OBJECTIVE:To obtain a challenging position in Counseling as a trainee/entry leve

l within a growing company where I can gain an opportunity for future growth.
EXPERIENCE PROFILE:
Independently Employed 5/1998 to Present
Loan Originator
Assist customers with rebuilding their credit.
Prepare loan applications on and off line.
Help establish credit for first time buyers.
Research information using the Internet.
Housing Counselor 6/2007 to Present
HUD Certificate to assist client on and offline
Good communication skills in person and by phone
Educate clients assist with budget and financial forms
Assist foreclosure preventions and loss mitigation
Call Center 6/2007 to Present
Customer Service Experience courtesy and passionate
Call center position, handling inbound telephone calls
Data Entry make daily log very good phone skills
Tax Preparer 6/15/2007 to 5/9/2010
Tax preparation for individual and business clients
Site Coordinator managing the site set up
Training new assistors observe and assure the site
is running properly giving support to clients
. Schedule staff to ensure adequate staffing for the day
Data Entry
7/2005 to 1/2006
Impute data for Fenty 2006 Campaign Office
Make daily log entries, Computers basic
Communication and Phone skills, verbal and written
Typing 45wpm, fax machine, copies, & printers
National Housing Corporation Learning Center 9/2004
to 12/2004
Loan Processor
Interviewed clients for various loan programs
Analyzed credit reports. Evaluated appraisals
Submitting loan packages to (DO) Desktop Underwriter approval
Processing Conventional, FHA and VA using Fannie Mae underwriting
guidelines
Submitting 1008 & 1003 provided findings
District of Columbia/ Advisory Neighborhood Commissioner 1/2000 to 12/2002
Washington, DC
Advisory Neighborhood Commissioner
Scheduled appointments and meetings when needed..
Worked as a decision-maker to provide input to various DC Government agencies.
Handled and followed up on calls to ensure timely replies recognize urgent matt
ers.
Followed up issues and report to appropriate DC Government officials.
Handled complaints from residents concerning parking issues, street improvement
s,
zoning, economic developments, sanitation and trash collections.
Ability to effectively host a successful job and health fair within our communi
ty.