810 Marston St Apt 605, Houston, Texas 77019 713-874-1126 mke3f500@westpost.

net
Marvin D. Koliba
Objective: I am seeking a Customer Service opportunity that utilizes my Communic
ation and support skills.
Experience: The University of Texas Harris County Psychiatric Center Houston, T
X
Financial Operations April 2009 September 2010
Senior Support Assistant
I supported the Financial Operations department by opening, stamping the receive
d date, and distributing mail for the department, I opened all of the patients b
ills that had been returned undeliverable, stamped date received, and alphabetiz
ed them (to eliminate repeated calls to customers). I then called each customer
in an attempt to obtain corrected addresses. I also answered a telephone with si
x lines, and directed calls as appropriate, and I handled many simple inquires f
rom customers regarding their accounts. I greeted and announced internal custome
rs in our department.
Reception / Communications August 2001 April 2009
Senior Support Assistant
I answered the hospitals six-lined switchboard, and directed calls to the approp
riate unit / staff, paged staff as requested, assisted staff and patients with l
ong distance calls, took messages from callers for patients, and made hospital-w
ide announcements
Medical Records November 2000 August 2001
Support Assistant
Upon patient discharge from the hospital, all charts would be brought to the Med
ical Records department. My duties were to take stickers off of the binders, rem
ove all documents from binders, create a paper medical record folder by placing
numerical stickers on each folder corresponding to the patients Medical Record n
umber, current year, and episode number. I would then organize all documents, as
directed by supervisor

Education
1987-1991 Needville High School Needvi
lle, TX
Received diploma
Skills
Microsoft Office including Word, Access Excel and Power Point, Oracle