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90012008

ISO 9001:2008
Quality management systems Requirements
(IDT)

3-11 2008/411

2009

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1.1 ...........................................................................................................................1
1.2 .....................................................................................................................................1
2 ..............................................................................................................................1
3 ........................................................................................................................1
4 ...........................................................................................................2
4.1 .......................................................................................................................... 2
4.2 ...........................................................................................................2
5 ...............................................................................................................3
5.1 ...........................................................................................................3
5.2 ..........................................................................................................3
5.3 .........................................................................................................3
5.4 ..................................................................................................................................4
5.5 , ...............................................................4
5.6 .....................................................................................................4
6 .............................................................................................................................5
6.1 .................................................................................................................5
6.2 ...................................................................................................................5
6.3 ...............................................................................................................................5
6.4 ................................................................................................................5
7 ...............................................................................................5
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7.2 , .......................................................................................6
7.3 .......................................................................................................6
7.4 .............................................................................................................................................8
7.5 ......................................................................................................8
7.6 ......................................................9
8 , ...........................................................................................................10
8.1 ...........................................................................................................................10
8+2 ................................................................................................................10
8.3 ..............................................................................11
8.4 .................................................................................................................................11
8.5 ........................................................................................................................................11
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ISO 9004:2000
ISO DIS 9004

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ISO 10001:2007

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ISO 10002:2004

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ISO 10003:2007

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ISO 10005:2005
ISO 10006:2003

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[8]
[9]

ISO 10007:2003
ISO 10012:2003

[10] ISO/TR 10013:2001


[11 ISO 10014:2006
[12] ISO 10015:1999
[13] ISO/TR 10017:2003
[14] ISO 10019:2005
[15]
[16]
[17]
[18]
[19]

ISO 14001:2004
ISO 19011:2002
IEC 60300-1:2003
IEC 61160:2006
ISO/IEC 90003:2004

[20] ISO Brochure


[21] ISO Brochure
[22] ISO Handbook
[23] ISO Journal

Quality management systems - Guidelines for performance improvements


Managing for the sustained success of an organization - A Quality
management approach 1)
Quality management - Customer satisfaction - Guidelines for codes of
conduct for organizations
Quality management - Customer satisfaction - Guidelines for complaints
handling in organizations
Quality management - Customer satisfaction - Guidelines for dispute
resolution external to organizations
Quality management systems - Guidelines for quality plans
Quality management systems - Guidelines for quality management m
protects
Quality management systems - Guidelines for configuration management
Measurement management systems - Requirements for measurement
processes and measuring equipment
Guidelines for quality management system documentation
Quality management - Guidelines for realizing financial and economic
benefits
Quality management - Guidelines for training
Guidance on statistical techniques for ISO 9001:2000
Guidelines for the selection of quality management system consultants and
use of their services
Environmental management systems - Requirements with guidance for use
Guidelines for quality and/or environmental management systems auditing
Dependability management - Part 1: Dependability management systems
Design Review
Software engineering - Guidelines for the application of ISO 9001:2000 to
compute r software
Quality management principles2)
Selection and Use of the ISO 9000:2000 family of standards2)
ISO 9001:2000 for Small Businesses - What to do: Advice from ISO/TC
1763)
ISO Management Systems (a bimonthly publication which provides
comprehensive coverage of international developments relating to ISO s
management system standards. Including news of their Implementation by
diverse organizations around the world4)

1)

. 9004:2000.
http://www.iso.org/
3)
9001:2008.
4)
(sales@tso.org/
2)

25

9001-2008

658.562.014.006.354

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59

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