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 is a concept that describes the beliefs of

an individual or culture. A set of 6
 may
be placed into the notion of a 6
 system.
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3 Àrganizational values define the acceptable

standards which govern the behavior of
individuals within the organization.
 a amples
3 ambition, competency, individuality, equality,
integrity, service, responsibility, accuracy, respect,
dedication, diversity, improvement,
enjoyment/fun, loyalty, credibility, honesty,
innovativeness, teamwork, e cellence,
accountability, empowerment, quality, efficiency,
dignity, collaboration, stewardship, empathy,
accomplishment, courage, wisdom, independence,
security, challenge, influence, learning,
compassion, friendliness, discipline/order,
generosity, persistency, optimism, dependability,
fle ibility
d
d
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£ ision To become a dynamic and efficient bank

providing integrated solutions in order to be
the first choice bank for the customers͟
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3 To provide value added services to our customers.
3 To provide high tech innovative solutions to meet
customers' requirements.
3 To create sustainable value through growth,
efficiency and diversity for all stakeholders.
3 To provide a challenging work environment and
reward dedicated team members according to their
abilities and performance.
3 To play a proactive role in contributing towards the
society.
 
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 d



3

  in terms of Keeping to one's word, promises,
agreements, being truthful, non-deceitful etc. with
employees, customers, vendors, government, etc.
3 




3   

3

 

 
3




 
  
among individuals, departments, divisions,
branches etc



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3   in offices, vehicles, for employees, customers. etc.
3 

 in offices, drawers, file cabinets, shelves,
paperwork, files, phone numbers, priority of work, daily and
weekly planning, etc.
3 


 

 in arriving on time to work, from
breaks, from lunch, to meetings, in replying to letters and
phone calls, in paying bills on time, etc.
3




 of offices, equipment, customer service areas,,
bathrooms etc
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3 Lack of a cellence in Service.

3 No Innovation & Growth.
3 Lack of Coordination & Cooperation with
the teams.