Oakland, Ca. 94611 510-552-1141 jrdc922e@westpost.net Objective: Professional employment including skill and knowledge acquisition and long-term potential. Bachelor of Arts: University of California, Davis, (Summer 2010). Verizon Wireless: Assistant to Sales Operations, (May 2007 to June 2010) Wireless Equipment presentation and demonstration Wireless Data feature and package demonstration and explanation Wireless Voice service package creation and presentation Personalized cost/benefit breakdown by customer Consistent sales totals and customer evaluations Multitasking and time management Customer instruction and billing conflict resolution Customer usage analysis and service adjustment Adecco Professional: Retail Greeter, (September 2006 to May 2007) Multitasking Clear and Concise Communication Customer Instruction Starbucks Coffee Co.: Barrista, (April 2004 to January 2007) Coffee Equipment presentation Coffee selection,storage and brewing instruction Co-worker instruction and encouragement Multitasking and intense cashiering Multiple Employee of the Month Citations Additional/Miscellaneous: Continual employment concurrent with education Over 18 yrs Retail including leadership positions Building customer loyalty through service and integrity Exceptional work ethic and motivation Excellent interpersonal communication