Richard Sullivan

2100 S. 34th St
806-544-3307
Abilene, TX 79601
rs10ce186@westpost.net
Summary of Qualifications
* A high energy, self motivated, self-starter with the ability to develop and es
tablish an efficient, highly productive work force.
* Expertise in staffing, training, motivation, and evaluation of personnel to as
sure adherence to quality service, product specifications, and customer service.
* Active participation in development of associates in multilateral operational
arenas.
* Sound knowledge of sales projections, budgets, cost-control systems, and stand
ardized procedures designed for stable operations and bottom-line profits.
Experience
Assistant Store Manager - Operations and Merchandising
Big Lots
September 1997 to October 2010
* Management responsibilities of approximately 25 individuals in 11 stores.
* Reported to Store Manager and communicated issues to District Manager and Loss
Prevention District Manager.
* Worked with Store Manager and District Manager on budgets and projections.
* Setup and opened 5 stores in New Mexico and Texas.
* Conducted coaching, counseling, and motivation sessions with associates.
* Developed over 15 individuals for advancement to Customer Service Supervisor,
Associate Sales Manager, Furniture Sales Manager, and Assistant Store Manager.
Achievements
* Produced over 44 profitable quarters in which bonus checks were issued.
* Achieved sales record 3 times for soft opening of new stores.
* Developed and maintained highest average sale per customer in 2 districts.
* Maintained a zero associate accident rating in 3 stores for more than 2 years.
Education
Angelo State University, San Angelo, TX
Bachelor of Business Administration: Marketing, 1996