Salem, OR 97306 (503) 586-6786 Career Objective To obtain a position with the ability to utilize the sales, customer service, co mputer, and clerical skills I currently have and to gain more experience with a stable company. Skills: Excellent customer service skills and sales skills, general computer kn owledge, typing 40 wpm, alphabetic and numeric filing skills, Microsoft WORD, b usiness machines including fax and copier, general math skills, able to follow d irections, give directions, answer phones, organized, able to prioritize, multi- task, set appointments, and able to be part of a team or work individually. Previous Employers Wachovia Bank August 2005 - July 2010 Customer Service Representative Job Description: Telephone representative at inbound call center, some sales, m any different computer functions, including typing, redirecting phone calls, lig ht math, advising customers of bank policies and procedures, quoting balance and transaction information, dealing with many different types and levels of bank a ccounts, utilizing companies own data base, following up when needed, and genera l customer service. Nickel Ads May 2004 - June 2005 Advertising Representative Job Description: Outside sales including cold calling and maintaining existing client accounts on a regular basis with a weekly deadline. Dealing with several levels of management clientele and establishing rapport. Many clerical functio ns such as downloading photos to the computer and routing them to the inhouse gr aphics department, and entering classified ads into the company que. Excellent organizational skills, time management skills, attention to detail, and customer service skills were required. Factory Brand Shoes March 2000 - January 2002 Sales Representative/Assistant Manager Job Description: Selling shoes, ringing sales, handling money, making change, p rocessing debit and credit purchases, accepting new stock, organization of the f loor, managerial functions such as store opening, closing, balancing tills, ligh t bookwork, nightly batch processing, holding team meetings, approving time shee ts, taking applications, reviewing applications for potential employees, conduct ing interviews, and general store maintenance.