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Monona, WI 53716
(608) 341-6071 jh4596c6@westpost.net
Education:
Cardinal Stritch University Madison, WI. February 2010 - May 2012
Currently attending classes
Bachelors Degree in Business Management
Southwest Wisconsin Technical College Fennimore, WI. August 1999 - December 2
001
54 credits earned
Associates Degree in Accounting
Southwest Wisconsin Technical College Fennimore, WI. March 1998
H.S.E.D. with honors
Delavan-Darien High School Delavan, WI.
Courses:
Accounting I, II, III Cost Accounting Life/Health Insurance License
Income Taxes I & II Principles of Finance Accounting Office Procedures
Computer Concepts Business Math Computerized Accounting
Work Experience:
February 2008 - Current Allstate Insurance Company
Position: Claims Processor Specialist
Inbound / Outbound handling of claims for Auto / Home Policies
August 2007 - February 2008 American Customer Care (Pharmacy Benefits Management
)
Position: Inbound Agent
Receive calls from Pharmacies/Doctors for prescription processing.
January 2007 - April 2007 Manpower Employment Agency
Position: Office/Clerical - Cummins Emissions Solutions
Mineral Point, WI
May 2006 - December 2006 Richards Benefits & Financial Services, Beaver Dam, WI
Position: Commissions Accountant/Licensing Coordinator
July 2004 - March 2005 Charter Communications, Dodgeville, WI. 53533
Position: Customer Service Representative
Duties: Answering Telephones, Greeting/Assisting Customers,
Verification/Entry of financial batches, Work Order Verification,
Daily/Weekly Reports, Sales, Customer Service.
November 2000 - April 2006 AccounTax Specialists, Richland Center, WI 53581
Position: Seasonal Tax Practitioner - Owner
Duties: Sales, Marketing, Client Interviews, Financial Product Review, Tax Retu
rn Preparation, E-file, Administrative, Reception, Accounting, Customer Service
Skills: Software:
Type 55 WPM ACT
10-Key Calculator - 6000+ KSPH MS Word
Customer Relations MS Excel
Telephone Etiquette MS Access
Mail Merge MS Publisher
Multitasking
Problem Solver
Easily adapted to new responsibilities REFERENCES AVAILABLE UPON REQUEST