5,400 5,400 5,400 5,400
Drinking Water 1,800 1,800 1,800 1,800 1,800
Grand Total 150,250 126,400 126,400 326,400 126,400
With successfully implementation of the stated logistics strategies, the plan will have
the following impact to the university;
Christopher M.; Logistics and Supply Chain Management, 3rd Edition, (1992),
Prentice Hall, UK
Lambert M. & Stock R.; Strategic Logistics Management, 3rd Edition, (1999),
McGraw-Hill, Singapore