BUSINESS DEVELOPMENT AND MANAGEMENT

Desarrollar y Gestionar mi negocio

y Reflect the performance and progress of the organization y Can be compared y Can be acted upon

y Internal managers Measured and quantified

Key Performance Indicators

Judge Used for y External investors y Staff

Medium and long term

Clear objectives and goals (shared and supported)

KEYS y y y y y y y y Production/Logistics (Produccin/Logstica) Administration (Administracin) Personnel (Personal) Information Techonology (Tecnologas de Informacin) Finantial (Financiacin) Marketing (Mercado) Products/Service (Productos/Servicios) Contingency Pian (Plan de Contingencia)

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Objectives Team Group

Cost quality

KPI

Process

Strategic level

y y y y

What Why Actions Controls

Identify

Plan

Management improvement

Process Know yourself Core Definition

BENCHMARKING

Es un proceso en el cual se compara las actividades y procesos de negocio con empresas similares, con la finalidad de utilizar las posibles ventajas

Compare Cost/Qualit

KPI Key Performace Indicators

Process

Estrategic Level y Business Policy y Objectives Client Actor Througput Weltanchawng Owner Environment

Finantial
To succeed financially, how should we appear to ours skateholders? Para tener xito financiero, como nosotros aparecemos o nos mostramos ante nuestro entorno (socios)

Business Process Customers

To achieve our visin how we appear to our clients? Para alcanzar nuestra visin, cmo debemos aparecer ante nuestros clientes

BSC
Balanced score card

To safety our skateholders, what business process must we excel at? Para satisfacer a nuestros socios, proveedores e inversionistas, que procesos de negocios debemos mejorar

Visin

Learning and Growth

To achieve our visin, how will we mantain our ability to change and improve? Para alcanzar nuestra visin, como deberamos mantener nuestra habilidad para cambiar y mejorar