Los Angeles, CA 90025 310-820-4830 rh77edc4@westpost.net WORK HISTORY ________________________________________________________________________ 1996-2008 Fremont General Santa Monica, CA Mail Room Clerk for an Insurance and Finance Company * Sorted and delivered personal mail, FedEx, and UPS packages * Picked up outgoing items; metered outgoing mail, processed United Parcel shipm ents using UPS software, processed FedEx shipments using their website * Operated the Pitney Bowes mail insert and metering machines * Took inventory and stocked the copy rooms and kitchens ________________________________________________________________________ 1990-1994 Blue Shield of California Culver City, CA General Clerk for Health Insurance Company * Expedited the movement of sales literature to the appropriate party: agents, brokers, and customers * Performed data entry for orders * Answered phones: clarified benefits and rates, recorded orders, evaluated agen ts' marketing plans, and explained how to personalize marketing material to meet U.S. Post Service regulations * Tabulated inventory, specified items to be restocked, screened obsolete items, and received and inspected incoming material * Greeted and assisted agents, brokers, and new customers ________________________________________________________________________ 1988-1990 Kelly Services Culver City, CA Office Clerk for a Temporary Employment Agency * Required the ability to learn new work responsibilities quickly and work in pr essure situations during periods of work overload * Examples: * Worked for a aircraft tool maker during a change to a new computer system, edi ted and proofed computer printouts of the inventory, and created a new filing sy stem * Directed warehouse operations for a computer printer company ________________________________________________________________________ 1981-1983 Chase Revel, Inc. (Entrepreneur Magazine) Los Angeles, CA Mail Room Supervisor for a National Mail Order Company * Sorted personal mail * Verified amounts of incoming cash ________________________________________________________________________________ _____ EDUCATION B.A. cum laude-1987-Psychology-University of California at Los Angeles-twice a m ember of the Dean's Honor List-member of the Golden Key National Honor Society a nd Pi Gamma Mu, International honor Society in Social Science
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