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NEGOTIATION THEORY

People rarely talk about the precise same subject Process & Substance

Stages (1) Non-Task, (2) Task, (3) Persuasion, (4) Agreement


Success in inter-cultural negotiation 1) Recognise the differences in motivation, values and beliefs 2) Be culturally neutral; Don't judge or try to convert people 3) Be sensitive to other's culture & reflect your own behaviour The global trend 4) Win-Win Situations

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