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Aug / Fall 2011

Master of Business Administration - MBA Semester IV OM0007 Quality Management- 2 Credits (Book ID: B1155) Assignment - Set- 1 (30 Marks)
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Note: Each Question carries 10 marks. Answer all the questions. 1. Elucidate a relationship between strategy and data quality. 2. Write a note on the evolution of quality. Briefly explain the philosophies of Joseph Juran and Philip Crosby. 3. Take any product, currently in the market and describe how DMAIC problem solving techniques can be used to improve quality.

Master of Business Administration - MBA Semester IV OM0007 Quality Management- 2 Credits (Book ID: B1155) Assignment - Set- 2 (30 Marks)
Note: Each Question carries 10 marks. Answer all the questions. 1. With relevant examples, discuss frequently used types of measurement of reliability by industries.

2. List out different quality standards used in industries. Briefly explain the need to use these quality standards. 3. With examples, explain Cause and Effect diagram and Pareto Analysis.

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