Robert F.

Gailey
8 Colonial Way (610) 308-9292
Aston PA 19014
MANAGEMENT PROFESSIONAL
Informatics Management * Change Management* Quality Manager
Results-driven professional with a progressive change and quality management car
eer with expertise in LEAN and Six Sigma. Ability to build long-term relationshi
ps with students, faculty and administration by establishing a high level of con
fidence and trust. Excellent interpersonal, writing, verbal communication and re
search skills. Visionary leader with a keen understanding of business priorities
and demonstrated expertise in rapidly advancing business.
CORE LEADERSHIP QUALIFICATIONS
Team Building / Leadership * P&L / Budgeting / Cost Control * Training & Develop
ment *Operations Management * New Business Development* Business Planning * Proj
ect Management
PROFESSIONAL EXPERIENCE
NMS Labs Willow Grove PA 2006 to 2009
Supervisor-Supervise multiple teams to process samples, lead process improvement
s, and set up quality improvement programs.
Selected Accomplishments
* Manage daily operations of clinical processing to improve productivity by 63%,
cut costs by 55%, and reduce error rate by 62%.
* Created CQI team to address quality improvements that included cost comparison
of errors to create a new training program.
*Built team spirit and culture.
* Created metrics and scorecard for whole laboratory and created metric team to
continue to monitor success.
Main Line Clinical Laboratory Wynnewood 2000-2004/2005-2006
Lead Processor- led multiple shifts while improving productivity and quality on
inpatient and outpatient samples.
Selected Accomplishments:
* Created group rotation for proper cross training with emphases of patient care
.
* Created flow rotation for laboratory departments.
Bryn Mawr Hospital Bryn Mawr PA 2004-2005
Anesthesia Technician-worked with Anesthesiologist and surgical nurses to assist
in treatment and patient care.
Selected Accomplishment:
* Worked to create cross-flow between shifts as well between doctors and nurses.
EDUCATION
Masters in Organizational Effectiveness with Specialization in Healthcare cumula
tive GPA: 3.59
Currently attending Immaculata University Immaculata, Pennsylvania
2008-Present
Bachelor of Arts in Healthcare Management cumulati
ve GPA: 3.65
Immaculata University Immaculata, Pennsylvania
2006- 2008
Associate Degree in Science for Health Professional cumulati
ve GPA: 3.45
Delaware County Community College Media, Pennsylvania
1999- 2003