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Communication Process
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What is communication?
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Any act by which one person gives to or receives from another person information about that persons needs, desires, perceptions, knowledge, or affective states. Communication may be intentional or unintentional, it may involve conventional or unconventional signals, may take linguistic or non-linguistic forms, and may occur through spoken or other modes.
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Or in simple words: Communication is the exchange of ideas, opinions and information through written or spoken words, symbols or actions.
Objectives of Communication
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Conveying the right message Coordination of effort Good industrial relations Development of managerial skills
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Methods of Communication
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Web based communication Video conferencing E-mails Reports Presentations Telephone meetings Forum boards Face-to-face meetings
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Preventing things from going wrong Containing and minimizing damage Addressing consequences
Communication
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Maintain Message Clarity Know Your Audience Express Key Points Assess Your Medium Welcome Feedback
Downward Flow
Upward Flow
Lateral/Horizontal Flow
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Intra-organizational Communication
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The social system is an organization, like the individual, that is bound together by a system of communication. Norbert Wiene
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