KRISTIN DEMERS (603)577-8850

43 Congress St. Apt.16 Nashua,NH 03062 kd606578@wes

tpost.net
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OBJECTIVE Skilled Customer Service Representative professional over 8 years exp
erience, with a broad base of experience related to cash handling, computer oper
ations, and customer service.
PROFILE
Strong background in customer service. Includes eight years of experience writi
ng, cash handling and delivering customer satisfaction.
Superior written and communication skills. Proven ability to balance needs of co
mpeting groups on controversial issues.
Described as "personable team player" by supervisor, who added: "[Kristin] takes
direction well is innovative and a real pro in dealing with people."(2005)
PROFESSIONAL
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE. Cumberland Farms,NH
(2001-2009)
Solve customer problems through positive communication and dynamic interaction.
Perform cash drawer through end of day balancing daily receipts.
Have earned a reputation as a talented professional who can handle the responsib
ilities of taking charge of large projects and bringing them to completion while
building strong working relations with senior personnel on budget completion.
CASHIER. BJ'S Wholesale Club,NH
(1989-2001)
Consistent recommendations for procedural enhancement.
Trained and supervised delegate tasks for new hires.
Became known as a goal-driven professional who could be counted to always delive
r customer satisfaction.
CASHIER. Demoulas,NH
(1981-1989)
Have gained experience in a wide range of activities including:stocking incoming
merchandise, closing registers at end of day, balancing daily receipts and sett
ing up displays.
EDUCATION/TRAINING
Associates Accounting Degree, Hesser College, NH (1988)
Professional training includes courses in Microsoftword Processing NH (2002).