You are on page 1of 1

CONTENTS

S. NO TOPICS PAGE NO.


Table LIST OF TABLES Table Name Page No.
No.
4.1 ARELIST
YOU OFCURRENTLY
FIGURES INSURED? 18
4.21 ARE YOU SATISFIED WITH YOUR CURRENT INSURER? 1
INTRODUCTION 19
1.1 CUSTOMER SATISFACTON 2
4.3 WHICH ONE IS YOUR FAVOURED
1.2 OBJECTIVES OF THE STUDY INSURANCE 3 20
1.3 COMPARITIVE STUDY 4
COMPANY?
1.4 SWOT ANALYSIS 12
4.42 ARE YOU INTERESTED
INDUSTRY IN THEPROFILE
AND COMPANY PRODUCTS OFFERED BY 15 21
2.1 INDUSTRY PROFILE 16
ICICI PRUDENTIAL?
2.2 COMPANY PROFILE 19
4.5 WHAT IS YOUR MAIN CONCERN WHILE TAKING 22
3 RESEARCH METHODOLOGY 29
INSURANCE POLICY?
3.1 RESEARCH DESIGN 30
4.6 DOES
3.2 THIS POLICY SATISFIED YOUR FINANCIAL NEEDS?31
METHODOLGY 23
3.3 DATA COLLECTION 32
4.7 PLEASE EXPRESS YOUR OPINION
3.4 SAMPLING TECHNIQUE USED FOR THE PREMIUM 32 25
3.5 SELECTION OF SAMPLE SIZE 32
PAID FOR THE ABOVE POLICY
3.6 STATISTICAL TOOLS USED 33
4.8 HOW3.8 DID
LIMITATIONS
YOU COME OFTO
THE STUDY
KNOW ABOUT THIS POLICY? 33 26
4.94 AREDATA
YOUANALYSIS
SATISFIEDAND FINDINGS
BY THE INCENTIVES ASSOCIATED 34 27
5 CONCLUSION & SUGGESTIONS 48
WITH YOUR POLICY?
5.1 CONCLUSION 49
4.10 ACCORDING TO
5.2 SUGGESTIONSYOU, IN WHICH AREA THE INSURANCE 50 28
APPENDIX 51
COMPANY SHOULD
QUESTIONNAIRE WORK UPON? 51
4.12 DOBIBLIOGRAPHY
YOU THINK THAT SERVICES HAVE IMMPROVED 55 29

AFTER ALLOWING PRIVATE PLAYERS IN INSURANCE

SECTORS?

LIST OF TABLES