Retail store Manager

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Presented by:Girish Harsha

Self driven from my

4/15/12

Skills

Being a role model

ICON of store

Brand Ambassador

(having total knowledge) of

brand
Should

be a team builder

Self driven from my 10months

4/15/12

Customer
Ensuring

customer satisfaction and maintain a positive friendly experience with our brand contact of customers thru customer orders, telephone calls and SMSs ensuring the updates regarding the brands info. aware of changes and requirement desired by the customers permanent bonding with customers to ensure customer loyalty
Personal

Personalized

Be

Making

msgs, after-sale-services and during -sale-services

4/15/12

Self driven from my 10months

Sales
Set

and achieve targets sales

Tracking

Presenting Keeping

monthly, annual stock/ store targets/ reviews and analysis at meetings shelves well stocked with regularly renew (if required) on visual merchandising and colour theme on weekly basis

Focusing

Self driven from my 10months

4/15/12

Staff
Mentoring

& Motivating
plans

Suggestive Incentives

Training Developing

the administrative skills to staff ,exclusive selling part

Making DSR, Analysis

on KPIs, Brand values

Responsible

for neat and clean appearance of all

staff
Uniform Well

groom
4/15/12

Self driven from my 10months

Communication
Excellent

communication skills with customers

meetings, wishing

and staff
Greeting,

Continuous

feedback

Competitors Product designs Prices Customer

and staff quires

Self driven from my 10months

4/15/12

Store
Ensuring

and smooth running of the store

tasks on-time

Completion of

Innovative Ensuring

display in store so as to maintain brand experience throughout the store that the store appearance should be always maintain at the highest level of cleanness as per brand image
Maintaining the SOP

Self driven from my 10months

4/15/12

Stock
Coordination
Ordering Updating the stock room Managing defectives Controlling the over

& visit to purchase office for ongoing replenishment

stock

Responsible
In and outs

for all stocks

Self driven from my 10months

4/15/12

Thank You

Self driven from my 10months

4/15/12