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A product satisfaction questionnaire is a vital tool to measure the satisfaction level of consumers based on the product appearance, performance

and effectiveness. This results of these questionnaires help to improve the product quality and output. Such a questionnaire is prepared by the experts from an organization.

Sample Product Satisfaction Questionnaire:


Name: _____________________ Date of Birth: ____/____/____ Street Address: ____________ City: ___________, State: ___________, PIN: _____________ Working Phone Number: ______________ Email Address: _____________________ Q1: How do you rate your satisfaction level with this hand care product?
y y y y

Outstanding Very satisfactory Satisfactory Somewhat satisfactory

Q2: How long have you been using our hand care products?
y y y y

More than five months More than a year More than two years More than four years

Q3: How do you state your experience with our hand car product in comparison with your previous product brands? Please explain in two lines? __________________________ Q4: How did you find our product in terms of performance? ________________________ Q5: Do you think the price of this product is satisfactory?
y y y

Yes. I do No I dont think so

Q6: Is the information mentioned over the packaging of the product satisfactory to educate the customers?
y y y

Yes No Not sure

Q7: Do you think the product appearance is attractive in order to grab the attention of consumers?
y y y

Very attractive Attractive No much attractive

Q8: Would you like to see any changes or improvements in this product so as to enhance your satisfaction level

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