Westchester, IL 60154 (630) 327-8018 abbc3b14@westpost.net QUALIFICATIONS: *Communicate and interact effectively with others. *Quick to learn new concepts and ideas, especially computer processes. *Attentive to detail and able to multi-task. *Creative problem solving skills. *Work well in a team environment toward positive client outcomes. *Eager to share learned information with others. *Proactive with working ahead of schedule when possible. EDUCATION: DeVry University Addison, IL Bachelors of Science in Telecommunications Management in 02/03. SKILLS: MS Office Suite, Internet, Peachtree, Lotus Notes, Windows 95-Win7, Windows NT, Novell, UNIX EXPERIENCE: Group O Aurora, IL 12/05 to 03/10 Records Accuracy Analyst *Promoted several times, most recent: NPI Records Accuracy Analyst. *Performed analysis to determine and correct inventory discrepancies. *Confirmed documentation between separate inventory systems. *Involved in multiple NPI projects. *Grouped with management team of Rapid Improvement Workshop. -Improved 5S Score by 50%. -Improved contamination control for area. -Implemented visual management board for the area. CheckFree Corporation Aurora, IL 08/04 to 11/05 Payment Research Analyst *Assisted clients, by telephone, regarding electronic billing matters. *Forwarded information regarding product/merchant error patterns to upper management through proper channels. *Earned two client satisfaction awards and one innovation award. R&O Aurora, IL 6/03 to 04/04 Storage Control Person *Maintained over 1,200 unit locations through auditing. *Prepared daily spreadsheets of area output for managers of division. *Operated and updated inventory control systems for various processes. *Processed kit sheets through system to be built by kit assemblers. *Dispatched parts for assembly lines through Logistics Procurement Dept. References upon request