Robert Hinojosa

3957 Gilman Ave, Louisville KY 40207, RobertHinojosa7@hotmail. com (h)502-819-83

39(c)775-247-5328
Enthusiastic retail sales professional seeking a position in a leadership role w
here my experience, abilities, and love for direct customer contact and the purs
uit of customer satisfaction would be effectively utilized.
P r o f e s s i o n a l P r o f i l e
* Effective Computer Technical skills
* Effective iPhone Technical skills
* Exemplary customer service skills
* Highly effective supervisory skills
* Inventory, freight processing
* Sales/merchandise auditing
* Visual displays and merchandise presentation
* Administrative , schedule writing, budget spread sheets, and all aspects of st
ore auditing
* Store trainer, conducted numerous new hire interviews, orientation presentatio
ns and specialized department trainings
* Jewelry, specializing in precious stones and high end watch repair
* Cash office; reconcile all cash, debt, credit and checks. Balance 17 register
tills and safe audits ensuring currency integrity
* Excellent computer skills, proficient in Word, Excel, PowerPoint, and store ma
inframe systems
P r o f e s i o n a l E x p e r i e n c e
Sykes Enterprises, Louisville KY
August 2009 to present
iPhone/iPad/Computer Technical Support Supervisor February 2010 to
Present
iPhone/iPad/Computer Technical Support Advisor August 2009 to
February 2010
Kohl's department store, Reno NV S
eptember 2004 to March 2009
Jewelry Supervisor
March 2008 to march 2009
Men's department Supervisor
October 2007 to march 2008
Children's, Footwear & House wares Supervisor December 20
06 to October 2007
Store Auditor
June 2005 to December 2006
Shoe supervisor
December 2004 to June 2005
Shoe sales associate
September 2004 to December 2004
**assisted with two Grand openings of Kohl's department stores.
Equipment/fixture assembly, map setting, merchandising, displays, receive initia
l inventory, setting to map, and staff training.

E d u c a t i on
Spanish Springs High school Graduate 2005
Sparks Nevada

P r o f e s s i o n a l R e f e r e n c e s
Misha Boone
Apple Support Trainer [W] 502-418-1673 [C]
 270-314-8841
Maryann Iverson
Store Manager, Kohl's [W] 775-787-8100 [C]
775-230-2565
Debra Higginson
Department Supervisor, Kohl's [W] 775-356-9677 [C] 775-
750-8868

P e r s o n a l R e f e r e n c e s
Sarah Catt [C] 812-786-20
57
Derima Stelck [C] 502-819-8329
Whitney Parsley [C] 502-541-6060